3,835 questions
3,835 questions with Windows for home | Other | Email and communications tags
1 answer
Option to "make primary" alias not visible in the edit account info page
I need to change the primary address (or alias, whatever you want to call it) for my microsoft account to another address. I already added the new address that I want to make the primary, but the option to actually do that isn't visible. the current…
Windows for home | Other | Email and communications
asked 2026-08-08T04:25:26.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 55.00000000000001%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
FuzzyBunny
0
Reputation points
edited an answer 2026-08-08T06:51:34.4033333+00:00
FuzzyBunny
0
Reputation points
1 answer
Adding account in mail
I am trying to add an account to Mail rather than Outlook. How do I do this?
Windows for home | Other | Email and communications
3,835 questions
asked 2026-08-07T20:19:11.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 87%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
Darby Watson
0
Reputation points
commented 2026-08-07T20:58:57.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
82,045
Reputation points
Independent Advisor
5 answers
how to unsubscribe from unwanted emails
I'm getting emails from "All Events". I clicked unsubscribe but it never got to a point where I could unsubscribe. Thanks for your help, Phil
Windows for home | Other | Email and communications
3,835 questions
asked 2026-07-23T02:50:13.6733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 28.999999999999996%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
SweetTasha
1
Reputation point
answered 2026-08-07T18:04:34.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 91%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPR%3C/text%3E%3C/svg%3E)
Phillip Richcreek
870
Reputation points
1 answer
can`t login to microsoft account
я решил сменить почту своего аккаунта в microsoft, на другую уже был аккакнт, поэтому я выбрал создание нового аккаунта. я ожидал регистрации, но вместо этого почта сразу сменилась, теперь я не знаю пароль и аккаунт, но у меня есть старые, можно-ли…
Windows for home | Other | Email and communications
3,835 questions
asked 2026-08-07T08:43:44.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 78%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Влад Петров
0
Reputation points
edited the question 2026-08-07T13:28:44.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Lychee-Ng
25,605
Reputation points Microsoft External Staff
Moderator
2 answers
If I add a new email address to a microsoft account then unlink the old address, can I use it to make another account later?
So I want to remove a 3rd party email address from a microsoft account and add a new 3rd party email I want to know if I can make a new account with that email address I just removed? Or will it tell me "this address is already associated with…
Windows for home | Other | Email and communications
3,835 questions
asked 2026-08-05T08:04:14.2966667+00:00
FuzzyBunny
0
Reputation points
answered 2026-08-05T08:44:55.12+00:00
DaveM121
914.5K
Reputation points
Independent Advisor
1 answer
Case number [Moderator note: PII removed]
I have a case number and unresolved issue. How do I reconnect with my agent?
Windows for home | Other | Email and communications
3,835 questions
asked 2026-08-02T10:43:52.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 14.000000000000002%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Coach Crispy
0
Reputation points
edited the question 2026-08-04T11:07:50.8066667+00:00
Lychee-Ng
25,605
Reputation points Microsoft External Staff
Moderator
2 answers
"Send a copy to my email" stopped working
Just realized that the "Send a copy to my email" function stopped working. For example I have asked a question on ebay and I wanted this question and the response to it to appear also in my email. In the past this worked by checking the box at…
Windows for home | Other | Email and communications
3,835 questions
asked 2026-07-25T23:15:58.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 65%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
Lajos S Tresser
0
Reputation points
commented 2026-08-03T01:50:40.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 39%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sin-D
12,135
Reputation points Microsoft External Staff
Moderator
2 answers
My Microsoft Account Has Been Hacked
My Microsoft account has been compromised. The hacker somehow bypassed my Microsoft changed the email address linked to my account and reset the password.
Windows for home | Other | Email and communications
3,835 questions
asked 2025-11-22T22:37:15.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 57.00000000000001%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
jesse carson
0
Reputation points
answered 2026-07-31T18:42:12.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 6%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYJ%3C/text%3E%3C/svg%3E)
Ya Joshua
0
Reputation points
1 answer
How to have emailed scans sent to a folder in documents on computer
I'm scanning documents and they are emailed to me. How can I have them automatically sent to a folder under documents on my computer?
Windows for home | Other | Email and communications
3,835 questions
asked 2026-07-23T14:54:44.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 96%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sharre Moon
0
Reputation points
commented 2026-07-30T11:54:51.04+00:00
Lychee-Ng
25,605
Reputation points Microsoft External Staff
Moderator
1 answer
Message can't be displayed in Live Mail
I just upgraded from windows 7 to windows 10. My live Mail gets my E-Mails and shows me my messags but when I try to open the message I get "Message could not be displayed". When I upgraded from 7 to 10 did something in Live Mail get turned…
Windows for home | Other | Email and communications
3,835 questions
asked 2026-07-23T19:31:42.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 22%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
JOHN CASKINETTE
0
Reputation points
edited an answer 2026-07-28T06:59:28.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
10,135
Reputation points Microsoft External Staff
Moderator
0 answers
cannot sign into email
Despite having changed my password, alternate email address, cannot access my previous e-mails
Windows for home | Other | Email and communications
3,835 questions
asked 2026-07-27T14:32:23.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 77%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPJ%3C/text%3E%3C/svg%3E)
Pieter Joubert
0
Reputation points
commented 2026-07-27T16:07:50.7066667+00:00
John Jefferson Doyon
82,045
Reputation points
Independent Advisor
2 answers
click workers account sign up issue
i cant make a click worker account for some reason i dont know only can thoerise i think because there is alot of numbers in the email click worker gave me the account wont register because i tried with a different username and it worked thats why im…
Windows for home | Other | Email and communications
3,835 questions
asked 2026-07-27T02:54:15.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 95%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOC%3C/text%3E%3C/svg%3E)
Oraine Campbell
0
Reputation points
answered 2026-07-27T08:07:38.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
20,615
Reputation points Microsoft External Staff
Moderator
1 answer
Device ID Locating
I am trying to locate my Device ID to fill out the recovery form but I dont know how
Windows for home | Other | Email and communications
3,835 questions
asked 2026-07-25T04:22:59.5633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 13%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
John Russell
0
Reputation points
answered 2026-07-25T05:00:33.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
44,690
Reputation points
Independent Advisor
2 answers
microsoft keeps sending emails to a dead email account i'm deleting
I called the "lack of support phone number" and it keeps being unable to forward anything to a human, which defeats the entire point of a phone number and i'll be forwarding this issue onto relevant parties to try push businesses to have…
Windows for home | Other | Email and communications
3,835 questions
asked 2026-07-17T14:12:03.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 90%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
Last Seeker
0
Reputation points
edited an answer 2026-07-22T15:45:19.1533333+00:00
Last Seeker
0
Reputation points
2 answers
How do I find my saved drafts ...................................................................
when i write an email i save it to view later ............................................
Windows for home | Other | Email and communications
3,835 questions
asked 2026-07-16T17:02:47.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 40%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Blumenthal, Michael
0
Reputation points
answered 2026-07-16T17:43:15.0033333+00:00
John Jefferson Doyon
82,045
Reputation points
Independent Advisor
1 answer
Delay getting emails on Win10 Microsoft Surface
We use Thunderbird because of its flexibility across multiple OS and interfaces. We have only one PC using Windows, and that is a Microsoft surface running Windows 11. On that machine, emails are, from time to time, delayed, sometimes by 12 hours or…
Windows for home | Other | Email and communications
3,835 questions
asked 2026-07-11T20:21:13.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 47%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPL%3C/text%3E%3C/svg%3E)
Peter Lusby
0
Reputation points
answered 2026-07-14T15:42:04.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 2%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lucus-V
10,425
Reputation points Microsoft External Staff
Moderator
1 answer
It says I don't have an e-mail app on my computer
it says I don't have an email app on my computer and I have been e-mail bombed how do I get my e-mail app back
Windows for home | Other | Email and communications
3,835 questions
asked 2026-07-12T13:23:41.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 64%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
Debra Geihsler
0
Reputation points
answered 2026-07-12T14:07:07.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 27%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
IGYQ
21,360
Reputation points
Independent Advisor
1 answer
Hacked Email, now unable to receive emails
My personal email (hotmail) was compromised by a hacker and since then I have been unable to receive emails but can send them. The email account did have MFA enabled. Actions taken: Signed out of all devices Reset account Reset password Checked storage…
Windows for home | Other | Email and communications
3,835 questions
asked 2026-07-09T19:42:06.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 46%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
Liz Colvin
0
Reputation points
answered 2026-07-09T20:18:10.1+00:00
John Jefferson Doyon
82,045
Reputation points
Independent Advisor
1 answer
How do I talk with a human?
My msn email is being used by hackers to request services to my home
Windows for home | Other | Email and communications
3,835 questions
asked 2026-07-07T16:56:05.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 57.00000000000001%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGB%3C/text%3E%3C/svg%3E)
Glenn Beal
0
Reputation points
answered 2026-07-08T00:09:20.98+00:00
Emma1-N
10,135
Reputation points Microsoft External Staff
Moderator
1 answer
Ich habe die Mitteilungen von Microsoft abgestellt war ein versehen kann ich weiterhin E-Mails empfagen und senden?
Hallo,hat es irgendwelche nachteile für mich oder funktoniert alles wie gewohnt habe ich nur für Netltter und Werbemail abgestellt oder alle Mails?Mit meiner E-Mailadresse ist viel verbunden hoffe ich muss nicht alles neu machen!Bitte um eine Antwort…
Windows for home | Other | Email and communications
3,835 questions
asked 2026-07-03T19:24:16.3766667+00:00
JanetteFourmont
0
Reputation points
commented 2026-07-07T13:20:37.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
19,410
Reputation points Microsoft External Staff
Moderator