Outlook | Outlook for mobile | Outlook for Android | For business
Using Outlook for Android in business environments for email and scheduling
4,000 questions
1 answer
White screen Android device about Teams, Outlook and Onedrive
hello, still issue in august 2026, the white screen appear on Onedrive, Outlook and Teams. I tried clear the cache, remove apps, reinstall again, checked all updates but no way, still white screen after enter my company email address. I have a workaround…
Outlook | Outlook for mobile | Outlook for Android | For business
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 18%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
Gmail wont work when I try to change the alias to a microsoft account
I have two microsoft accounts, however I wanted to transfer the email on one of the accounts to the other. So, I got a backup email, changed the primary alias on the account, and now the email should be free so I can transfer it to the other account.…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
23,808 questions
asked 2026-08-07T18:09:36.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 38%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
Real Hello
0
Reputation points
answered 2026-08-08T07:23:45.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 24%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVV%3C/text%3E%3C/svg%3E)
Victor1-V
11,680
Reputation points Microsoft External Staff
Moderator
0 answers
need to have live.com emails forwarded to outlook.com account
i change my Microsoft 365 account email address from a live.com account to an outlook.com account. it's still the same account just s different address. is there any way to love emails forwarded from my live .com address to my new outlook address?. so i…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,001 questions
asked 2026-08-08T06:06:03.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 37%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELP%3C/text%3E%3C/svg%3E)
layton page
0
Reputation points
edited the question 2026-08-08T07:23:33.6466667+00:00
Erland Sommarskog
136.2K
Reputation points MVP
Volunteer Moderator
2 answers
Red Wavy Spell Check Underlines Are Rendered in Incorrect Positions
I would like to report what appears to be a rendering issue related to spell check indicators when printing or exporting emails. Environment Application: Microsoft Outlook Platform: macOS Version: 16.111.3 (26080215) Operating System: macOS Tahoe…
Outlook | MacOS | New Outlook for Mac | For business
Outlook | MacOS | New Outlook for Mac | For business
Using the New Outlook for Mac features in business environments
1,868 questions
asked 2026-08-07T12:59:31.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 67%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBK%3C/text%3E%3C/svg%3E)
Batuhan Köklüçınar
0
Reputation points
edited an answer 2026-08-08T07:20:15.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 37%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Rin-SN
190
Reputation points
Independent Advisor
2 answers
“Problem with the Outlook 365 calendar in window 11
After syncing my contacts and calendar from iCloud, my reminders stopped working
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,342 questions
asked 2026-08-07T18:23:28.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 34%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Mondo Lo Papa
0
Reputation points
answered 2026-08-08T07:19:29.5+00:00
Victor1-V
11,680
Reputation points Microsoft External Staff
Moderator
2 answers
outlook contacts
I recently moved to the new classic outlook. My contacts didn't pull over. How can I restore them to my new outlook?
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
11,782 questions
asked 2026-08-07T19:06:26.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 57.99999999999999%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jack Sheppard Jr
0
Reputation points
answered 2026-08-08T07:13:33.4666667+00:00
Victor1-V
11,680
Reputation points Microsoft External Staff
Moderator
1 answer
Some emails display as garbled repeated characters in Outlook for Mac
Subject: Emails displaying as garbled repeated characters in Outlook for Mac (both New and Legacy) Issue: Certain incoming emails display as unreadable, repeated characters (mostly "Ä") instead of the actual message text and formatting. This…
Outlook | MacOS | Legacy Outlook for Mac | For home
Outlook | MacOS | Legacy Outlook for Mac | For home
Using older versions of Outlook for Mac for personal email and calendar
4,712 questions
asked 2026-08-07T19:20:40.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 3%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJO%3C/text%3E%3C/svg%3E)
jill o'Sullivan
0
Reputation points
answered 2026-08-08T07:09:18.09+00:00
Victor1-V
11,680
Reputation points Microsoft External Staff
Moderator
1 answer
Can’t receive emails
My hot mail account stopped receiving emails last week. I can send emails but I can’t receive emails on safari or on the iPhone mail app. Even emails I send to myself never arrive in my inbox. Forwarding is off, imap is enabled, and the account was…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,001 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 73%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
1 answer
How do I reactivate my account when the "Account recovery process has been locked" too?
Hi, My Microsoft account was recently blocked due to unusual activity. When I try to recover my account, I receive the message "Account recovery process has been locked." The issue is that I cannot even begin the account recovery process. There…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
23,808 questions
asked 2026-08-07T22:01:00.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 41%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Sylvia Chiu
0
Reputation points
answered 2026-08-08T06:55:10.93+00:00
Victor1-V
11,680
Reputation points Microsoft External Staff
Moderator
2 answers
Cannot Open Outlook Classic
I cannot open my Outlook Classic.
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,342 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 78%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
2 answers
Adding to Callander regarding storage and that they will delete my photos
I keep getting stuff saying we have blocked your account added to my calendar. Saying that they will delete my photos which includes the email [PII] I’m so confused is this a scam or something I should be worried about as I have no idea why I’ve been…
Outlook | Web | Outlook.com | Calendar
Outlook | Web | Outlook.com | Calendar
Scheduling and managing events using Outlook.com calendar
2,844 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 54%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
2 answers
All mail I send from my hotmail account either goes to recipients spam or trash
My Outlook.com/hotmail account sends successfully but my messages are being classified as junk or deleted by recipient mail systems. Gmail receives them as spam, iCloud moves them to trash and Outlook.com moves messages sent to myself directly to deleted…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,001 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 70%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
2 answers
How to get access to outlook
I changed carriers (back to previous one) and transferred info to new phone. Outlook requests verification on a landline number that was disconnected 10 years ago. I have filled out every and tried changing the name of new phone. I have access on the old…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
23,808 questions
asked 2026-08-07T22:22:24.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 35%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Dina Haney
0
Reputation points
edited an answer 2026-08-08T06:21:38.5833333+00:00
Victor1-V
11,680
Reputation points Microsoft External Staff
Moderator
1 answer
I can't download messages from outlook
Hi, recently we just changed email supplier. However, I found that I can download once I just create an account with all the settings. But then, it can't update for new email. That means I have to remove the accounts and add it again in order to…
Outlook | MacOS | Legacy Outlook for Mac | For home
Outlook | MacOS | Legacy Outlook for Mac | For home
Using older versions of Outlook for Mac for personal email and calendar
4,712 questions
asked 2026-08-08T05:59:01.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 55.00000000000001%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Sun
0
Reputation points
answered 2026-08-08T05:59:23.87+00:00
AI answer
2 answers
i cannot open my outlook email account from my iphone or laptop computer this has been going on for sometime
i cannot open my outlook account from my computer or my iphone Moved from: Microsoft 365 and Office | Office Online Server
Outlook | Outlook for mobile | Outlook for iOS | For business
Outlook | Outlook for mobile | Outlook for iOS | For business
Using Outlook for iOS in business environments for email and scheduling
5,472 questions
asked 2025-12-05T21:46:50.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 48%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Linda Dixon
0
Reputation points
commented 2026-08-08T05:56:48.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 28.999999999999996%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETK%3C/text%3E%3C/svg%3E)
Tomo Kumura
0
Reputation points
2 answers
How to sign in in a old microsoft account I used on my xbox
Hello Microsoft Support, I am trying to regain access to my old Microsoft account with the username [Moderator note :PII removed] and the email [Moderator note :PII removed]. Unfortunately, I am unable to reset my password. The recovery options are not…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
23,808 questions
asked 2025-12-02T16:26:08.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 49%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET1%3C/text%3E%3C/svg%3E)
TIMOTI 120
0
Reputation points
commented 2026-08-08T05:39:33.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 52%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZO%3C/text%3E%3C/svg%3E)
Zach O
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Email Login ID
Hi MS Technical support, Is there a way to log into hotmail/outlook email by using an ID instead of an Email address? As hacking/scam activities are on the rise, Email addresses have become very vulnerable to those activities. With log-in IDs, users can…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
23,808 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 67%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
2 answers
Can't receive any new emails
I am unable to receive any new emails, only junk mail. I can send emails and even take a junk mail and say it's safe and then it appears in my email. I was hacked a number of weeks ago and I even had a tech team do a scan on my computer and there was…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,001 questions
asked 2026-08-07T19:40:09.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 73%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGB%3C/text%3E%3C/svg%3E)
Geraldine Bormida
0
Reputation points
answered 2026-08-08T05:00:59.2733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 57.99999999999999%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Alice-N
13,250
Reputation points Microsoft External Staff
Moderator
3 answers
Images are not displayed in emails, newsletters, or signatures in classic Outlook 2016
Hi, I'm have problem in outlook 2016 after windows update patch july 2016 Security Update for Microsoft Excel 2016 (KB5002886) 64-Bit Edition. Security Update for Microsoft Office 2016 (KB5002273) 64-Bit Edition. Security Update for Microsoft Office…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,342 questions
asked 2026-07-16T08:22:14.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 76%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Suradej
0
Reputation points
answered 2026-08-08T03:17:03.6133333+00:00
Hornblower409
11,955
Reputation points
2 answers
Images are not displayed in emails
After installing the Microsoft Office 2016 security update (KB5002857), (KB5002273), (KB5002748), (KB5002830), (KB5002887), (KB5002852), etc. (which were released on 07/14/2026), images from Outlook messages are not displayed. The problem does not occur…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,342 questions
asked 2026-08-05T13:31:14.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 98%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Artur Tonoyan
0
Reputation points
edited a comment 2026-08-08T03:15:57.28+00:00
Hornblower409
11,955
Reputation points