8,525 questions
8,525 questions with Windows for home | Windows 11 | Security and privacy tags
2 answers
Cannot access settings or scan in Virus and Threat Protection - not showing on the page - currently have a malware issue
Windows 11 Home in 'S' mode. Have a malware issue - in >settings>privacy & security>windows security>Virus and Threat Protection - on page cannot access either 'scan' or 'settings' as suggested in help pages so therefore I cannot take any…
Windows for home | Windows 11 | Security and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 81%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMO%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
How to determine what process a taskbar icon invokes
I have reason to believe that incepting a given taskbar icon does not invoke the process to which I assigned it. Thanks for your help, PR
Windows for home | Windows 11 | Security and privacy
8,525 questions
asked 2026-07-17T04:31:40.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 91%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPR%3C/text%3E%3C/svg%3E)
Phillip Richcreek
870
Reputation points
accepted 2026-08-08T07:39:05.15+00:00
Phillip Richcreek
870
Reputation points
1 answer
Laptop win 11 won’t accept PIN when trying to install app even after changing PIN
Laptop Win 11 won’t accept PIN when trying to install any app even after changing PIN several times and trying restarting several times, but it does accept same PIN on hello screen every time.
Windows for home | Windows 11 | Security and privacy
8,525 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 68%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
3 answers
Invisible window in Lower Right Desktop Corner
Good Day, I use Windows 11 Home edition with Windows Security always active on my PC. It's a month now that an invisible window in the notification area in lower right corner on my desktop prevents any mouse interaction in that area. For instance if any…
Windows for home | Windows 11 | Security and privacy
8,525 questions
asked 2026-08-05T19:48:46.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 27%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENI%3C/text%3E%3C/svg%3E)
Nima Irvani
0
Reputation points
answered 2026-08-08T02:28:14.2366667+00:00
Nima Irvani
0
Reputation points
2 answers
One of the answers was accepted by the question author.
How do I enable location on my Windows 11 PC
I am unable to set up my HP printer because my location is turned off. HP Smart gives the following error message. "HP Smart is unable to use signals like GPS or WIFI to determine your location because your device administrator has turned off your…
Windows for home | Windows 11 | Security and privacy
8,525 questions
asked 2025-09-29T14:11:11.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 32%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Dudley Roach
40
Reputation points
commented 2026-08-08T01:36:27.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 36%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Chester Magda
80
Reputation points
1 answer
Is this malware?
After closing my game, I realized that my chrome was flashing orange, trying to get my attention. I open chrome and I saw four microsoft log in pages, microsoft 365, and linkedin. I've never used linked in nor 365. How is this possible? I've recently…
Windows for home | Windows 11 | Security and privacy
8,525 questions
asked 2026-08-08T00:25:21.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 65%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Micheal C
0
Reputation points
answered 2026-08-08T00:25:38.14+00:00
AI answer
1 answer
BitLocker is locked and I don't have a recovery key.
BitLocker has locked my laptop. I used my Microsoft email to set up the computer but there is no recovery key on my Microsoft account. How do I find my recovery key or how do I reset the laptop? When I go to recovery options it tells me I can't do…
Windows for home | Windows 11 | Security and privacy
8,525 questions
asked 2026-08-07T20:30:00.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 7.000000000000001%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Ashley Gibson
0
Reputation points
answered 2026-08-07T22:22:15.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
44,690
Reputation points
Independent Advisor
1 answer
Passkeys Usage
I'm using Windows hello Passkey Pin, NOT camera nor fingerprint reader. Some sites work okay but others during the passkey login are looking for a hardware device and not the PIN. How do I solve this?
Windows for home | Windows 11 | Security and privacy
8,525 questions
asked 2026-08-07T20:43:29.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 22%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVR%3C/text%3E%3C/svg%3E)
Vernon Reynolds
0
Reputation points
answered 2026-08-07T20:43:42.8566667+00:00
AI answer
2 answers
Is this a Microsoft Defender phone number 844-449-1829?
Something suddenly took over my desktop computer and a voice repeated over and over that MS Defender had taken over, I was in danger of losing my Facebook account, and I must not disconnect from the internet or shut down my computer but call…
Windows for home | Windows 11 | Security and privacy
8,525 questions
asked 2026-08-07T18:58:34.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 28.999999999999996%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESF%3C/text%3E%3C/svg%3E)
Sherry Fizdale
0
Reputation points
answered 2026-08-07T19:14:30.5866667+00:00
Erland Sommarskog
136.2K
Reputation points MVP
Volunteer Moderator
3 answers
My Defender identified this virus—Trojan:JS/Cryxos.ASI!MTB—in the browser cache, and I don't know if it might have infected my machine.
I ran a full scan with Defender and found this virus; I clicked "remove," but now I don't know what else to do. I cleared my browser caches, but I'm not sure if that's enough. I ran the antivirus again and it reports zero threats, but I don't…
Windows for home | Windows 11 | Security and privacy
8,525 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 63%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EU%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 36%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
1 answer
OneDrive photo, the new apps has been installed to my Pc auto from Microsoft, i want to know what data is processed locally versus uploaded to Microsoft cloud services.
what data is processed locally versus uploaded to Microsoft cloud services. for OneDrive photo (new app )?
Windows for home | Windows 11 | Security and privacy
8,525 questions
asked 2026-08-06T06:36:52.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 41%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Adam Alqudah (admin)
0
Reputation points
commented 2026-08-07T14:55:05.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
8,050
Reputation points Microsoft External Staff
Moderator
2 answers
I got hacked
My pc got hacked and i cant Login to my Microsoft, because they changed password and to change the password they added another email adress to verify which is not mine. SOmeone pls hepl
Windows for home | Windows 11 | Security and privacy
8,525 questions
asked 2026-08-07T12:59:57.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 44%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIS%3C/text%3E%3C/svg%3E)
Iman Saifi
0
Reputation points
answered 2026-08-07T13:32:37.62+00:00
DaveM121
914.5K
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
My offline antivirus stops at 93% and doesn't provide any info
So I was running Microsoft's Antivirus offline's scan to catch a Trojan:Win32/Commando.A!ml type when the scan stopped at 93%. I've check C:\Windows\debug and the mrt.log file but didn't find my current scan and the malware keeps getting blocked by the…
Windows for home | Windows 11 | Security and privacy
8,525 questions
asked 2026-07-24T03:30:55.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 5%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELL%3C/text%3E%3C/svg%3E)
Larson Lanka
0
Reputation points
commented 2026-08-07T11:36:49.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Lychee-Ng
25,605
Reputation points Microsoft External Staff
Moderator
2 answers
You can't access this site right now
im locked out of my pc because of the bitlocker and i cannout accsess the recovery key because i do not have acsess to the phone number any more someone pls help
Windows for home | Windows 11 | Security and privacy
8,525 questions
asked 2026-08-06T19:27:18.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 69%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
damian gobiecki
0
Reputation points
answered 2026-08-06T20:02:52+00:00
Jonathan Deives
78,705
Reputation points
Independent Advisor
2 answers
I removed the hacker's email from my Microsoft account, but verification codes are still being sent to that email
Hello, I need some advice regarding the security of my Microsoft account. My Microsoft account was recently hacked. The attacker changed my password and replaced my recovery email with their own email address. Because of that, when I initially tried to…
Windows for home | Windows 11 | Security and privacy
8,525 questions
asked 2026-08-06T15:09:53.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 20%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJI%3C/text%3E%3C/svg%3E)
john israel penalosa
0
Reputation points
edited the question 2026-08-06T16:30:50.21+00:00
CrazyKats
17,590
Reputation points
Volunteer Moderator
1 answer
Defender detected Win32/Commando.A!ml
I've done the full scan and Defender is still detecting Win32/Commando.A!ml. Is there a way to remove it?
Windows for home | Windows 11 | Security and privacy
8,525 questions
asked 2026-07-29T23:56:48.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 78%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKR%3C/text%3E%3C/svg%3E)
Kris Raymond
0
Reputation points
commented 2026-08-06T13:36:56.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 55.00000000000001%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
azem bilgin
0
Reputation points
1 answer
Problem Mappin Network Drive in Windows 11 Pro
I cannot map my NAS in Windows 11 Pro. Windows Security does not accept my Username or Password
Windows for home | Windows 11 | Security and privacy
8,525 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 95%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGW%3C/text%3E%3C/svg%3E)
2 answers
Account hacked, how can I get it back
Someone these days stole my microsoft account and kicked me out changing the email, I already sent the account recovery form and suspended temporarly the account, but I want to have it back, in that account I have important things that I want back
Windows for home | Windows 11 | Security and privacy
8,525 questions
asked 2026-08-06T09:15:28.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 49%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGI%3C/text%3E%3C/svg%3E)
gianni ila
0
Reputation points
answered 2026-08-06T09:49:18.8233333+00:00
DaveM121
914.5K
Reputation points
Independent Advisor
1 answer
Cant change privacy settings to "All" as they are stuck on "Friends Only".
My account is age verified. I am not in a family account yet whenever I try to change my communication settings for Xbox to Allow All and then save, after refreshing the page, the setting is put back to friends only. After looking elsewhere, I think…
Windows for home | Windows 11 | Security and privacy
8,525 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 3%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
2 answers
How do i remove a Fake pop up virus detection?
A virus detection alarm came up from McAfee that must be fake as we don't use McAfee. We cannot remove it even if we shut down the computer or go through Microsoft Defender
Windows for home | Windows 11 | Security and privacy
8,525 questions
asked 2026-08-05T22:01:01.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 93%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPH%3C/text%3E%3C/svg%3E)
Peter Herzog
0
Reputation points
answered 2026-08-05T22:46:46.1966667+00:00
Ferdinand Nanalig
32,120
Reputation points
Independent Advisor