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I purchased my Acer Nitro V15 laptop a week ago but i didnt get any xbox game pass claim for 3 months. I tried to look up on the internet but could not find anything helpful, can anyone help me claim it?
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i founf out how top do it this worked for me. First you go to the microsoft store then you go to lilbray then click included with device then for me the xbox gamepass showed up!!
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Just checking in to see if the above information was helpful. If you have any further updates on this issue, please feel free to post back. If you think my reply is helpful to you, please remember to mark it as an answer. Warm thanks.
Lychee-MSFT | Microsoft Q&A Support Specialist
Welcome to Microsoft Q&A!
Thanks for reaching out, and sorry for answering late—I was just assigned with this.
First off, congratulations on your new Acer Nitro V15 laptop! I understand you're having trouble claiming the 3-month Xbox Game Pass offer, and I know how disappointing it can be when a bonus doesn’t show up as expected.
However, for the fastest and most personalized assistance, I recommend visiting the official Xbox Support page for help with promotional claims!
If you have any other technical issues, feel free to let me know and I can help you with that. Thank you for your time.
Warm Regards,
Lychee-MSFT | Microsoft Q&A Support Specialist
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