473,249 questions with Microsoft 365 and Office-related tags

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3 answers

OneDrive login error "503 Service Unavailable"

I am unable to login to my work OneDrive today. The error code is "503 Service Unavailable." I have been able to get into my personal OneDrive a couple of times this morning, but not at all on this one. How can this be resolved?

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-05-12T16:20:25.7766667+00:00
Grace Church 5 Reputation points
commented 2026-05-15T22:48:20.9633333+00:00
Ruby-N 11,245 Reputation points Microsoft External Staff Moderator
3 answers

My input device (microphone) is not appearing in options in my lenovo commputer? It worked before

My input device (microphone) is not appearing in options in my lenovo computer? It worked before. What can I do to restore the microphone? I use wispr app and other meeting note takers like fathom

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-05-15T22:03:28.8033333+00:00
Emma Davis 0 Reputation points
edited an answer 2026-05-15T22:44:23.7566667+00:00
Estrella721 37,635 Reputation points Independent Advisor
0 answers

Tenant has been de-authenticated unable to access any services

When any user attempts to log into our 365 services we receive the error AADSTS5000224 stating our tenant has been deauthenticated, and is no longer available. None of the global admin accounts are able to log in either, and we can't log into those…

Microsoft 365 and Office | Other
asked 2026-05-15T22:43:28.45+00:00
Devon Underwood 0 Reputation points
answered 2026-05-15T22:43:40.4266667+00:00
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2 answers

Power Query Refresh Fails with SharePoint 500 Internal Server Error

Hi everyone, I am facing the below error while trying to refresh a Power Query in Microsoft Excel: [DataSource.Error] SharePoint: Request failed: The remote server returned an error: (500) Internal Server Error. (An error occurred while processing this…

Microsoft 365 and Office | SharePoint Server | For business
asked 2026-05-14T17:45:25.99+00:00
harish1199 0 Reputation points
commented 2026-05-15T22:38:25.18+00:00
Hin-V 14,520 Reputation points Microsoft External Staff Moderator
1 answer

Sharepoint site - external/guest users cannot share with other external users

We are attempting to develop SharePoint Communication sites with the intent that guest users whom we share the site with be able to share with other external users, whether they're part of our Azure tenant already or not. We've reviewed documentation…

Microsoft 365 and Office | SharePoint | For business | Other
asked 2026-05-15T20:58:41.44+00:00
Matt 5 Reputation points
edited an answer 2026-05-15T22:37:50.2066667+00:00
Ian-Ng 12,850 Reputation points Microsoft External Staff Moderator
3 answers

Teams notifications when posting news on SharePoint

Hello community, Since the end of march many users in our organization receive a notification in Teams as soon as I publish news on our 'Intranet-homepage'. The notification looks like the image below, the title was 'Test'. Also my name gets published.…

Microsoft 365 and Office | Microsoft Viva | Viva Connections
asked 2026-05-12T14:29:23.19+00:00
Tom Neijenhuijzen 0 Reputation points
commented 2026-05-15T22:36:10.7933333+00:00
Hin-V 14,520 Reputation points Microsoft External Staff Moderator
1 answer

Project Std 2021 - Installation cannot be activated. Activated up to the limit of your Multiple Activation Key

Hello, Please provide guidance on Project Standard 2021 since I have a valid key but the scenario was as follows: Previously the Project Standard 2021 was already installed on another computer. I have installed Project Standard 2021 on a new computer…

Microsoft 365 and Office | Project | For business | Windows
asked 2026-05-15T22:33:51.6766667+00:00
Ever Rojano 0 Reputation points
answered 2026-05-15T22:34:04.74+00:00
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2 answers

How to cancel MS365 without email or phone access

I have a MS365 subscription to cancel, but no longer have the email or

Microsoft 365 and Office | Other
asked 2026-05-15T21:51:06.2166667+00:00
Tetin 0 Reputation points
answered 2026-05-15T22:29:39.42+00:00
Darhyl Amizola 41,160 Reputation points Independent Advisor
2 answers

365 ribbon became too big after a restart

HI have moniters with the windows display setting to 125%. All my Office 365 applications are looking good. with recent bugfixed pushed by our IT, after a restart, all the Office 365 applications ribbon is completley magnified. I want to keep my Windows…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-05-15T22:16:36.88+00:00
Prasad Choppa (Nokia) 0 Reputation points
answered 2026-05-15T22:26:15.86+00:00
Charles Kenyon 167.1K Reputation points Volunteer Moderator
1 answer

I have an orphaned Microsoft tenant that is still billing

This is a billing escalation. I have an orphaned Microsoft tenant that is still billing. I cannot access the tenant, and charges exceed $7,000. I need Billing Operations to disable recurring billing

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-05-13T01:47:21.1033333+00:00
Hal Kurz 0 Reputation points
commented 2026-05-15T22:15:39.1433333+00:00
Hal Kurz 0 Reputation points
2 answers

Can't activate Word

I have purchased a subscription, downloaded and installed the Office 365 apps I need. However, Word still will not allow me to edit a document. It still says i must "activate" Word, which leads me back to the buy subscriptions page.

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-15T19:50:58.3366667+00:00
Gail Hewlett 0 Reputation points
answered 2026-05-15T22:12:03.0433333+00:00
paulr0511 44,700 Reputation points Independent Advisor
2 answers

Planner Premium

Hi I have Premium Planner, but I don't seem to be able to copy or duplicate a plan which makes it a little frustrating if you have repeating projects? Is there a reason why this functionality has been removed? [Moderator note: Personally Identifiable…

Microsoft 365 and Office | Project | For business | Windows
asked 2026-05-13T16:18:51.26+00:00
Jardine, Anna 0 Reputation points
commented 2026-05-15T21:53:08.9166667+00:00
Jay Tr 12,095 Reputation points Microsoft External Staff Moderator
2 answers

Word footer layout breaks when viewing in Sharepoint

I created a document template with various font styles, a header, and a footer on my (Mac) desktop, uploaded it to SharePoint, and the footer layout breaks when viewed online. Specifically, I have a logo in the bottom-left corner that appears behind the…

Microsoft 365 and Office | Word | For business | Other
asked 2026-05-15T20:16:47.83+00:00
Taylor 0 Reputation points
answered 2026-05-15T21:49:47.38+00:00
John Korchok 231.9K Reputation points Volunteer Moderator
2 answers One of the answers was accepted by the question author.

How to add end of day reports for an existing Power Automated Form

Hi - I currently have a Microsoft Form connected to Power Automate. Whenever a new form submission is received, the response is automatically posted into a Teams Channel. We also have an Excel spreadsheet that records all form submissions. I'm looking…

Microsoft 365 and Office | Microsoft Forms | For business
asked 2026-05-15T21:04:44.3466667+00:00
Escamilla, Cecilia 0 Reputation points
accepted 2026-05-15T21:48:06.7533333+00:00
Escamilla, Cecilia 0 Reputation points
2 answers

MS Word Outline Formatting Issue

I am working in a Word Document on a Multilevel list to outline an administrative procedure. The Roman Numeral I, will not display. I have tried to turn on off tracking, I have turned on autoformat, and checked all the initial boxes that were turned off…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-05-15T15:04:05.74+00:00
Tynika Strayhorn 0 Reputation points
commented 2026-05-15T21:47:55.5166667+00:00
Charles Kenyon 167.1K Reputation points Volunteer Moderator
2 answers

My University account just expired and I have just subscribed My Id for the University account wont let me in.

I have MS 365 programmes downloaded from my previous account from my University. This has just expired I want to be able to access the programmes When I. tried to install the University access gate appeared. Help

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-15T21:10:06.0133333+00:00
John Ferguson 0 Reputation points
answered 2026-05-15T21:44:03.8666667+00:00
EmilyS726 230.5K Reputation points Independent Advisor
0 answers

How do I get and Install Powershell 7

Please Help - When switching on my pc i get the Powershell install black interface on my computer I have tried installing powershell 7 - but have not had any luck i have even uninstalled and re-install and I am still getting command box Thank YOu Les…

Microsoft 365 and Office | Development | Other
asked 2026-05-15T21:43:22.1433333+00:00
Wee Les Harley 0 Reputation points
2 answers

How to cancel the purchase of a license

I mistakenly purchased 25 Office 365 E5 licenses. Now it's asking me to pay, but I don't want it to debit this amount from my card. How do I delete the license in Billing and Payment in the Microsoft 365 admin center? How can I request support to resolve…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-05-15T19:11:06.4766667+00:00
Nurlain Bava 0 Reputation points
edited an answer 2026-05-15T21:20:55.9366667+00:00
Lia V 6,445 Reputation points Microsoft External Staff Moderator
2 answers

Just purchased Microsoft 365 and can't access account

I purchased Microsoft 365 for a new business just started. As I was in the process of setting up email with it, the software shut down. Now, I can't even log in to the just-purchased software. It says it doesn't recognize my email, my phone, nor my user…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-05-15T20:34:17.0466667+00:00
Kerri Meyer 0 Reputation points
answered 2026-05-15T21:15:51.4166667+00:00
Alexis-NG 15,860 Reputation points Microsoft External Staff Moderator
1 answer

I have been on hold with a callback for over an hour

I am fed up. I have been on hold with a callback from MS for almost an hour/15. What am I supposed to do, sit here all night? I see no other # to call, I don't see another way to get support and I have to hang up soon. This is absolutely ridiculous. My…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-05-15T21:12:14.57+00:00
Lisa Yarbrough 0 Reputation points
answered 2026-05-15T21:12:32.6733333+00:00
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