Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,002 questions
10,002 questions with Outlook | Web | Outlook.com | Email tags
2 answers
changed my primary email address
Hi, by mistake i changed my primary emal address that i used for all my official correspondence. I want it back please help its urgent
Outlook | Web | Outlook.com | Email
asked 2026-08-08T07:48:38.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 20%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jahangir Soomro
0
Reputation points
answered 2026-08-08T08:27:31.23+00:00
Gunasekar N
74,195
Reputation points
Independent Advisor
2 answers
Thunderbird can receive but not send email via smtp-mail.outlook.com
I recently created a NEW PERSONAL ACCOUNT in OUTLOOK.ES. The rest of the accounts are working correctly, but with this last one I'm unable to send emails from Thunderbird, returning ... "Login to server smtp-mail.outlookoom with username…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,002 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 20%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
MFA Issue after upgrading my phone
I upgraded my phone and wiped the old phone before realizing the Microsoft Authentication app wasn't setup yet. I am unable to login and remove the MFA requirement to my account. I still have access to my email from previous login attempts so I can see…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,002 questions
asked 2026-08-07T13:20:25.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 98%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Joshua Hatfield
0
Reputation points
edited an answer 2026-08-08T07:46:12.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 24%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVV%3C/text%3E%3C/svg%3E)
Victor1-V
11,680
Reputation points Microsoft External Staff
Moderator
0 answers
need to have live.com emails forwarded to outlook.com account
i change my Microsoft 365 account email address from a live.com account to an outlook.com account. it's still the same account just s different address. is there any way to love emails forwarded from my live .com address to my new outlook address?. so i…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,002 questions
asked 2026-08-08T06:06:03.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 37%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELP%3C/text%3E%3C/svg%3E)
layton page
0
Reputation points
edited the question 2026-08-08T07:23:33.6466667+00:00
Erland Sommarskog
136.2K
Reputation points MVP
Volunteer Moderator
1 answer
Can’t receive emails
My hot mail account stopped receiving emails last week. I can send emails but I can’t receive emails on safari or on the iPhone mail app. Even emails I send to myself never arrive in my inbox. Forwarding is off, imap is enabled, and the account was…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,002 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 73%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
2 answers
All mail I send from my hotmail account either goes to recipients spam or trash
My Outlook.com/hotmail account sends successfully but my messages are being classified as junk or deleted by recipient mail systems. Gmail receives them as spam, iCloud moves them to trash and Outlook.com moves messages sent to myself directly to deleted…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,002 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 70%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
2 answers
Can't receive any new emails
I am unable to receive any new emails, only junk mail. I can send emails and even take a junk mail and say it's safe and then it appears in my email. I was hacked a number of weeks ago and I even had a tech team do a scan on my computer and there was…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,002 questions
asked 2026-08-07T19:40:09.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 73%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGB%3C/text%3E%3C/svg%3E)
Geraldine Bormida
0
Reputation points
answered 2026-08-08T05:00:59.2733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 57.99999999999999%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Alice-N
13,250
Reputation points Microsoft External Staff
Moderator
2 answers
Do we get an email account with Micrsosoft 365 subscription?
I have Microsoft 365 personal subscription and 1 TB one drive is included. Do i also get an email account? If yes, what the storage limit of that email account and how to set up? Can i connect the outlook email account with my yahoo account and pull all…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,002 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 25%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
0 answers
I am not receiving emails, i can only send emails.
I can not receive emails, but I can send them. I have tried resetting my password amongst many other things. This started today.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,002 questions
asked 2026-08-07T22:42:10.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 25%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOP%3C/text%3E%3C/svg%3E)
Opie Prados
0
Reputation points
commented 2026-08-07T23:51:38.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
82,045
Reputation points
Independent Advisor
1 answer
All email messages go to "Delete"
Every email messages sent to me automatically go to "Delete". I have to go through those messages and move the ones I want to keep to my "Inbox"
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,002 questions
asked 2026-08-07T22:45:33.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 55.00000000000001%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Sharon Smith
0
Reputation points
answered 2026-08-07T22:52:00.13+00:00
Pavel Poddubny
2,365
Reputation points
Volunteer Moderator
1 answer
My live.ca email is not receiving messages from an mymts.net email address
The email in the mymts.net domain that seems to be being blocked is already in my safe senders list in my Outlook online. However, when an email message from that mymts.net email account is sent to my live.ca email address, I do not receive anything and…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,002 questions
asked 2026-08-07T22:35:58.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 61%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECW%3C/text%3E%3C/svg%3E)
Catherine Wright
0
Reputation points
answered 2026-08-07T22:36:14.76+00:00
AI answer
1 answer
my email address has someone else's name
When I enter my own email address in Outlook it associates with a name that is not mine. How do I get my name connected back with my email address?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,002 questions
asked 2026-08-07T19:10:24.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 81%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Timothy Smith
0
Reputation points
answered 2026-08-07T21:43:36.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 62%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
Brian Tillman
26,680
Reputation points
Independent Advisor
0 answers
Cannot see any emails
None of my emails are showing up in Outlook. Nothing in focused, inbox, junk or deleted. I need to access my emails, please.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,002 questions
asked 2026-08-07T20:21:13.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 45%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Robin Bagshaw
0
Reputation points
commented 2026-08-07T20:56:44.55+00:00
John Jefferson Doyon
82,045
Reputation points
Independent Advisor
1 answer
How to Remove Daily Message Limit
I have not sent any messages today. I attempted to send 2 messages just now and am getting a red pop up bar stating no messages can be sent because they're trying to limit spammers! What in the world!!!! I need to utilizing my email and send messages…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,002 questions
asked 2026-08-07T20:33:57.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 53%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Maggie Seymour
0
Reputation points
answered 2026-08-07T20:34:10.6633333+00:00
AI answer
2 answers
Incoming emails go directly to the junk file
All of my incoming emails go directly to my junk box. I have been marking them not junk but that hasn't helped. Even my contacts go to the junk box. How can I fix this?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,002 questions
asked 2026-08-05T17:43:51.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 35%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
Timothy Testa
0
Reputation points
answered 2026-08-07T18:57:40.44+00:00
Timothy Testa
0
Reputation points
0 answers
New update for Outlook (new) causing local email client issues?
Hello, My name is Lyndee, and I work in technical support for a local ISP. We also provide an email service called Webmail, which is hosted through our server provider, BlueTie. Recently, we have had several customers using the newest version of Outlook…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,002 questions
asked 2026-08-07T18:47:31.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 37%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELG%3C/text%3E%3C/svg%3E)
Lyndee Gray
0
Reputation points
asked 2026-08-07T18:47:31.85+00:00
Lyndee Gray
0
Reputation points
2 answers
Can't login to outlook.ie email
Hi, my son can't login in to his outlook.ie email address. Microsoft sends code to phone number and when entered to login to his email address, we get the message from Microsoft Something went wrong. Please try again. This happens each time. His email…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,002 questions
asked 2026-08-07T14:39:41.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 20%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EER%3C/text%3E%3C/svg%3E)
Eoin Ryan
0
Reputation points
edited a comment 2026-08-07T17:42:18.3533333+00:00
Gunasekar N
74,195
Reputation points
Independent Advisor
1 answer
Junk emails flagged
Outlook/Hotmail junk emails are automatically flagged. I have deleted/added the account and it still happens. I have check Rules and other categories.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,002 questions
asked 2026-08-07T17:28:06.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 56.00000000000001%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Betty Bauer
0
Reputation points
answered 2026-08-07T17:28:19.6933333+00:00
AI answer
2 answers
Storage says full, account says plenty of storage
I am unable to send or receive emails. My Microsoft account says I am using 14.5 GB of my 100 GB, but my email account says my storage is full so I cannot send or receive emails.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,002 questions
asked 2026-04-01T15:47:21.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 61%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENB%3C/text%3E%3C/svg%3E)
Nathan Berg
0
Reputation points
edited a comment 2026-08-07T16:47:23.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 9%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
Carmen B
0
Reputation points
1 answer
How to unlock my Hotmail account that is getting locked every time I Try to use my email. I tried to use Authenticator app but I can’t add my personal account into the app
How to unlock my Hotmail account that is getting locked every time I Try to use my email. I tried to use Authenticator app but I can’t add my personal account into the app
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,002 questions
asked 2026-08-07T15:04:51.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 11%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPE%3C/text%3E%3C/svg%3E)
pahola eugenia plata prince
0
Reputation points
answered 2026-08-07T15:05:11.35+00:00
AI answer