3,575 questions
3,575 questions with Surface | Surface Pro | Display and screen tags
2 answers
Surface Pro 9 Screen Replacement
My Microsoft Surface Pro 9 screen was broken, and I'd like to check if you have a replacement, how long it will take to fix it and how much it will cost.
Surface | Surface Pro | Display and screen
asked 2026-05-14T04:19:55.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 37%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFY%3C/text%3E%3C/svg%3E)
Favaz Yakhya
0
Reputation points
answered 2026-05-14T05:22:21.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
30,606
Reputation points MVP
Volunteer Moderator
2 answers
keyboard issues
please help me currently I can only use my screen keyboard keyboard
Surface | Surface Pro | Display and screen
3,575 questions
asked 2026-05-09T15:11:31.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 16%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jose Salinas
0
Reputation points
answered 2026-05-10T00:54:45.2633333+00:00
S.Sengupta
30,606
Reputation points MVP
Volunteer Moderator
2 answers
Graphics card lock up on Surface Pro 8: following error - Faulting module name: KERNELBASE.dll, version: 10.0.26100.8328, time stamp: [Moderator Note: Personal Info Removed]
I am getting this error on my Surface Pro 8 - Application crashing. Faulting application name: IntelGraphicsSoftware.Service.exe, version: 26.8.2209.3, time stamp: 0x69760000 Faulting module name: KERNELBASE.dll, version: 10.0.26100.8328, time stamp:…
Surface | Surface Pro | Display and screen
3,575 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 35%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
2 answers
Surface Pro 12 - Second, hidden taskbar, large taskbar icons after 2nd monitor disconnected
My Surface Pro 12 worked fine except I was unable to make the taskbar STOP hiding, until I hooked up a second monitor for one project. Hooked up via a docking hub/HDMI. Everything worked as expected. Until I unhooked it. Then the small icons on my…
Surface | Surface Pro | Display and screen
3,575 questions
asked 2026-05-04T00:13:47.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 69%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Steve Bean
0
Reputation points
commented 2026-05-06T14:05:32.3733333+00:00
Steve Bean
0
Reputation points
2 answers
how to fix the lines on the screen
on my Microsoft surface pro 11 there is lines on the screen when I start it
Surface | Surface Pro | Display and screen
3,575 questions
asked 2026-04-26T20:01:32.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 61%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYB%3C/text%3E%3C/svg%3E)
Yousaf Bajwa
0
Reputation points
answered 2026-04-27T01:39:16.82+00:00
S.Sengupta
30,606
Reputation points MVP
Volunteer Moderator
3 answers
My laptop has a glitchy blue tinge
I have the laptop surface edge 7 and the screen has displayed like this before and has simply stopped by turning it off and on again but that doesn’t work this time I have tried updating it restarting it ect and nothing works what can I do?
Surface | Surface Pro | Display and screen
3,575 questions
asked 2026-03-24T16:00:51.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 53%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Sophie Cooper
0
Reputation points
answered 2026-04-24T00:52:07.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 68%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
ccc
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Mein Surface ist laut Robo-Tool außerhalb der Gewährleistung
Hallo zusammen, Wir haben das Surface mit der Seriennummer: [Moderatorhinweis: Personenbezogene Daten entfernt] über unseren Onlineshop am 15.09.2025 verkauft. Laut dem Robo-Tool ist dieses außerhalb der Gewährleistung. Welche Möglichkeiten haben wir in…
Surface | Surface Pro | Display and screen
3,575 questions
asked 2026-04-20T10:53:57.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 33%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
MediaMarkt Saturn
20
Reputation points
accepted 2026-04-22T07:57:53.2533333+00:00
MediaMarkt Saturn
20
Reputation points
2 answers
How to fix screen jumping and screen flickering on Surface Pro 4?
The screen on my Surface Pro 4 jumps and flickers constantly. How can I fix this, please??
Surface | Surface Pro | Display and screen
3,575 questions
asked 2026-04-18T21:03:04.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 16%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVO%3C/text%3E%3C/svg%3E)
Vicky Olson
0
Reputation points
answered 2026-04-19T00:16:11.1366667+00:00
S.Sengupta
30,606
Reputation points MVP
Volunteer Moderator
2 answers
How to Fix Hazzy and Blurry Videos and Teams Video on Surface Pro
All videos and also the video on MS Teams (my computer only, not the other participants) is Hazy and Blurry and colours are distorted (ex. greens are red). I have an old Surface Pro Laptop (DESKTOP-KMDOJ15) still running on Windows 10 Pro Ver 22H2. 8GB…
Surface | Surface Pro | Display and screen
3,575 questions
asked 2026-02-13T04:11:25.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 64%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Robert Galachiuk
0
Reputation points
commented 2026-04-03T12:45:07.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 15%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Joseph Francis
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Microsoft service center in Dammam / Khobar
Where is location of Microsoft service center in Dammam / Khobar
Surface | Surface Pro | Display and screen
3,575 questions
asked 2026-04-02T13:00:59.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 9%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Andriy Kadyrov
20
Reputation points
accepted 2026-04-02T13:01:54.9433333+00:00
Andriy Kadyrov
20
Reputation points
3 answers
One of the answers was accepted by the question author.
screen repair MICROSOFT, SURF PRO 7 I7 16G 512GB
hello, how much does it cost to install a new screen for a MICROSOFT, SURF PRO 7 I7 16G 512GB. The screen was broken due to an accident involving a rear-end collision on the motorway. This is for the other party's insurance.
Surface | Surface Pro | Display and screen
3,575 questions
asked 2026-03-27T14:58:29.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 45%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
Davy - Duo D Concept
20
Reputation points
accepted 2026-03-28T09:30:13.7066667+00:00
Davy - Duo D Concept
20
Reputation points
2 answers
surface arc touch not connect surface pro 11
你好，鼠标电池刚换过，电脑未连接其他鼠标，仅有一个pen连接。现在电脑无法搜索到鼠标，长按过鼠标蓝牙键至蓝灯闪烁也搜索不到。
Surface | Surface Pro | Display and screen
3,575 questions
asked 2026-03-26T06:08:12.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 60%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVF%3C/text%3E%3C/svg%3E)
Vincy Feng
0
Reputation points
answered 2026-03-26T14:39:15.97+00:00
S.Sengupta
30,606
Reputation points MVP
Volunteer Moderator
2 answers
My touch screen and keyboard are not working for surface pro x
I have Microsoft surface pro x. I had problem with the touch screen so I disabled it and continued to use the mouse. The mouse is now disconnected and my external keyboard suddenly is not working on the device. What should I do
Surface | Surface Pro | Display and screen
3,575 questions
asked 2026-03-23T14:54:45.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 96%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
nawra
0
Reputation points
answered 2026-03-25T02:15:03.4+00:00
S.Sengupta
30,606
Reputation points MVP
Volunteer Moderator
1 answer
How to fix a Surface Pen not working on Surface Pro 10
Dear Microsoft Support Team, I am writing to report an issue with my Surface Pen on a Surface Pro 10. Although the pen appears to be connected, the screen does not respond to touch input from the pen tip. Issue Details: Touch Input: No response when…
Surface | Surface Pro | Display and screen
3,575 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 78%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
MICROSOFT SURFACE PRO 12 KEEPS SHATTERING TICKET WITHOUT RECOVER AFTER BOUGHT, IS IT SAFE TO RETURN TO CIRCUIT CITY?
MICROSOFT FIRST hello, THEY DESTROYED MICROSOFT SURFACE 2026 LAPTOP 10 000 DOLARS VS 130KM/H CRACK SPEED BECAUSE BUT HAS A NEW CRACKED AND FULL DESTROYED GEN SLEDGEHAMMER, THIS LAPTOP THERES NO WAY TO RETURN DUE TO CRASH TEST 300KM/H LIKE TESLA? F_CK!…
Surface | Surface Pro | Display and screen
3,575 questions
asked 2026-03-16T04:10:35.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 45%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Adrián Antonio
0
Reputation points
answered 2026-03-16T04:17:17.7633333+00:00
Adrián Antonio
0
Reputation points
2 answers
Surface Pro 2 years old, backlight on monitor gone
My computer was looked at by Best Buy - I bought direct from Microsoft. The computer functions fine with an external monitor. How do I go about getting a cost to fix or replace the monitor? WHo do I call ?
Surface | Surface Pro | Display and screen
3,575 questions
asked 2026-03-12T14:20:54.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 32%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Dan Riepert
0
Reputation points
answered 2026-03-13T00:39:30.06+00:00
S.Sengupta
30,606
Reputation points MVP
Volunteer Moderator
2 answers
Cant connect to LG QNED TV by Miracast with my Surface Pro 11g
I am unable to connect my Surface Pro 11 to an LG QNED TV using Miracast (Win + K). The TV is detected correctly in Windows, and when I try to connect, the TV shows a message that my device is requesting screen sharing. However, the connection does not…
Surface | Surface Pro | Display and screen
3,575 questions
asked 2026-03-10T17:01:11.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 73%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jan Horecký
0
Reputation points
edited an answer 2026-03-12T09:08:39.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Lychee-Ng
19,540
Reputation points Microsoft External Staff
Moderator
3 answers
surface dock 2
J'ai reçu mon dock 2 surface et je voudrais brancher correctement ma surface pro 7 sur des écrans déportés REAMGEE S5, si vous pouvais me dire comment faire pour afficher sur les 3 écrans. D'avance merci
Surface | Surface Pro | Display and screen
3,575 questions
asked 2026-03-03T16:44:19.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 23%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
delphine gourgues
20
Reputation points
edited an answer 2026-03-12T07:57:10.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
15,385
Reputation points Microsoft External Staff
Moderator
3 answers
Surface Pro Tablet Mode
My surface pro won't switch out of tablet mode when I attach a Bluetooth keyboard. Reading this support link it…
Surface | Surface Pro | Display and screen
3,575 questions
asked 2026-03-01T17:55:35.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 55.00000000000001%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Phil Martin
0
Reputation points
answered 2026-03-11T09:31:48.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 15%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alex-L
6,290
Reputation points Microsoft External Staff
Moderator
2 answers
Surface Pro 11 stuck on lock screen
My surface pro did a reset yesterday and now it is stuck on the lock screen, the keyboard buttons don’t do anything and the touch screen isn’t working.
Surface | Surface Pro | Display and screen
3,575 questions
asked 2026-03-05T16:09:05.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 16%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Johnelle G
10
Reputation points
commented 2026-03-11T08:25:54.2266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
11,050
Reputation points Microsoft External Staff
Moderator