473,257 questions with Microsoft 365 and Office-related tags

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Used wrong email when downloading license for Microsoft 365 Personal

Purchased Microsoft 365 - Personal from Best Buy when I purchased new laptop. When setting up Microsoft 365 I put in the wrong email ******@outlook.com)….instead should be ******@gmail.com…how can I fix this?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-05-16T00:48:27.69+00:00
LISDSO - BONNIE LEECH 0 Reputation points
answered 2026-05-16T00:48:41.68+00:00
Q&A Assist
4 answers

How to Fix Autoformatting issue

Basically I've created a digital daily checklist in word just using basic bullet formating, but the problem I am having is one I want to change the symbol of on line to denote completion of a task in the document it changes the whole document or works as…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-05-15T12:41:25.68+00:00
Christine Pollick 0 Reputation points
answered 2026-05-16T00:47:57.9266667+00:00
Suzanne S Barnhill 277.4K Reputation points MVP Volunteer Moderator
2 answers

Publisher Files not converting to PDF

Publisher will not allow me to save as a pdf file. "Publisher cannot save this file." I have adobe acrobat on my computer. How do I fix this problem?

Microsoft 365 and Office | Publisher | Other
asked 2026-05-14T14:50:09.6633333+00:00
Don Kimble 0 Reputation points
edited a comment 2026-05-16T00:47:12.7066667+00:00
Xavier-D 8,410 Reputation points Microsoft External Staff Moderator
2 answers

Receiving charges I don't know,what for

I'm getting a monthly charge $32.38 and $16.49 on my visa credit card. Don't know why and want them cancelled. I'm not even asking for credit just cancel,the accounts, now. Thank you Janet Hegland

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-04-16T22:14:33.46+00:00
Janet Hegland 0 Reputation points
commented 2026-05-16T00:37:56.05+00:00
Mk 0 Reputation points
2 answers

Project Std 2021 - Installation cannot be activated. Activated up to the limit of your Multiple Activation Key

Hello, Please provide guidance on Project Standard 2021 since I have a valid key but the scenario was as follows: Previously the Project Standard 2021 was already installed on another computer. I have installed Project Standard 2021 on a new computer…

Microsoft 365 and Office | Project | For business | Windows
asked 2026-05-15T22:33:51.6766667+00:00
Ever Rojano 0 Reputation points
edited an answer 2026-05-16T00:28:31.1166667+00:00
Vivian-HT 15,860 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft 365

I cant log into word or excel. its view only. I cant see my credentials. I have purchased two accounts

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-05-15T23:44:21.9833333+00:00
Charles Thomson 0 Reputation points
answered 2026-05-16T00:25:30.1933333+00:00
Estrella721 37,635 Reputation points Independent Advisor
1 answer

Reset my Microsoft 365 Developer Program profile

Please reset my Microsoft 365 Developer Program profile. I receive error 41101 when joining with tenant [Moderator note: personal info removed]…onmicrosoft.com.

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-05-16T00:06:39.6166667+00:00
Matthew Ericson 0 Reputation points
edited the question 2026-05-16T00:20:41.4433333+00:00
Michelle-N 16,035 Reputation points Microsoft External Staff Moderator
3 answers

how do I dispute a charge?

I have a charge of $140.88 on my American Express card and I am disputing it. I paid my yearly subscription to Microsoft in September and this charge is invalid. My account was compromised earlier this year and I believe it is tied to that. Who can I…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2025-12-21T16:55:04.1866667+00:00
Ellen LaNicca Albanese 5 Reputation points
commented 2026-05-16T00:19:15.1566667+00:00
Stefan Blom 340.3K Reputation points MVP Volunteer Moderator
3 answers One of the answers was accepted by the question author.

Installing Microsoft 365 Premium on macOS Ventura 13.7.8 version

I have Microsoft 365 Premium installed on my HP computer. I am trying to share and install the program on an Apple desktop (circa 2017) that has macOS Ventura 13.7.8 version for my wife. I get the message that Version 14 is required. Options?

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-05-14T20:46:08.2633333+00:00
Charlie Hale 20 Reputation points
accepted 2026-05-16T00:16:19.0933333+00:00
Charlie Hale 20 Reputation points
1 answer

cambiar color y grosor borde en formato de imagen por defecto

Necesito cambiar color y grosor borde en formato de imagen por defecto, para que siempre sea del color institucional. asume color azul y grosor 0,75 y yo quiero color naranjo y grosor 1,0

Microsoft 365 and Office | Other
asked 2026-05-13T21:07:30.07+00:00
Gustavo Adolfo Villablanca Villaseca 0 Reputation points
commented 2026-05-16T00:16:12.9366667+00:00
Xavier-D 8,410 Reputation points Microsoft External Staff Moderator
0 answers

Tenant has been de-authenticated unable to access any services

When any user attempts to log into our 365 services we receive the error AADSTS5000224 stating our tenant has been deauthenticated, and is no longer available. None of the global admin accounts are able to log in either, and we can't log into those…

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked 2026-05-15T22:43:28.45+00:00
Devon Underwood 0 Reputation points
commented 2026-05-16T00:15:47.8366667+00:00
Michelle-N 16,035 Reputation points Microsoft External Staff Moderator
2 answers

My input device (microphone) is not appearing in options in my lenovo commputer? It worked before

My input device (microphone) is not appearing in options in my lenovo computer? It worked before. What can I do to restore the microphone? I use wispr app and other meeting note takers like fathom

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-05-15T22:03:28.8033333+00:00
Emma Davis 0 Reputation points
commented 2026-05-16T00:07:46.1333333+00:00
Stefan Blom 340.3K Reputation points MVP Volunteer Moderator
1 answer

Word: How do I use multiple styles in a single line? "Character" Style Type does not work.

I was wanting to change the style in the middle of a line so I didn't have to complete a complex series of keybinds each time I needed to add this particular look to my text (which is often). So, I made a style and quickly discovered you need to set the…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-05-16T00:02:17.2033333+00:00
Ray Last Name 0 Reputation points
answered 2026-05-16T00:02:38.94+00:00
Q&A Assist
2 answers

detached alias

URGENT: Lost Hotmail account – possible orphaned alias I need help from a Microsoft moderator or escalation team. My email: ******@hotmail.com Problem: - I cannot sign into this account (it says account does not exist) - I cannot add it to any other…

Microsoft 365 and Office | Other
asked 2026-05-15T19:32:22.9966667+00:00
JACQUIE MARTIN 0 Reputation points
answered 2026-05-16T00:01:54.0133333+00:00
Brian Tillman 25,360 Reputation points Independent Advisor
4 answers

How do you get rid of the floating Copilot icon that likes to float over the lower right hand side of an Excel Spreadsheet?

I don't find any usefulness in Copilot as it has lead me astray multiple times. How do I remove the floating icon that hangs out on my spreadsheets in the lower left hand corners? It has become an intolerable annoyance.

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-05-11T18:59:48.1233333+00:00
KarlBirch-1179 5 Reputation points
commented 2026-05-16T00:00:27.4633333+00:00
KarlBirch-1179 5 Reputation points
1 answer

How to re-enable "add to dictionary" function in Word

In Microsoft Word 2024 my "add to dictionary" function is no longer available How do I reengage it

Microsoft 365 and Office | Word | Other | Windows
asked 2026-05-15T23:57:47.3+00:00
Michael VandenBerg 0 Reputation points
answered 2026-05-15T23:57:56.45+00:00
Q&A Assist
2 answers

How to remove files from local computer but not one drive

My files are still showing up on both my local computer and one drive, filling up all the space on my local disk. I have already enabled the "free up space" option. I have tried clicking "free up space" on the app settings and in my…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-04-07T01:13:02.8633333+00:00
NC 0 Reputation points
commented 2026-05-15T23:46:49.6733333+00:00
NC 0 Reputation points
2 answers

How to fix AADSTS50020 error

I get this error message when I try to open a shared notebook AADSTS50020

Microsoft 365 and Office | OneNote | For business | Windows
asked 2026-05-14T12:29:01.85+00:00
Bobby Brown 20 Reputation points
answered 2026-05-15T23:39:22.3433333+00:00
AhmadBadwai-0535 0 Reputation points
1 answer

How do I get and Install Powershell 7

Please Help - When switching on my pc i get the Powershell install black interface on my computer I have tried installing powershell 7 - but have not had any luck i have even uninstalled and re-install and I am still getting command box Thank…

Microsoft 365 and Office | Development | Other
asked 2026-05-15T21:43:22.1433333+00:00
Wee Les Harley 0 Reputation points
edited an answer 2026-05-15T23:39:16.3966667+00:00
Hin-V 14,520 Reputation points Microsoft External Staff Moderator
2 answers

why went using word for macbook (Verison 16.109) the compare is not working. No word file can be accessed. how to fits

why went using word for macbook (Verison 16.109) the compare is not working. When informed to add in the files to be compared, No word file can be accessed (all the files on my computer or grayed out). . how to fits

Microsoft 365 and Office | Word | Other | MacOS
asked 2026-05-15T18:51:44.33+00:00
Bob Moore 0 Reputation points
answered 2026-05-15T23:31:58.23+00:00
John Korchok 232K Reputation points Volunteer Moderator