3,741 questions
3,741 questions with Windows for home | Other | Gaming tags
1 answer
Email is compromised. How to transfer all online games to new email accounts?
My Hotmail account is compromised. I am no longer to access my email. I open a new Outlook email account recently. How to transfer Xbox online games from old email to new email accounts?
Windows for home | Other | Gaming
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 19%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
1 answer
I need a refund on a free trial subscription. I was charged £10.99
I had a free trial on a game pass and i got charge £10.99 before i was able to cancel the subscription
Windows for home | Other | Gaming
3,741 questions
asked 2026-05-15T14:38:34.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 69%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Elroi Nyatanga
0
Reputation points
edited the question 2026-05-15T16:11:09.0366667+00:00
Gérard Oomens
122.3K
Reputation points
Volunteer Moderator
2 answers
How to unlink psn account from microsoft account without access to psn
I signed in to my microsoft account on a ps4 i have since lost access to, i got a new ps5 and want to sign in to my minecraft. I bought actions and stuff and prizma visuals which is why i want to link it. Any help is needed and appreciated
Windows for home | Other | Gaming
3,741 questions
asked 2026-05-15T14:32:00.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 91%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
Nedimmimo
0
Reputation points
answered 2026-05-15T15:22:18.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 18%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
Virginia M
40,910
Reputation points
Independent Advisor
2 answers
Cancel Xbox subscription
How do I cancel microsoft xbox subscription? It is coming out of my bank every month but doesn't show on my subscriptions in Microsoft, so how do I cancel it.
Windows for home | Other | Gaming
3,741 questions
asked 2026-05-14T14:50:28.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 54%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPL%3C/text%3E%3C/svg%3E)
Pete Long
0
Reputation points
answered 2026-05-15T13:04:19.4866667+00:00
Gérard Oomens
122.3K
Reputation points
Volunteer Moderator
1 answer
I bought the wrong version of a game.
I purchased the wrong version of Dome Keeper: The Lost Keepers, order 3797976471. I need the Steam version. I bought it on xbox.com. The order details are here, I hope you can read them:…
Windows for home | Other | Gaming
3,741 questions
asked 2026-05-15T10:57:25.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 23%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Jason Rush
0
Reputation points
answered 2026-05-15T10:57:37.1+00:00
Q&A Assist
2 answers
Lost Microsoft Xbox account
My father made my xbox account with his credentials of email and number that I no longer have access to because he died. How do I switch it to my account or access it?
Windows for home | Other | Gaming
3,741 questions
asked 2026-05-13T17:01:44.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 7.000000000000001%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Marcy, Ransom
0
Reputation points
commented 2026-05-15T10:42:13.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
13,645
Reputation points Microsoft External Staff
Moderator
2 answers
Can't join sons minecraft world - Ipad & PC bedrock
Hi, I am trying to play Minecraft with my son but it'll either refuse to let me join or it will let me join for 5 seconds then kick me out. I have checked the privacy settings on both accounts and they both allow multiplayer. I have also set up both of…
Windows for home | Other | Gaming
3,741 questions
asked 2026-05-06T15:22:04.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 63%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEP%3C/text%3E%3C/svg%3E)
Ethan Palmer
0
Reputation points
commented 2026-05-15T10:37:59.1466667+00:00
Carl-L
13,645
Reputation points Microsoft External Staff
Moderator
1 answer
Code redeemed on xbox app
how do i find out the problem to my xbox account saying a code i bought for a game on a third-party app has already been used
Windows for home | Other | Gaming
3,741 questions
asked 2026-05-15T04:33:45.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 50%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGY%3C/text%3E%3C/svg%3E)
Gerardo Yerena
0
Reputation points
edited the question 2026-05-15T09:58:44.11+00:00
Gérard Oomens
122.3K
Reputation points
Volunteer Moderator
2 answers
i have java minecraft purchased on this email but my account was hacked.
how do i get it back do i get back my account it got hacked and now i feel dumb for wasting a good $30 CAD for said game.... :(
Windows for home | Other | Gaming
3,741 questions
asked 2026-05-09T18:37:55.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 3%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
Jake Jones
0
Reputation points
edited the question 2026-05-15T08:15:32.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 61%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Ana M
0
Reputation points
Moderator
1 answer
Game share just not working
Me and my friend have followed all the steps necessary for gameshare to work, but the specific game we are trying to share won’t show up on my account. Everything else that has to do with gamesharing is showing up, like his gamepass subscription. I would…
Windows for home | Other | Gaming
3,741 questions
asked 2026-03-30T02:48:54.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 43%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGB%3C/text%3E%3C/svg%3E)
Gavin Baumgartner
5
Reputation points
commented 2026-05-15T07:41:08.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 73%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Adrian Munoz
0
Reputation points
1 answer
I want to make a xbox live acocunt
Can i still make an xbox 360 live account on my xbox 360
Windows for home | Other | Gaming
3,741 questions
asked 2026-05-12T18:08:45.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 55.00000000000001%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERU%3C/text%3E%3C/svg%3E)
Rehan Ud-Din
0
Reputation points
commented 2026-05-15T06:32:45.6566667+00:00
Rehan Ud-Din
0
Reputation points
2 answers
Account Recovery
Hello, I need help recovering my Microsoft account that I use for Minecraft. I have tried the account recovery form multiple times, but it keeps getting denied. I still believe the account exists, but I cannot sign in anymore. I do not have access to the…
Windows for home | Other | Gaming
3,741 questions
asked 2026-05-15T01:18:42.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 11%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELP%3C/text%3E%3C/svg%3E)
Landon Pierson
0
Reputation points
answered 2026-05-15T01:57:36.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
37,635
Reputation points
Independent Advisor
2 answers
How do people not get violent when trying to get support with Xbox purchases
I purchased mortal kombat 1 definitive edition. There is a promotion where if you buy the game, you get a $5 gift card and 500 dragon Krystals. I spent almost an hour on the phone. First Microsoft support, then they transferred me to Xbox support, then…
Windows for home | Other | Gaming
3,741 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 6%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
Lost Access to Original Fortnite Account Linked to Xbox Gamertag [PII Removed]
Hello Microsoft Support, I am having trouble accessing my original Fortnite account that is linked to my Xbox account. My Xbox Gamertag is [PII Removed] I recently tried to play Fortnite on cloud gaming on my iPad. During the sign-in process, I…
Windows for home | Other | Gaming
3,741 questions
asked 2026-05-13T17:44:44.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 55.00000000000001%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Ryan Aguilar
0
Reputation points
edited the question 2026-05-14T10:29:17.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 15%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alex-L
6,290
Reputation points Microsoft External Staff
Moderator
1 answer
Why can't my Microsoft account log into the Minecraft game?
Why can't my Microsoft account log into the Minecraft game?
Windows for home | Other | Gaming
3,741 questions
asked 2026-05-14T06:55:37.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 54%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
San_0005 Di
0
Reputation points
answered 2026-05-14T09:51:15.3066667+00:00
Gérard Oomens
122.3K
Reputation points
Volunteer Moderator
1 answer
redeemed code for a game didn't install
I redeemed a code for the game minecraft which successfully redeemed on microsoft redeem and it said it would install to my xbox account but it is not in my library on my microsoft account or on my xbxox account
Windows for home | Other | Gaming
3,741 questions
asked 2026-03-22T19:47:15.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 4%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Karmelita Muleviciute
0
Reputation points
edited the question 2026-05-14T09:40:39.79+00:00
Gérard Oomens
122.3K
Reputation points
Volunteer Moderator
2 answers
Minecraft Difficulties
I have Minecraft Bedrock Edition on three different platforms. I can join my friend's realm from my Xbox and my phone, but when I try to play from my computer, it says I'm not a member, and the realms page will not load. I would really appreciate some…
Windows for home | Other | Gaming
3,741 questions
asked 2026-05-11T19:37:17.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 30%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBP%3C/text%3E%3C/svg%3E)
brooke page
0
Reputation points
commented 2026-05-13T13:39:00.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
15,385
Reputation points Microsoft External Staff
Moderator
2 answers
I have the following charges on my paypal and they are not from my Microsoft account
I need to cancel these. I cannot figure out where they came from.... Please help. <removed> Order history April 29, 2026 | Order number <removed> Minecraft Store Item 6 $5.99 Paid with PayPal April 29, 2026 | Order number…
Windows for home | Other | Gaming
3,741 questions
asked 2026-05-11T23:29:20.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 47%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Scott Rife
0
Reputation points
commented 2026-05-13T13:38:41.2833333+00:00
Thomas4-N
15,385
Reputation points Microsoft External Staff
Moderator
2 answers
Microsoft Flight Simulator 2020 Premium Deluxe
Long Story, We purchased MSFS 2020 40th Anniversary Edition in 2023 through Amazon (digital copy) but our computers at that time could not run the program real well. It worked but only parts. My son few weeks ago bought a new computer and had all the…
Windows for home | Other | Gaming
3,741 questions
asked 2026-05-10T18:55:24.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 7.000000000000001%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jack Snavely
0
Reputation points
commented 2026-05-13T13:36:10.63+00:00
Carl-L
13,645
Reputation points Microsoft External Staff
Moderator
2 answers
Why is there no Cloud Storage option in my Minecraft settings?
I have two computers, and recently I learned that there was an ability to sync your worlds across devices if you are logged into your Microsoft account. Apparently, this is found under Cloud Sync or Cloud Storage in the Minecraft Bedrock Edition…
Windows for home | Other | Gaming
3,741 questions
asked 2026-05-08T05:05:27.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 35%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHT%3C/text%3E%3C/svg%3E)
Henry Thompson
0
Reputation points
answered 2026-05-13T09:01:40.63+00:00
Thomas4-N
15,385
Reputation points Microsoft External Staff
Moderator