Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
486,658 questions with Microsoft 365 and Office-related tags
I want to learn fabric with my personal account
Hi How can I learn Fabric with my personal email? I am getting unsupported user. I dont have school or company emails Thanks J
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Equations copied from ChatGPT suddenly disappear when pasted into OneNote for Mac
Until yesterday, I could select an entire ChatGPT response containing normal text and mathematical equations, copy it, and paste it directly into OneNote for Mac. The equations would paste properly with fractions, subscripts, etc. This suddenly stopped…
Microsoft 365 and Office | OneNote | Other | MacOS
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
RENEW SUBSCRIPTION
HELLO. I HAVE UPDATED PAYMENT METHOD. I AM TRYING TO RENEW SUBSCRIPTION IN INDIAN RUPEES (NOT KUWAITI DINARS) FOR WHICH NO OPTIONS ARE VISIBLE ON MY ACCOUNT. NEED SUPPORT PLEASE. THANKS. LAKSHMAN
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Accidently deleted business account from microsoft authenticator app
I accidently deleted business account from microsoft authenticator app. Now when I sign in its sending code to app. Can anyone help me on this. Thanks
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Tenant recovery / administrative takeover — I own the domain but have no admin access
[Moderator note: Personally Identifiable Information removed]
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Microsoft Designer only loads Photo Editor — multi‑page tools missing across all templates
Microsoft Designer only loads Photo Editor — multi‑page tools missing across all templates Hi, I’m experiencing a persistent issue where Microsoft Designer never loads the multi‑page editor, no matter which template I choose. Designer always opens the…
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
Urgent: I tried to clear space on my phone uploaded them to onedrive over 100 photos. The phone synced it deleted photos from the cloud
I needed to free space on my phone. Thinking this was a safe way to preserve my photos and videos, I uploaded them to the cloud. I guess since the photos and videos are no longer on my phone, they were deleted from the cloud. They are not in the…
Microsoft 365 and Office | OneDrive | For home | Android
A Microsoft file hosting and synchronization service.
no longer have access to MS Authenticator app. I got a new phone and the app does not work on my new phone
Dear Microsoft Support Team, Issue: When signing in, the system requires the Authenticator app, but I no longer have it. The recovery form does not work because two-step verification has been disabled. The alternative email only works for password…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
FRAUD Concern
Speak to a live person about fraud concern over the phone NOW
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Outlook replies & forward tracking
I would like to see if an email has been replied and forward. I would like to be able to then call up that reply or forward message easily
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Publisher software
The opening sentence in your email notifying us of the withdrawal of Publisher states that Microsoft is working to improve its products. How can removing a product that I have pay for improve anything? I use it weekly. It works well for me. I have years…
Microsoft 365 and Office | Publisher | Other
A desktop publishing application from Microsoft that focuses on page layout and graphic design.
Sole Global Admin locked out due to lost MFA device
Hi Microsoft Support / Community, I am the sole Global Administrator for my business tenant, and I am currently completely locked out of my account. Issue: I lost access to the device containing my Microsoft Authenticator app. Current Status: I know my…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I can't login to Microsoft Business account due to no MFA
I can't login to Microsoft Business account due to no MFA Everytime when I login with the correct password, the site keep asking me for the MFA code but I don't have it on my phone. I am the only user for this business account and no internal IT help…
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
How Can I Recover Data From a Corrupted SharePoint Server Database?
I’m dealing with an issue on an on-premises SharePoint Server where one of our content databases appears to be corrupted. Some SharePoint sites and document libraries are no longer accessible, while other parts of the farm are working normally. We have…
Microsoft 365 and Office | SharePoint Server | For business
A family of Microsoft on-premises document management and storage systems.
Office 2024 for Mac
Just bought a new Imac, had Office 2024 installed but its not working, tells me to activate, I put the key in then nothing works and it tells me I've already installed it - but nothing works other than outlook and I keep getting prompted to Office 365…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Excel won't save files as of three days ago after I restarted my computer.
I purchased a lifetime Microsoft Office in 2022 with my new Macbook Air and after I restarted my computer three days ago it will no longer save files and stated I need to buy Windows 365.
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Cannot activate Office 2024 on new Dell PC
I bought a new Dell PC in January 2026, with Office 2024 Home, but did not set up the PC until August. The Dell link to Microsoft shows only Office 2019, bought in 2018. Dell say Office 2024 is not shown because it is more than 180 days since it was…
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
can't replace default payment
My Microsoft 365 Personal subscription has a past-due balance of NT$309. The subscription is still tied to Visa ending 7348, but I want to pay with my valid Visa ending 2992. Visa 2992 is already saved in my Microsoft account, but the “Pay now” screen…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Lack of access to Word Files - pre late July 2026
As your records will no doubt show my previous subscription to Micro Soft Word expired late last month. I had not extended the subscription, because I intended to replace the aging iMAC I was using. On 31 July 2026 I bought a new iMac and - in the same…
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
Remove old Microsoft 365 tenant and release neparaiz.com domain
Hello Microsoft Support, I am the owner of the domain neparaiz.com. Previously, I created a Microsoft 365 tenant with: Tenant: Neparaiz.onmicrosoft.com Admin account: [Moderator note: Personally Identifiable Information removed] I no longer use…
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.