1,788 questions with Outlook | MacOS | New Outlook for Mac | For business tags

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Birthday Notifications Won't Stop

I have Outlook for Mac installed on my Mac Air. In Settings, I unchecked Birthdays in all of calendars that are part of my emails. However, I keep getting Birthday notifications in my email. Not a big issue but annoying. Any idea how I can stop…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-05-15T16:14:49.6833333+00:00
Jeffrey Wateska 0 Reputation points
answered 2026-05-15T17:01:59.2366667+00:00
Hin-V 14,520 Reputation points Microsoft External Staff Moderator
2 answers

Unable to drag and drop emails directly from the Outlook mailbox into the Outlook calendar as attached .eml files on Mac

Hi, My Mac is currently running macOS Tahoe 26.3.1. After Outlook was automatically updated to version 16.109, I was no longer able to drag and drop emails directly from the Outlook mailbox into the Outlook calendar as attached .eml files. However, I am…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-05-14T08:43:24.24+00:00
Donnaphat Poonson 0 Reputation points
commented 2026-05-15T08:52:57.9333333+00:00
Vergil-V 12,955 Reputation points Microsoft External Staff Moderator
3 answers

Why are sent emails in outlook for Mac suddenly all turning up as blank DRAFT in the sent folder

I have suddenly found that I have multitudes of recent emails sitting in the sent folder as Draft and Blank, however I know the email was sent and received by the other party. Why is this suddenly happening and how to fix the issue, these emails are on…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-05-13T23:18:04.9133333+00:00
Marc Godwin 0 Reputation points
commented 2026-05-15T08:14:11.39+00:00
Hani-Ng 10,880 Reputation points Microsoft External Staff Moderator
2 answers

Reocurrence of issue with creation of OneNote pages from Outlook (Mac)

I raised a question some time ago, regarding the inability to create OneNote pages for meeyings scheduled in Outlook for Mac. The same problem has recently reoccurred. Please see my earlier…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-05-14T00:56:31.17+00:00
John Ypsilantis 0 Reputation points
commented 2026-05-15T06:36:12.83+00:00
Hani-Ng 10,880 Reputation points Microsoft External Staff Moderator
2 answers

How to show inbox reply status

When Outlook MacOS upgraded, it no longer shows which messages I have replied to in the inbox preview pane. Is there a way to add this feature back? I used to be able to see the status if I had replied, and there was a link to the reply.

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-05-13T14:55:02.7166667+00:00
Carole 0 Reputation points
commented 2026-05-14T21:59:51.9033333+00:00
Hin-V 14,520 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Zoom for outlook "greyed" out on gmail accounts

Hi there, I have updated Mac OSX 26.3, and an updated Microsoft Outlook. I have the official zoom for outlook add-on. The plug-in works on my Microsoft linked account but not my gmail linked account, wherein the zoom icon is greyed out and unclickable.…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-05-14T19:48:53.72+00:00
Reza 20 Reputation points
commented 2026-05-14T20:48:01.28+00:00
Kai-L 13,200 Reputation points Microsoft External Staff Moderator
2 answers

How to Fix Multiple Conflicting RSVP Notifications When Accepting Gmail Calendar Invites in Outlook (MacBook)

My executive is experiencing an issue with calendar invites sent from Gmail. When he accepts an invitation—whether on his phone, Outlook web, or desktop app—the organizer (the Gmail sender) receives multiple notifications (sometimes 20 or more) showing…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-04-24T16:19:11.47+00:00
Neah Wishein Bañez 0 Reputation points
commented 2026-05-14T06:07:09.11+00:00
Austin-H 8,355 Reputation points Microsoft External Staff Moderator
2 answers

How can I have 2 Outlook icons on my Mac dock

I'd like to have one icon for email and another for calendar that I can park in the dock on my Mac. I am able to have both windows active and open, but can access only one from the dock when they are minimized.

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-05-13T00:59:53.1333333+00:00
Peter Lert 0 Reputation points
commented 2026-05-14T02:03:52.4333333+00:00
Dora-T 13,155 Reputation points Microsoft External Staff Moderator
2 answers

Outlook for Mac 2026 (draft)

I’m experiencing an issue in Microsoft Outlook for Mac where sent messages are reappearing as drafts, even though they have already been successfully sent via IMAP. Deleting and re-adding the account is not a solution in my case. I’ve done this four…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-05-03T15:16:59.89+00:00
James Ennis 0 Reputation points
commented 2026-05-13T21:58:17.4133333+00:00
Vy Nguyen 10,825 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

All messages have disappeared in New Outlook on MacOS and iOS

I am able to view/send/receive emails on Web Outlook and the Legacy MacOS Outlook app (Tahoe 26.5), but all of the messages/folders for my account are no longer visible in the "New Outlook" version of the MacOS app (version 16.109) or on the…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-05-12T21:57:32.4933333+00:00
Jessica P 20 Reputation points
commented 2026-05-13T17:29:27.5966667+00:00
Hin-V 14,520 Reputation points Microsoft External Staff Moderator
1 answer

I can not access my hotmail.

I have tried several different ways to enter my password to unlock my Hotmail. I am unable to access it; it will not recognize my password. I even deleted it and tried reuploading it, but it does not remember anything. I am so frustrated.

Outlook | MacOS | New Outlook for Mac | For business
asked 2024-10-02T21:35:48+00:00
Anonymous
edited an answer 2026-05-08T06:25:55.4766667+00:00
Don Varnau 19,785 Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Outlook for Mac - numbered list appears differently to recipient

Hello, I am using Version 16.108.2 of Outlook for Mac. I emailed a colleague and included a numbered list in my email. When I read a reply from my colleague, I see that their version of my email includes extra numbers that weren't included in my…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-05-07T13:40:28.3466667+00:00
Alberto Sandoval, Jr 20 Reputation points
edited an answer 2026-05-07T15:09:23.5066667+00:00
Jack-Bu 6,770 Reputation points Microsoft External Staff Moderator
1 answer

Mac Outlook new - Not seeing public folder of contacts

I have a customer that is experiencing issues with outlook new on a mac, on the web they can see the folder. And of the outlook old version, it seems to be there. But for some reason not on the outlook new. I have had a look at their machine, and…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-05-07T13:20:56.84+00:00
Mo 0 Reputation points
edited a comment 2026-05-07T14:28:21.7166667+00:00
Jayden-P 21,315 Reputation points Microsoft External Staff Moderator
1 answer

Outlook on MacOS - Disabled autocorrect keeps functioning

Hi, as the title states - There seems to be an issue which is causing the autocorrect functionality to keep functioning even though I turned it off. I switched off the settings I can find in Outlook -> Settings -> Spelling & Typing. We…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-05-04T08:23:50.03+00:00
Joost Damen 0 Reputation points
edited a comment 2026-05-07T13:55:45.86+00:00
Michelle-N 16,035 Reputation points Microsoft External Staff Moderator
2 answers

I can't add an M365 email account to apple mail.

Keep receiving a message that the limit of attempts has been exceeded. The email account is working fine on other servers

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-05-05T17:09:36.97+00:00
neil pbisports.com 0 Reputation points
commented 2026-05-06T22:41:15.6933333+00:00
Hin-V 14,520 Reputation points Microsoft External Staff Moderator
1 answer

I have no current email and I an't send email.

I cannot send or receive emails. on my Mac (2002) I have Outlook. I have 365. I Where is my email--past and present?

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-05-02T02:03:17.92+00:00
Gary and Jo Williams 0 Reputation points
commented 2026-05-06T09:40:38.02+00:00
Vergil-V 12,955 Reputation points Microsoft External Staff Moderator
1 answer

Sorry, we're having trouble verifying your account. Please try again.

Error Code: 399287 Request Id: [Moderator note: personal info removed] Correlation Id: [Moderator note: personal info removed] Timestamp: 2026-05-05T13:49:24Z

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-05-05T13:53:02.5566667+00:00
Urmas Talvik 0 Reputation points
answered 2026-05-05T14:33:55.2066667+00:00
Michelle-N 16,035 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Signature Formatting issues in MacOS

This never used to happen but since the last update, it looks like signature line spacing isn't being kept between the editor and the message reply or new email. It shows correctly when using Outlook on the web. Image from Signature Editing Window…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-04-29T08:49:21.24+00:00
Sam 20 Reputation points
accepted 2026-04-30T16:18:35.9066667+00:00
Sam 20 Reputation points
2 answers One of the answers was accepted by the question author.

Outlook for Mac Autocorrect Issue

I downloaded a new build of Office 365 to try the latest version of Copilot; after installing, I no longer have use of the hundreds of keyboard shortcuts I rely on in Outlook. They're present and function just fine in Word, Excel, and PowerPoint, just…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-04-29T19:23:44.0033333+00:00
TBrown 20 Reputation points
accepted 2026-04-30T14:01:42.9866667+00:00
TBrown 20 Reputation points
1 answer

Is there a way to turn off the "New Editor" on Outlook for mac?

My outlook for mac (16.109) has a new editor for writing emails. This editor makes outlook unusable when writing non-English emails. I have to effectively write emails in Word now before pasting them in outlook. The main issue is that language detection…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-04-13T12:54:53.35+00:00
Bart Mesuere 0 Reputation points
edited an answer 2026-04-30T08:22:32.5866667+00:00
Jayden-P 21,315 Reputation points Microsoft External Staff Moderator