15,291 questions
1 answer
How to Fix 0xC1900101 - 0x40017 error when updating from Windows 11 Pro 23h2 to 25h2
Hello, I've been trying for days to try and update my PC to 25h2 from 23h2 of Windows 11 Pro. I am getting this error: "0xC1900101 - 0x40017 The installation failed in the SECOND_BOOT phase with an error during the BOOT operation." …
Windows for home | Windows 11 | Windows update
asked 2026-08-08T06:41:34.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 99%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOT%3C/text%3E%3C/svg%3E)
Om Turakhia
0
Reputation points
commented 2026-08-08T07:39:59.9533333+00:00
Om Turakhia
0
Reputation points
2 answers
One of the answers was accepted by the question author.
How to determine what process a taskbar icon invokes
I have reason to believe that incepting a given taskbar icon does not invoke the process to which I assigned it. Thanks for your help, PR
Windows for home | Windows 11 | Security and privacy
8,525 questions
asked 2026-07-17T04:31:40.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 91%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPR%3C/text%3E%3C/svg%3E)
Phillip Richcreek
870
Reputation points
accepted 2026-08-08T07:39:05.15+00:00
Phillip Richcreek
870
Reputation points
2 answers
Bluetooth not Connecting
I will keep it simple, I finally bought a wireless Xbox controller, my PC says a new controller is detected when I try to sync it up, but then, it says it fails to connect? Anybody know how to make it work?
Windows for home | Windows 11 | Gaming
5,219 questions
asked 2026-08-07T23:55:13.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 51%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Tyler Norris
0
Reputation points
answered 2026-08-08T07:37:54.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
19,410
Reputation points Microsoft External Staff
Moderator
0 answers
MC Realms not renewing at all
So my main worlds are on realms but i can’t seem to renew my realm subscription even after paying twice. Not sure what to do
Windows for home | Other | Gaming
4,134 questions
0 answers
what command is shift+control+S+A?
whenever I play dead by daylight and I press shift control S A it takes me to a screen shot page like win+shift+S but it makes me confirm the image so it goes away. how can i stop the command?
Windows for home | Windows 11 | Settings
9,935 questions
asked 2026-08-08T07:27:01.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 62%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
callan smith
0
Reputation points
asked 2026-08-08T07:27:01.5966667+00:00
callan smith
0
Reputation points
1 answer
Why can't I renew my Minecraft realms subscription?
I have updated my payment information, I am using the same accounts in the store and on minecraft bedrock, but when I press the "renew for $7.99 per month" button, it pulls up a blank microsoft store tab that never finishes loading
Windows for home | Windows 11 | Microsoft Store
3,234 questions
asked 2026-04-02T20:54:07.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 69%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED1%3C/text%3E%3C/svg%3E)
Decoman 123
0
Reputation points
commented 2026-08-08T07:26:13.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 35%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Jakobi
0
Reputation points
1 answer
Massive performance issue.
Hello! i have a massive performance issue on my laptop : i have pretty good specs but my games run of very low fps even with lowest possible settings ( minecraft , roblox ) i have around 100 fps , but the problem can be somehow kind of fixed but never…
Windows for home | Windows 11 | Performance and system failures
32,121 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 49%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENX%3C/text%3E%3C/svg%3E)
1 answer
ASUS laptop entering BIOS
My laptop ASUS vivobook intel core i5 (running windows 11) about 5 years old has developed a recent problem, on completely random boot ups it enters BIOS mode i am able to exit and use the laptop but whenever i turn off the system and boot it up again…
Windows for home | Windows 11 | Sleep and Power on, off
2,157 questions
asked 2026-07-27T19:57:37.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 43%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Rayyan Mohammed
0
Reputation points
edited a comment 2026-08-08T07:20:39.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
10,135
Reputation points Microsoft External Staff
Moderator
1 answer
adjusting one app audio also adjust other active apps audio visually
When using the per app audio volume adjusting feature in specifically the task bar, every other app that is active also get visually adjusted and stayed at the same level as selected app While their original audio level is still the same, unchange, this…
Windows for home | Windows 11 | Performance and system failures
32,121 questions
asked 2026-08-04T15:52:27.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 76%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
Nguyen Sorano
0
Reputation points
commented 2026-08-08T07:14:16.5033333+00:00
Emma1-N
10,135
Reputation points Microsoft External Staff
Moderator
2 answers
I can not shut down or restart my pc.
I went to restart my computer by using the start menu and clicking the power button, but there is a message "There are currently no power options available" displayed instead of the normal "Sleep-restart-shut down" menu. What…
Windows for home | Windows 11 | Sleep and Power on, off
2,157 questions
asked 2026-08-08T06:17:11.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 87%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Angela Castle
0
Reputation points
commented 2026-08-08T07:11:56.41+00:00
DaveM121
914.5K
Reputation points
Independent Advisor
2 answers
Help! "Stop Code: memory_management (0x1a). What Failed: win32k.sys"
My computer was restarted one day and left on the login screen. I come back, maybe a day or two later, and find out the screen was in the repair mode. I had the option to restart or go into the advance options. After restarting, I get the message…
Windows for home | Windows 11 | Performance and system failures
32,121 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 39%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
1 answer
how to fix thumbnail preview in folder not showing in windows 11 (image and video thumbnail show normal)
Help! My folders are not showing preview thumbnails. Instead, they only show whether the folder is empty or not. the new folder (4) is the empty one I've already tried everything I could find online, but nothing has worked. Just to clarify, image,…
Windows for home | Windows 11 | Display and graphics
5,242 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 75%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
4 answers
Phone Link STILL not reliable
Been a Phone Link user from the beginning, before the name change a few years ago. It has ALWAYS given me grief with staying connected and it continues to this day. And before I hear "works for me" why then are there continued frequent updates…
Windows for home | Windows 11 | Connect Phone and PC
1,347 questions
asked 2025-12-26T19:42:57.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 91%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
David Gudewicz
25
Reputation points
answered 2026-08-08T07:00:31.3933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 37%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPH%3C/text%3E%3C/svg%3E)
Paul Hitchins
0
Reputation points
1 answer
Xbox account shows banned, but enforcement page shows no strikes or case history.
I don't know what to do. I tried checking the Xbox enforcement page because it says my account is banned. The enforcement page shows no strikes or case history. The AI assistant is not helpful, and it doesn't allow my to chat with an agent due to the…
Windows for home | Other | Gaming
4,134 questions
asked 2026-08-07T06:41:25.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 88%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jay Duenas
0
Reputation points
answered 2026-08-08T06:54:31.7566667+00:00
Carl-L
19,410
Reputation points Microsoft External Staff
Moderator
1 answer
KERNEL_SECURITY_CHECK_FAILURE
My PC has been crashing repeatedly with KERNEL_SECURITY_CHECK_FAILURE. It seems like it happens most often when something is trying to access files. It appears to happen randomly whenever my PC has been on for long enough, but I most consistently find it…
Windows for home | Windows 11 | Performance and system failures
32,121 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 86%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
1 answer
Option to "make primary" alias not visible in the edit account info page
I need to change the primary address (or alias, whatever you want to call it) for my microsoft account to another address. I already added the new address that I want to make the primary, but the option to actually do that isn't visible. the current…
Windows for home | Other | Email and communications
3,835 questions
asked 2026-08-08T04:25:26.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 55.00000000000001%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
FuzzyBunny
0
Reputation points
edited an answer 2026-08-08T06:51:34.4033333+00:00
FuzzyBunny
0
Reputation points
2 answers
trojan virus detected
I'm having issues with MacAfee even it's been uninstalled but online i get TROJAN virus detected
Windows for home | Other | Security and privacy
2,727 questions
asked 2026-08-08T06:15:02.5633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 61%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETW%3C/text%3E%3C/svg%3E)
Tyron Walker
0
Reputation points
answered 2026-08-08T06:48:27.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 71%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ramesh Srinivasan
83,465
Reputation points
Independent Advisor
2 answers
Laptop - After Bitlocker entry buzzing from speakers and Window sloads but system then freezes at Windows logon screen and have to do pinhole\power reset to power off to try again
We have some laptops (mainly Lenovo X1 Yoga Gen6) that worked fine for the last 3 years or so but in last few months have started (some of them ~ 10- 15 %) to develop an intermittent issue, whereby on power on and after BitLocker PIN entry (we have that…
Windows for home | Windows 11 | Devices and drivers
23,909 questions
asked 2026-08-06T10:53:42.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 72%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGD%3C/text%3E%3C/svg%3E)
Graham Duffy
105
Reputation points
commented 2026-08-08T06:43:57.1933333+00:00
Emma1-N
10,135
Reputation points Microsoft External Staff
Moderator
0 answers
how can you fix the profile button on the elite controller 2 core
I've been using it for years, and then it started acting up. I couldn't use my back paddles anymore, and when I hit the button for my profiles, it does nothing. But when I hit it twice, I change to the first profile; then it goes to no profile, and for…
Windows for home | Windows 11 | Gaming
5,219 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 59%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 7.000000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
2 answers
I cannot connect my new DELL KEYBOARD to my bluetooth
I cannot connect my new DELL KEYBOARD to my bluetooth, the mouse is working but the keyboard is not. I have tried to add the device to my laptop and I have all relevant cords etc plugged in. what do I need to do now? is is very frustrating.
Windows for home | Other | Devices and drivers
6,720 questions
asked 2026-08-08T05:34:05.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 9%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Sonia Parison
0
Reputation points
answered 2026-08-08T06:30:16.5+00:00
Gunasekar N
74,195
Reputation points
Independent Advisor