3,601 questions
3,601 questions with Surface | Surface Pro | Display and screen tags
2 answers
Need help with my Surface Pro 11th edition damage screen
I would like to check if my device is still under warranty and whether the screen issue can be covered. If it's not covered, could you please provide the official repair/ replacement options and estimated cost for replacing the screen? I would also like…
Surface | Surface Pro | Display and screen
asked 2026-08-07T04:44:31.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 48%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Michelle Trieu
0
Reputation points
answered 2026-08-08T04:48:11.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
31,831
Reputation points MVP
Volunteer Moderator
2 answers
HDR mode on surface pro 13 12th edition is just a white screen
Hi As the title says toggling hdr on on surface pro 13 12th edition randomly made hdr mode just white. Before that hdr worked (screen wasnt white)but when turned on didnt work in any of the apps example edge or lightroom. Exept auto hdr. Problem started…
Surface | Surface Pro | Display and screen
3,601 questions
asked 2026-08-07T21:16:38.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 41%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
Kalle Toiviainen
0
Reputation points
answered 2026-08-07T22:47:30.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 84%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Alexandr S
105.6K
Reputation points
Independent Advisor
2 answers
PC Middle touch not working
The Microsoft Surface pro 11th business Edition2085 PC Middle touch not working How to contact to Microsoft Surface pro
Surface | Surface Pro | Display and screen
3,601 questions
asked 2026-08-05T11:02:40.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 30%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mayank Shrivastava
0
Reputation points
answered 2026-08-07T08:15:03.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Lychee-Ng
25,605
Reputation points Microsoft External Staff
Moderator
1 answer
Surface Pro 11 Snapdragon doesn't display on my Promethean board using Promethean Screen Share app, but my Surface Pro 8 Intel can
Surface Pro 11 Snapdragon doesn't display on my Promethean board using Promethean Screen Share app, but my Surface Pro 8 Intel can
Surface | Surface Pro | Display and screen
3,601 questions
asked 2026-08-05T14:00:34.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 0%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jonathan Flint
0
Reputation points
commented 2026-08-07T07:37:33.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
17,185
Reputation points Microsoft External Staff
Moderator
1 answer
The back screens are broken.
Geek saiBack screens are broken. After see lock page, the screens come up white. Geek squad could not repair. Said if I send to Microsoft it will be gone at least a month. I now use my surface pro for churc business. I was told if you replace this…
Surface | Surface Pro | Display and screen
3,601 questions
asked 2026-08-06T19:06:39.5166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 91%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Jane Wilcox
0
Reputation points
answered 2026-08-07T01:01:40.51+00:00
S.Sengupta
31,831
Reputation points MVP
Volunteer Moderator
2 answers
How do I return my surface pro?
It is broken. Back screens are not working per Geek Squad. I want to exchange with a new surface pro or return it
Surface | Surface Pro | Display and screen
3,601 questions
asked 2026-08-06T19:10:33.3833333+00:00
Jane Wilcox
0
Reputation points
answered 2026-08-07T00:53:21.56+00:00
S.Sengupta
31,831
Reputation points MVP
Volunteer Moderator
1 answer
Microsoft USB-C Travel Hub HDMI not working
Microsoft USB-C Travel Hub that appears to have suffered a hardware failure. I've spent considerable time troubleshooting it and have isolated the problem to the hub itself. The hub is being used with a Surface Pro for Business (2025 edition) running…
Surface | Surface Pro | Display and screen
3,601 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 24%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMU%3C/text%3E%3C/svg%3E)
2 answers
My Surface tablet is locked.
I have a Microsoft Surface Pro 4 (12.3"). I don't know what I did, but the screen is black with the text "SURFACE" and a red rectangle with an open padlock icon at the top. What can I do to get out of this state?
Surface | Surface Pro | Display and screen
3,601 questions
asked 2026-08-05T15:45:55.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 54%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFC%3C/text%3E%3C/svg%3E)
Fernando Cáceres
5
Reputation points
answered 2026-08-06T00:30:39.9866667+00:00
S.Sengupta
31,831
Reputation points MVP
Volunteer Moderator
0 answers
Bagaimana cara memperbaiki HP yang bergaris
Tolong bantu an nya jika ada yang mengerti soal mesin hp [Moved from Surface | Surface Pro | Display and screen]
Surface | Surface Pro | Display and screen
3,601 questions
asked 2026-08-03T13:39:06.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 16%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIP%3C/text%3E%3C/svg%3E)
Ilham Prayogo
0
Reputation points
edited the question 2026-08-04T14:03:51.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
7,850
Reputation points Microsoft External Staff
Moderator
1 answer
i want to know official app for temperature monitoring with snapdragon x elite 2 processor
i want to know the temperature of the surface device continously in the tray so that i can avoid any issues with battery bulging.
Surface | Surface Pro | Display and screen
3,601 questions
asked 2026-08-03T01:56:27.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 3%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
sunku anand
0
Reputation points
answered 2026-08-03T11:39:29.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
20,615
Reputation points Microsoft External Staff
Moderator
0 answers
Surface Pro Distorted
Why does my Surface Pro do this on vacation? When I'm at home no problem. Only happens in Tennessee!
Surface | Surface Pro | Display and screen
3,601 questions
asked 2026-07-31T16:42:13.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 17%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBL%3C/text%3E%3C/svg%3E)
bobby lane
0
Reputation points
edited a comment 2026-08-01T00:06:07.0633333+00:00
S.Sengupta
31,831
Reputation points MVP
Volunteer Moderator
3 answers
Clean install etc cannot fix black screen with cursor
Hello, I have a Surface Pro 7 Plus with Windows 11. In the past few months, I’ve been struggling with a recurring black screen with cursor after booting into the login screen. Initially (3–4 months ago), I fixed it once by uninstalling a quality update.…
Surface | Surface Pro | Display and screen
3,601 questions
asked 2025-09-30T07:40:50.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 74%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Albert Bakara
10
Reputation points
commented 2026-07-29T12:24:28.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 47%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
Tim
0
Reputation points
2 answers
How to fix screen jumping and screen flickering on Surface Pro 4?
The screen on my Surface Pro 4 jumps and flickers constantly. How can I fix this, please??
Surface | Surface Pro | Display and screen
3,601 questions
asked 2026-04-18T21:03:04.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 16%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVO%3C/text%3E%3C/svg%3E)
Vicky Olson
0
Reputation points
commented 2026-07-26T15:01:04.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 51%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Atul Kesarkodi
0
Reputation points
2 answers
Connection issues between 5k2k screen -> Dock 2 -> new Surface
Hi! I bought recently a new Surface Pro 11 (Snapdragon). I have an old surface (3yo) connected to a Surface Dock 2 and a 40-inch 5120×2160 monitor at 60 Hz. Everything works well. When I switch the old Surface for the new one using the docking station,…
Surface | Surface Pro | Display and screen
3,601 questions
asked 2026-07-22T16:15:30.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 59%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Agathe B
0
Reputation points
answered 2026-07-23T00:22:00.45+00:00
S.Sengupta
31,831
Reputation points MVP
Volunteer Moderator
2 answers
Surface pro 2018 and Surface Studio 2025 (power and battery display and screen)
Hi there, I own two Surface laptops: one is a Surface Pro running Windows 10 from 2018, which has been performing exceptionally well, and the other is a new Surface Studio Pro that operates on Windows 11, purchased in 2025. I've noticed a concerning…
Surface | Surface Pro | Display and screen
3,601 questions
asked 2026-07-21T17:36:46.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 78%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEA%3C/text%3E%3C/svg%3E)
Eon Alexis Agasang
0
Reputation points
answered 2026-07-22T00:40:17.7066667+00:00
S.Sengupta
31,831
Reputation points MVP
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
Pen presents a star character when the tip gets close to the writing surface.
Is there a way to get rid of star that shows up on my Surface when I try to write on it with the pen? It's annoying and I don't understand why it shows up. It gets in the way.
Surface | Surface Pro | Display and screen
3,601 questions
asked 2026-07-17T00:11:07.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 77%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Jeanie Geist
20
Reputation points
commented 2026-07-19T01:21:27.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 15%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Phongphat Srikote
0
Reputation points
1 answer
How to fix issue with custom accent colour?
My Surface pro updated to Windows 11 a few days ago and there appears to be an issue with the custom accent colours in settings; when i select the colour I want, and press done, the colour I've selected dulls down quite a bit. (for example, I selected…
Surface | Surface Pro | Display and screen
3,601 questions
asked 2025-07-24T23:58:08.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 81%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Juliet Schroeder
0
Reputation points
commented 2026-07-14T07:27:41.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 93%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Regina
0
Reputation points
2 answers
Surface Pro 10 for Business: Does it support 1920 × 1280 resolution?
Hi, I have a technical question about the built-in display on the Surface Pro 10 for Business. I understand that the native resolution of the device is 2880 × 1920 with a 3:2 aspect ratio. However, I would like to know whether 1920 × 1280 is available…
Surface | Surface Pro | Display and screen
3,601 questions
asked 2026-07-01T23:56:44.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 3%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETK%3C/text%3E%3C/svg%3E)
Taeil Kim
0
Reputation points
answered 2026-07-02T01:12:48.83+00:00
S.Sengupta
31,831
Reputation points MVP
Volunteer Moderator
1 answer
Surface Pro 9 TB4 port Video Capability
I've found comments that the Surface Pro 9 (Intel) can and cannot support 4K120 video. The Microsoft support docs I've seen are unclear. Is there a definitive doc that states whether 4K120 refresh rate is supported for a single monitor?
Surface | Surface Pro | Display and screen
3,601 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 70%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
1 answer
How to lower fps across surface everything on surface pro 3
I recently got a surface pro and use it for work and easy to run games. I'm not great with technology but I've tried multiple ways to change the fps, but every option is greyed our or stuck at 60hz. I've tried toggling better battery usage but my…
Surface | Surface Pro | Display and screen
3,601 questions
asked 2026-06-24T17:38:19.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 6%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
Luke McCluskey
0
Reputation points
answered 2026-06-24T23:57:48.3933333+00:00
S.Sengupta
31,831
Reputation points MVP
Volunteer Moderator