8,889 questions
1 answer
how come i bought minecraft but everytime i try to install it says unable to install try again and everytime i try again it doesnt work somebodt please help with this problem
minecraft wont install even after i bought it somebody please help me with this problem
Windows for home | Windows 11 | Install and upgrade
asked 2026-05-15T22:51:35.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 90%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
Tesa McGill
0
Reputation points
answered 2026-05-15T22:51:59.4233333+00:00
Q&A Assist
2 answers
Camera is not working though I see it is connected and the indicator light is showing that it is working.
Camera is not working though I see it is connected and the indicator light is showing that it is working. I only see a black screen when viewing what should be my image
Windows for home | Windows 11 | Devices and drivers
22,871 questions
asked 2026-05-15T22:16:00.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 5%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
David Lawrence
0
Reputation points
answered 2026-05-15T22:48:25.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
110.7K
Reputation points
Independent Advisor
3 answers
How do I resolve an Unidentified network message for an ethernet LAN with a separate wi-fi connection
I have a two-PC LAN with a Private network Ethernet connection and separate wi-fi. One computer is showing the ethernet as an Unidentified network, and resets it to Public on rebooting. How do I get the PC to “identify” the ethernet network?
Windows for home | Windows 11 | Internet and connectivity
5,234 questions
asked 2026-05-11T16:03:02.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 65%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPD%3C/text%3E%3C/svg%3E)
Paul Danaher
0
Reputation points
commented 2026-05-15T22:48:04.04+00:00
Paul Danaher
0
Reputation points
2 answers
How Do I Make Ghost Files Disappear From View?
I am familiar with the question of drop down folders - I want that. They were previously hidden thanks to the forced Windows 11 update. I managed to bring the folder drop back, however now I see all these hidden "ghost" folders. I didn't used…
Windows for home | Windows 11 | Files, folders, and storage
11,244 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 74%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
0 answers
BSOD Kernel_Security_Check_Failure
When attempting to launch certain games, or whenever I double-click on any program that is crashing (window with white overlay and spinning wheel where cursor is positioned), I get an instant Kernal_Security_Check_Failure BSOD. I have run DISM (DISM…
Windows for home | Windows 11 | Performance and system failures
31,428 questions
asked 2026-05-15T22:43:09.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 36%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
M
0
Reputation points
answered 2026-05-15T22:43:22.7133333+00:00
Q&A Assist
3 answers
BSOD volmgr 162
ANSWER AT THE BOTTOM Hello, My PC has recently been crashing extensively with no apparent reason. The name to the error before critical kernel 41 is volmgr 162: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> …
Windows for home | Windows 11 | Performance and system failures
31,428 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 11%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETJ%3C/text%3E%3C/svg%3E)
1 answer
Desktop will not start! freezes with the Below error code! From Prompt, Desktop drives appear to be missing.
ERROR CODE iNACCESSIB;E BOOT DEVICE (oX7B} diskpart list volume shows "no volume" Help!
Windows for home | Windows 11 | Performance and system failures
31,428 questions
asked 2026-05-15T22:33:54.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 99%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Dick Baribeau
20
Reputation points
answered 2026-05-15T22:34:23.0433333+00:00
Q&A Assist
3 answers
how to reinstall graphics drive
how can I reinstall graphics driver on my pc? ....................................................................
Windows for home | Other | Devices and drivers
6,507 questions
asked 2025-09-20T18:18:03.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 14.000000000000002%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERJ%3C/text%3E%3C/svg%3E)
Robert Junior Michael
5
Reputation points
edited a comment 2026-05-15T22:32:15.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 21%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
BryceSor
5,065
Reputation points
Volunteer Moderator
2 answers
Locked out of microsoft account
About 6 months ago, my Microsoft account was hacked, and the password and recovery email were changed. I attempted to utilize the online support to no avail and eventually had to jump through many hoops to be able to contact a human being. After giving…
Windows for home | Windows 11 | Accounts, profiles, and login
9,093 questions
asked 2026-05-15T02:45:43.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 44%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGD%3C/text%3E%3C/svg%3E)
Gabriel De Quilettes
0
Reputation points
commented 2026-05-15T22:28:50.84+00:00
Gabriel De Quilettes
0
Reputation points
3 answers
Weird glitches when I was playing games
So I was just playing minecraft earlier, when suddenly the game started having these weird issues where the models stretch weirdly and making lines in the skies, before it crashes. Later on I tried restarting the game, yet it keeps making me crash over…
Windows for home | Windows 11 | Performance and system failures
31,428 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 59%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
3 answers
Snipping Tool - missing menu
Why does the Snipping Tool not display the PRINT option.
Windows for home | Windows 11 | Microsoft Store
3,022 questions
asked 2026-05-15T20:18:57.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 5%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Michael Alexander
0
Reputation points
answered 2026-05-15T22:26:35.5633333+00:00
Bulldog
1,770
Reputation points
1 answer
Email is compromised. How to transfer all online games to new email accounts?
My Hotmail account is compromised. I am no longer to access my email. I open a new Outlook email account recently. How to transfer Xbox online games from old email to new email accounts?
Windows for home | Other | Gaming
3,741 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 19%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
1 answer
Screen freezing
Whenever i am working on my system, when i leave the touchpad for about 2 minutes the next time i touch the touchpad the screen would have frozen. please how do i fix this?
Windows for home | Other | Performance and system failures
2,723 questions
asked 2026-05-15T22:22:30.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 38%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESO%3C/text%3E%3C/svg%3E)
samuel onarinde
0
Reputation points
answered 2026-05-15T22:22:42.7633333+00:00
Q&A Assist
1 answer
My Windows Hello Face only works on cold/normal boot after last update.
When I start my computer, it will open via Hello Face. However, if I restart it, I have to use my PIN to open to the desktop. I have tried the following steps to resolve this issue to no avail. Check sign-in behavior setting Go to Settings >…
Windows for home | Windows 11 | Accounts, profiles, and login
9,093 questions
asked 2026-05-15T22:17:42.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 35%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEB%3C/text%3E%3C/svg%3E)
Elicia Baker-Rogers
0
Reputation points
answered 2026-05-15T22:17:56.6766667+00:00
Q&A Assist
1 answer
How to fix frozen boot up screen or log file C:/windows/system32/logfiles/Srt/Srttrail.txt
I have tried everything. I tried resetting bios and have unplugged and restarted. But once I got to the screen where Microsoft looks for what's wrong it says it cannot connect to the internet and my keyboard and mouse wont work so then I can tro to…
Windows for home | Other | Performance and system failures
2,723 questions
asked 2026-05-15T22:14:33.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 41%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERJ%3C/text%3E%3C/svg%3E)
Rodrigo j
0
Reputation points
answered 2026-05-15T22:15:00.39+00:00
Q&A Assist
1 answer
Forgot my itunes backup password
I forgot my itunes backup password. Apple says I need to contact MicroSoft since it is Windows 11
Windows for home | Windows 11 | Apps
2,102 questions
asked 2026-05-15T22:12:27.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 40%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Mike Giles
0
Reputation points
answered 2026-05-15T22:12:36.32+00:00
Q&A Assist
2 answers
How to fix: We can't sign you in because your account has been suspended from Xbox Live.
I have an error trying to login to xbox app. It shows that my account is suspended. However, I can login on my phone and don't have any messages or emails regarding account suspension. Moreover, I created a new account only to get the same error. I…
Windows for home | Windows 11 | Gaming
4,872 questions
asked 2026-05-15T12:36:19.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 50%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIS%3C/text%3E%3C/svg%3E)
Ilya Shchepetkin
0
Reputation points
commented 2026-05-15T22:11:20.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 44%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E66%3C/text%3E%3C/svg%3E)
𝐀𝐞𝐬𝐭𝐡𝐞𝐭𝐢𝐜 6̶͓̗̪̱̈́6̸̛̲̯͇̇͠6̶̱̥͍͇̗̎͑̌̀͝
0
Reputation points
1 answer
Limited Power Option Choices in Windows 11
In 3 of our computers, in power options the "Change settings that are currently unavailable" choice in power options to disable fast start-up does not appear. It was there but did some update decide to make another problem?
Windows for home | Windows 11 | Sleep and Power on, off
2,095 questions
asked 2026-05-15T22:02:24.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 38%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E2%3C/text%3E%3C/svg%3E)
28gauge
45
Reputation points
answered 2026-05-15T22:02:35.68+00:00
Q&A Assist
1 answer
How to fix blue code error
Hello I would like to understand how I can fix the blue code error Stop code:UNMOUNTABLE BOOT VOLUME
Windows for home | Other | Performance and system failures
2,723 questions
asked 2026-05-15T15:39:28.9866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 4%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Rhoda Mutie
0
Reputation points
edited the question 2026-05-15T21:59:26.88+00:00
Gérard Oomens
122.3K
Reputation points
Volunteer Moderator
0 answers
Unable to purchase add-on with wallet funds
Hello, I've got my child set up in Microsoft Family Safety. They want a Minecraft add-on that is $9. I put $10 in their wallet. When I approve the requested purchase in Family Safety, it says I need to add more funds. I have a screenshot of it showing…
Windows for home | Windows 11 | Family and online safety
806 questions
asked 2026-05-15T21:51:19.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 87%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
Niilo
0
Reputation points
answered 2026-05-15T21:51:40.1133333+00:00
Q&A Assist