8,668 questions with Outlook | Web | Outlook.com | Email tags

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where is a Microsoft live chat link?

My email got hacked. I cannot reset password and login my account. I need to chat with someone.

Outlook | Web | Outlook.com | Email
asked 2026-05-15T22:58:52.8766667+00:00
AM Adopt 0 Reputation points
answered 2026-05-15T23:38:25.7733333+00:00
Darhyl Amizola 41,320 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Microsoft account wont save password

Each time I try to log in, a message tells me I have tried too many times with that password...before I have even added the password!?

Outlook | Web | Outlook.com | Email
asked 2026-04-27T23:31:18.2633333+00:00
Mick K 25 Reputation points
commented 2026-05-15T23:37:22.5266667+00:00
Chloe-L 13,140 Reputation points Microsoft External Staff Moderator
1 answer

Outlook web outlook.com email

Email problem: Why am I not receiving any emails in Outlook all of a sudden? I am able to send emails out.

Outlook | Web | Outlook.com | Email
asked 2026-05-15T23:21:32.0466667+00:00
Marcia Schonzeit 0 Reputation points
answered 2026-05-15T23:21:50.8666667+00:00
Q&A Assist
1 answer

email delays

Why are emails to my hotmail account arriving several hours late today?

Outlook | Web | Outlook.com | Email
asked 2026-05-15T22:33:36.79+00:00
Henry Chan 0 Reputation points
answered 2026-05-15T23:21:19.67+00:00
Manoel Barros 18,920 Reputation points Independent Advisor
1 answer

Another email account was blocked from too many login attempts - can't recover

An email I've used for 30+ years was suddenly locked from too many login attempts. I think this occurred because a device was trying to automatically log in. I followed all of the steps to reset the password and it worked, but was quickly locked again…

Outlook | Web | Outlook.com | Email
asked 2026-05-14T16:53:33.32+00:00
Shannon C 0 Reputation points
commented 2026-05-15T23:20:23.3733333+00:00
Chloe-L 13,140 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft blocking emails with security codes from Malwarebytes - how to stop that?

Microsoft is blocking emails with security codes from Malwarebytes when I am trying to sign in Malwarebytes account. I go to sign in page from Malwarebytes site, enter my user name and password. Then Malwarebytes wants to verify my identity and allegedly…

Outlook | Web | Outlook.com | Email
asked 2026-05-13T19:51:25.4066667+00:00
Paul HaTex 0 Reputation points
commented 2026-05-15T23:19:34.31+00:00
Chloe-L 13,140 Reputation points Microsoft External Staff Moderator
2 answers

Why I can not download attachements from my hotmail account since yesterday on my laptop?

Why I can not download attachements from my hotmail account since yesterday on my laptop? Although: 1- on the same chrom my colleague is able to do so 2- I tried to download the attachements the desktop and it works well? 3- The engineers here cleaned…

Outlook | Web | Outlook.com | Email
asked 2026-05-14T08:04:51.5333333+00:00
Tamer Abou gharara 0 Reputation points
commented 2026-05-15T23:19:12.5133333+00:00
Chloe-L 13,140 Reputation points Microsoft External Staff Moderator
0 answers

Hotmail account cannot receive emails from google (gmail.com)

At some point today, my personal hotmail account stopped receiving emails from the gmail.com domain. I can send to gmail.com recipients no problem, just cannot receive from them. I have both "gmail.com" and "******@gmail.com" in my…

Outlook | Web | Outlook.com | Email
asked 2026-05-15T22:18:44.6633333+00:00
DP 0 Reputation points
2 answers

Unable to recieve emails in hotmail.com account

Since today i am having issues with my hotmail.com personal user account, I can sent emails but am not able to recieve any emails, sender of email recieves mail delivery failure i have tried from gmail, yahoo as well as other domains.

Outlook | Web | Outlook.com | Email
asked 2026-05-15T15:14:48.43+00:00
pramod Daptardar 0 Reputation points
answered 2026-05-15T21:35:00.8233333+00:00
Chloe-L 13,140 Reputation points Microsoft External Staff Moderator
2 answers

Problem receiving gmail emails

I haven't received an email from gmail for more than 2 hours now. I've tried on the Outlook application on my Mac, my mobile and the webpage. I don't know what to do, I've check my storage, the junk emails, the approved sendors... I can receive email…

Outlook | Web | Outlook.com | Email
asked 2026-05-15T10:49:02.59+00:00
Math 0 Reputation points
edited an answer 2026-05-15T21:32:16.93+00:00
Chloe-L 13,140 Reputation points Microsoft External Staff Moderator
0 answers

Unable to receive Hotmail Emails

My Hotmail got wonky yesterday. I can send emails, I can see them in my SENT folder. I cannot receive emails. I have tried on my phone and on laptop. I have no idea what is going on. I have Yahoo and Gmail but I have used Hotmail for 30+ years and I…

Outlook | Web | Outlook.com | Email
asked 2026-05-15T21:09:00.77+00:00
Sharon Deveney 0 Reputation points
2 answers

Having trouble receiving emails from Gmail - Outlook desktop

About five hours ago I tried sending myself some pictures from my phone, via my Gmail. Usually they get sent straight away to my Outlook, but I tried several times and only once did one manage to get through - about three hours later. I even tried…

Outlook | Web | Outlook.com | Email
asked 2026-05-15T11:37:37.53+00:00
Natalie 0 Reputation points
answered 2026-05-15T21:04:55.59+00:00
Chloe-L 13,140 Reputation points Microsoft External Staff Moderator
2 answers

no new emails

Have not received any Safe Sender emails in Inbox folder for past two days but still getting Junk email (none from Safe Sender list) in Junk Email folder

Outlook | Web | Outlook.com | Email
asked 2026-05-15T12:30:33.4366667+00:00
Buckeroo Banzai 0 Reputation points
answered 2026-05-15T20:47:31.9266667+00:00
Chloe-L 13,140 Reputation points Microsoft External Staff Moderator
0 answers

Hotmail/Outlook not receiving Gmail

My Hotmail/Outlook account stopped receiving emails from Gmail users around 11am ET today. Can this be fixed?

Outlook | Web | Outlook.com | Email
asked 2026-05-15T20:43:57.4433333+00:00
Michael Murphy 0 Reputation points
1 answer

Outlook Mail account locked

My personal mail account is locked (apparently due to suspicious activity, I assume I was using a VPN when I tried to login) ... I tried to go through the standard reset-loop with the questionnaire multiple times not but always with the result of having…

Outlook | Web | Outlook.com | Email
asked 2026-05-15T12:41:14.1133333+00:00
Fabian S 0 Reputation points
answered 2026-05-15T20:27:11+00:00
Chloe-L 13,140 Reputation points Microsoft External Staff Moderator
1 answer

I am receiving emails intermittently

I have tried to problem solve myself, but I am not able to receive all the emails sent to me and I have attempted to troubleshoot myself. I have no rules, the emails are not in my junk folder, I signed off/signed on, and I have plenty of storage. I am…

Outlook | Web | Outlook.com | Email
asked 2026-05-15T20:11:34.89+00:00
Ryan Valero 0 Reputation points
answered 2026-05-15T20:12:03.94+00:00
Q&A Assist
1 answer

How can I find my emails from 2022?

Hello, I need help with my Outlook/Hotmail mailbox. I am trying to find emails from 2022. I have searched Outlook on the web and the Outlook desktop app on an old laptop. I used All folders and date searches like received>=2022-05-15 AND…

Outlook | Web | Outlook.com | Email
asked 2026-05-15T19:55:50.0133333+00:00
nick gouvalas 0 Reputation points
answered 2026-05-15T19:56:03.0566667+00:00
Q&A Assist
0 answers

outlook.com not receiving emails

I'm not receiving emails to my outlook.com address - I have several people trying to reach out and nothing is coming through. I've reports from others as well, is there an ongoing incident?

Outlook | Web | Outlook.com | Email
asked 2026-05-15T19:34:17.8033333+00:00
Jason 0 Reputation points
edited the question 2026-05-15T19:37:19.71+00:00
Jason 0 Reputation points
1 answer

Annoying black box in emails

My emails now have a black box with white arrows in the upper left hand corner. I would like to get rid of this "feature" permanently as it interferes with scrolling.

Outlook | Web | Outlook.com | Email
asked 2026-05-15T19:01:59.57+00:00
Lucy Whitley 0 Reputation points
answered 2026-05-15T19:02:17.38+00:00
Q&A Assist
1 answer

Bereavement Access to Husband's Email

Good afternoon, My husband recently passed, and I need access to his email account to make sure I don't get behind and documents for probate court. I am the fiduciary executor and have a court-ordered document to support this. Please let me know…

Outlook | Web | Outlook.com | Email
asked 2026-05-15T16:35:10.0733333+00:00
Young-Brissell, Aimee (young2ai) 0 Reputation points
answered 2026-05-15T17:11:34.65+00:00
DaveM121 876.6K Reputation points Independent Advisor