23,809 questions with Outlook | Web | Outlook.com | Account management, security, and privacy tags

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the age verification does not work

it sucks it's sketchy I tried so many times it does not work help

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-03T09:42:44.4266667+00:00
Waz08 0 Reputation points
commented 2026-08-08T13:21:35.4533333+00:00
Waz08 0 Reputation points
1 answer One of the answers was accepted by the question author.

How do I know if a security alert is from Microsoft

******@accountprotection.microsoft.com is the email address it came from. It said an account in my name ending in @live.com had been accessed from a country I have never been in. I didn't even know I had an account ending in @live.com Howe do I resolve…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-02-25T11:34:53.1533333+00:00
Nicholas Bowry 20 Reputation points
commented 2026-08-08T13:17:09.95+00:00
Hornblower409 11,955 Reputation points
1 answer

Help account hotmail hacked

Guys I spent 2 weeks contacting every single agent in Microsoft, Outlook/hotmail and these shameless people kept saying to contact another department. I'm really close to kill someone since nobody even listened and they keep asking the same stupid…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-07T00:22:45.4166667+00:00
Giuseppe D'Antuono 0 Reputation points
answered 2026-08-08T12:13:18.9966667+00:00
Hornblower409 11,955 Reputation points
1 answer

Microsoft 30 day pending security details loop

Hi, Hope you're doing well. Ok so on the 5th of August I got an email stating that an email was added to my security settings and that my previous security settings were removed including my email, passkeys and my authenticator login. This was an email…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-06T20:23:51.6366667+00:00
Ibrahim siddiqui 0 Reputation points
answered 2026-08-08T11:07:40.4033333+00:00
Hornblower409 11,955 Reputation points
2 answers

cuenta hackeada

Estimado equipo de soporte de Microsoft: Me pongo en contacto con ustedes para solicitar una revisión urgente de mi cuenta de Microsoft, ya que el pasado viernes 24 de julio una persona no autorizada accedió a ella. El atacante modificó los datos de…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-07-27T10:44:47.18+00:00
juan carlos vidal pinto 0 Reputation points
answered 2026-08-08T11:07:25.09+00:00
juan carlos vidal pinto 0 Reputation points
2 answers

My account was stolen, what do I do?

Some time ago my account was stolen without me noticing because I thought it was a Microsoft bug, but someone got into it and removed my gmail that was linked to <removed PII>@gmail.com and put another one in, so I can no longer access the account.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-10-23T19:35:36.7366667+00:00
dini 15 Reputation points
commented 2026-08-08T10:20:21.1466667+00:00
Hornblower409 11,955 Reputation points
1 answer

outlook email has been compromised

My outlook email has been compromised and taken over by someone overseas and is now in a different language

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-01T07:16:29.3466667+00:00
James Spitzkowsky 0 Reputation points
commented 2026-08-08T10:18:05.9166667+00:00
Victor1-V 11,680 Reputation points Microsoft External Staff Moderator
0 answers

Cant log in to email account

Hi I can log into my main outlook email however I also have two other emails attached to the account. I am unable to log into these other two emails. When logged in my main email is showing up to date emails. One of the two emails is showing emails…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-08T10:09:00.3533333+00:00
Jay Duncan 0 Reputation points
4 answers

I NEED HELP. MICROSOFT SUPPORT TEAM (ACCOUNT GOT HACKED 5 DAYS AGO) JUST RECENTLY SURFACED

Hello I need my account recovery back. Email Got Compromised. Can't change Password The hacked Placed a 2FA Password The **Original EMAIL ****@gmail.com, and the Hacker Changed my email. to a DUMMY EMAIL and Yet I loss access. I have proof that email…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-07-30T17:39:51.3833333+00:00
Butter 5 Reputation points
answered 2026-08-08T08:54:02.0366667+00:00
ExoticButters 0 Reputation points
1 answer

Created a new alias but do not see the option to make it primary

Hi, My current primary email domain is "live.ca" which I've had for many years, and I have never previously tried to change the primary alias. I created a new alias today to make it the primary one, but after creating it and visiting the…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-07T11:46:42.5233333+00:00
Leilah 0 Reputation points
edited an answer 2026-08-08T08:08:42.6466667+00:00
Victor1-V 11,680 Reputation points Microsoft External Staff Moderator
1 answer

Mein Account wurde gehackt, Microsoft Formulare funktionieren alle nicht, ich möchte mit einer echten Person sprechen !!!!

Mein Account wurde gehackt, Microsoft Formulare funktionieren alle nicht, ich möchte mit einer echten Person sprechen !!!!

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-07T13:25:55.9+00:00
Lucas Schulz 0 Reputation points
edited an answer 2026-08-08T07:39:23.0033333+00:00
Victor1-V 11,680 Reputation points Microsoft External Staff Moderator
1 answer

Gmail wont work when I try to change the alias to a microsoft account

I have two microsoft accounts, however I wanted to transfer the email on one of the accounts to the other. So, I got a backup email, changed the primary alias on the account, and now the email should be free so I can transfer it to the other account.…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-07T18:09:36.2766667+00:00
Real Hello 0 Reputation points
answered 2026-08-08T07:23:45.52+00:00
Victor1-V 11,680 Reputation points Microsoft External Staff Moderator
1 answer

How do I reactivate my account when the "Account recovery process has been locked" too?

Hi, My Microsoft account was recently blocked due to unusual activity. When I try to recover my account, I receive the message "Account recovery process has been locked." The issue is that I cannot even begin the account recovery process. There…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-07T22:01:00.4766667+00:00
Sylvia Chiu 0 Reputation points
answered 2026-08-08T06:55:10.93+00:00
Victor1-V 11,680 Reputation points Microsoft External Staff Moderator
2 answers

How to get access to outlook

I changed carriers (back to previous one) and transferred info to new phone. Outlook requests verification on a landline number that was disconnected 10 years ago. I have filled out every and tried changing the name of new phone. I have access on the old…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-07T22:22:24.56+00:00
Dina Haney 0 Reputation points
edited an answer 2026-08-08T06:21:38.5833333+00:00
Victor1-V 11,680 Reputation points Microsoft External Staff Moderator
2 answers

How to sign in in a old microsoft account I used on my xbox

Hello Microsoft Support, I am trying to regain access to my old Microsoft account with the username [Moderator note :PII removed] and the email [Moderator note :PII removed]. Unfortunately, I am unable to reset my password. The recovery options are not…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-02T16:26:08.9566667+00:00
TIMOTI 120 0 Reputation points
commented 2026-08-08T05:39:33.19+00:00
Zach O 0 Reputation points
1 answer One of the answers was accepted by the question author.

Email Login ID

Hi MS Technical support, Is there a way to log into hotmail/outlook email by using an ID instead of an Email address? As hacking/scam activities are on the rise, Email addresses have become very vulnerable to those activities. With log-in IDs, users can…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-06T23:32:52.0666667+00:00
IV TL 20 Reputation points
accepted 2026-08-08T05:26:42.7333333+00:00
IV TL 20 Reputation points
1 answer

I want to remove my email address from all of the groups it was added to without my permission

My email address has been added to many groups without my permission I am constantly receiving unwanted salacious emails from these groups what can you do to remove my email address from all outlook groups what can you do to prevent being added to…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-08T01:45:30.8633333+00:00
Gregry Loomis 0 Reputation points
edited an answer 2026-08-08T02:33:42.9133333+00:00
SD - IA 175.8K Reputation points Independent Advisor
1 answer

Unblockable emails

Hi—I have observed an increasing number of very likely spam emails in my Outlook365 inbox. Examples include: info@[an_12 .com info@[an_12 .com info@[an_12 .com GlucoSteady_Daily <info@[an_12 .com> Ace_Hardware_Giveaway [info@ Brain_Recovery…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-06T05:44:38.0666667+00:00
Scott Woody 0 Reputation points
edited an answer 2026-08-08T01:10:17.92+00:00
Hornblower409 11,955 Reputation points
3 answers

My Child's account was hacked

My Childs account was hacked and the email address was changed. Here is what I have done so far: called 800-642-7676 & 800-865-9408. Both did not get me to a live agent. Now they will not provide me any options. I have submitted the recovery…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-02T21:08:26.57+00:00
Michael Rich 5 Reputation points
commented 2026-08-07T23:00:52.67+00:00
Jonas Greve 0 Reputation points
1 answer

Use my old Hotmail Account

I want to use my old hotmail account that I deactivated some years prior. How do I go about doing that? Every time I try to sign in or create an account with it, it says it's already in use which isn't true. It's dormant.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-07T22:48:09.75+00:00
Candiss Henking 0 Reputation points
answered 2026-08-07T22:50:47.57+00:00
Pavel Poddubny 2,365 Reputation points Volunteer Moderator