Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,639 questions
0 answers
Why am I too young to update my subscription?
I attempt to update my subscription to 360 and receive a message I am too young to do so.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-08-08T13:21:54.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 84%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
James Ricks
0
Reputation points
asked 2026-08-08T13:21:54.65+00:00
James Ricks
0
Reputation points
1 answer
Phone Link, etc
Windows 11 Build 262220.9022, phone link has become unstable and closes. Over the course of 2 hours, the following occurred: Faulting application name: PhoneExperienceHost.exe, version: 1.26071.158.0, time stamp: 0x6a3e0000. Faulting module name:…
Windows for home | Windows 11 | Connect Phone and PC
1,347 questions
asked 2026-08-06T21:02:42.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 81%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGB%3C/text%3E%3C/svg%3E)
Gary Betourne
0
Reputation points
commented 2026-08-08T13:21:51.13+00:00
Gary Betourne
0
Reputation points
1 answer
the age verification does not work
it sucks it's sketchy I tried so many times it does not work help
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
23,810 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 51%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
1 answer
defender not letting me log in
defender not letting me log in. I click to log in on the defender app and it says unable to log into defender
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
669 questions
asked 2026-05-31T23:22:57.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 85%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EME%3C/text%3E%3C/svg%3E)
matthew ewing
10
Reputation points
edited a comment 2026-08-08T13:20:15.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 7.000000000000001%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGP%3C/text%3E%3C/svg%3E)
Gregory Pinchinat
0
Reputation points
1 answer
Cannot activate Office 2024 on new Dell PC
I bought a new Dell PC in January 2026, with Office 2024 Home, but did not set up the PC until August. The Dell link to Microsoft shows only Office 2019, bought in 2018. Dell say Office 2024 is not shown because it is more than 180 days since it was…
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,196 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 22%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
How do I know if a security alert is from Microsoft
******@accountprotection.microsoft.com is the email address it came from. It said an account in my name ending in @live.com had been accessed from a country I have never been in. I didn't even know I had an account ending in @live.com Howe do I resolve…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
23,810 questions
asked 2026-02-25T11:34:53.1533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 16%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENB%3C/text%3E%3C/svg%3E)
Nicholas Bowry
20
Reputation points
commented 2026-08-08T13:17:09.95+00:00
Hornblower409
11,955
Reputation points
2 answers
One Drive Deletion
Can anyone please explain to me how I can completely deactivate the free version of One Drive? I do not wish to use its storage capabilities at all, as automatically back everything up to a 5TB external drive. Thanks in adance.
Windows for home | Windows 11 | Files, folders, and storage
11,579 questions
asked 2026-08-08T12:32:51.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 21%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mark Shakeshaft
0
Reputation points
answered 2026-08-08T13:14:37.6966667+00:00
TaoLi
101.5K
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Does anyone know how to fix this why is it showing Power usage without GPU utilization
Does anyone know how to fix this??
Windows for home | Windows 10 | Settings
21,782 questions
asked 2026-08-08T12:50:56.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 70%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHR%3C/text%3E%3C/svg%3E)
Hansaka Randeepa
0
Reputation points
commented 2026-08-08T13:14:28.89+00:00
Hansaka Randeepa
0
Reputation points
3 answers
Lenovo M90q Gen1 desktops go to sleep\hibernate and cannot be woken by mouse, keyboard or power button press - needs power adaptor disocnnecting and re-connecting to bring back to life
We have some Lenovo M90q Gen1 desktops that have worked fine for last 3 years, but now many will not wake up when they go to sleep, a keyboard tap or mouse movement or holding of the power button for a few seconds will not wake the desktop up. The…
Windows for home | Windows 11 | Sleep and Power on, off
2,157 questions
asked 2026-08-06T10:59:54.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 72%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGD%3C/text%3E%3C/svg%3E)
Graham Duffy
105
Reputation points
commented 2026-08-08T13:14:01.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
19,410
Reputation points Microsoft External Staff
Moderator
2 answers
changed my primary email address
Hi, by mistake i changed my primary emal address that i used for all my official correspondence. I want it back please help its urgent
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,004 questions
asked 2026-08-08T07:48:38.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 20%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jahangir Soomro
0
Reputation points
commented 2026-08-08T13:13:49.76+00:00
Jahangir Soomro
0
Reputation points
1 answer
"AppHangB1"
Keep getting "AppHangB1" error when trying to play JJK Phantom parade. Tried everything.
Windows for home | Windows 11 | Gaming
5,220 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 73%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
18 answers
How to fix Event Viewer ID 2002, 1017 & 3007?
ID 2002 IIS-W3SVC-PerfCounters Setting up Web Service counters failed, please make sure your Web Service counters are registered correctly. ID 1017 Perflib Disabled performance counter data collection from the "ASP.NET_64_2.0.50727" service…
Windows for home | Previous Windows versions | Performance and system failures
asked 2014-06-30T16:08:31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
edited an answer 2026-08-08T13:07:48.1066667+00:00
_AW_
68,651
Reputation points
Volunteer Moderator
4 answers
Windows terminal auto open problem and other problems
I had made some changes to the startup settings in my laptop's apps—specifically disabling and then re-enabling certain items. Since then, whenever I reopen the laptop after a shutdown, Terminal and WhatsApp automatically launch on the screen.
Windows for home | Windows 11 | Settings
9,938 questions
asked 2026-08-08T12:20:05.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 22%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Aman Dubey
0
Reputation points
answered 2026-08-08T13:06:59.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
John DeV
168K
Reputation points
Independent Advisor
1 answer
Microsoft Windows Upgraded to 11, Causing a Deterioration of My Laptops Functioning and Now, After Trying To Fix It, I Am Stuck With The Blue Screen of Death
I was forcibly updated on December 28th 2025: woke up to my laptop, which should have been asleep, whirring away like the denziens of hell were nipping at its heels. Could not rollback the update: the option was greyed out, despite it not being two weeks…
Windows for home | Windows 11 | Performance and system failures
32,124 questions
asked 2026-08-08T13:04:06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 49%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBV%3C/text%3E%3C/svg%3E)
B V
0
Reputation points
answered 2026-08-08T13:04:30.3466667+00:00
AI answer
4 answers
Outlook Classic
I can't seem to migrate to Outlook Classic. I have a yahoo account and a gmail account. I wanted both to show up on Outlook Classic.
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,346 questions
asked 2026-08-06T14:26:41.2733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 50%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Rosanne Prats
0
Reputation points
edited an answer 2026-08-08T13:02:42.54+00:00
Hornblower409
11,955
Reputation points
2 answers
Policy violated: Abuse of our Platform and Services Actions taken: Your user account has been suspended due to the violation.
While using Microsoft Copilot, I started receiving emails from Microsoft Digital Safety indicating that I was in Violation of a Policy associated with the Terms of Conduct, however, I do not know what I was doing wrong and would like assistance so I'm…
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
227 questions
asked 2026-08-04T11:48:08.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 89%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Larry Nicholson
0
Reputation points
commented 2026-08-08T13:01:35.26+00:00
Carl-L
19,410
Reputation points Microsoft External Staff
Moderator
1 answer
Bios M5HKT27A
Installation of Bios M5HKT27A fails. Have tried several times.
Windows for home | Windows 11 | Install and upgrade
9,127 questions
asked 2026-08-08T11:58:36.4466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 8%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGD%3C/text%3E%3C/svg%3E)
Gunnar Dingtorp
0
Reputation points
answered 2026-08-08T13:01:12.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
SD - IA
175.8K
Reputation points
Independent Advisor
1 answer
windows 7 software
hi i need window 7 home software to repair the windows..rare windows.. customer need the data before buy new pc
Windows for home | Previous Windows versions | Recovery and backup
asked 2026-08-08T12:59:30.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 34%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBO%3C/text%3E%3C/svg%3E)
black onie
0
Reputation points
answered 2026-08-08T12:59:43.4166667+00:00
AI answer
0 answers
forgot my old acc the one with the windows 10 pro and now i cant connect to windows 11 pro
ok on this laptop i was using windows 10 pro but yesterday i changed my ssd and when i was reinstalling windows 11 i put pro bc i read that if my old one was pro i would get pro on the new one too but bc this laptop is old i dont remember my microsoft…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,528 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 27%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
1 answer
Mylti-times failed install "Windows 11 Preview Feature (26220.9022)"
10 times i download windows update of "Windows 11 Insider Preview Feature Update (26220.9022)" it downoload completed, installed and ask to restart laptop, after restart again it display try , Why this happen again and again
Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2026-08-07T09:18:47.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 61%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKU%3C/text%3E%3C/svg%3E)
Kafil uddin Ahmed
0
Reputation points
commented 2026-08-08T12:58:46.7366667+00:00
Carl-L
19,410
Reputation points Microsoft External Staff
Moderator