1,527 questions with Microsoft Security | Microsoft Identity Manager tags

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1 answer

My Account has been Hacked contacting from work account

My personal account ******@gmail.com has been hacked after i mistakenly pasted a code in window run and power shell flashed for a brief. The hacker has removed my number from account recovery and added his own email, pls help

Microsoft Security | Microsoft Identity Manager
asked 2026-08-07T23:29:34.37+00:00
Cafe Manager Hlp Galleria Origins 0 Reputation points
edited the question 2026-08-07T23:30:28.8366667+00:00
Cafe Manager Hlp Galleria Origins 0 Reputation points
3 answers

How to fix age restriction in xbox

I know this isn't a strictly Microsoft question but I'll ask anyways. Everytime I go to install a game from game pass a thing pops up and says that I cant becuase of a content restriction. No mater what i do I can't fix it, I have messed with parental…

Microsoft Security | Microsoft Identity Manager
asked 2025-12-20T18:55:27.63+00:00
Jesse Bauer 20 Reputation points
answered 2026-08-07T01:57:24.8566667+00:00
Alex Boyd 0 Reputation points
1 answer

Possible Hack and employee impersonation

Good Morning Two days ago, I had a pop up on my laptop alerting me to a possible hack and need to call 844-341-9359. A man answered the line said his name was Paul Harris with Microsoft. He gave his ID # MSC 4632 then informed me I need to call an…

Microsoft Security | Microsoft Identity Manager
asked 2026-08-06T14:04:04.2966667+00:00
Jim Crary 0 Reputation points
answered 2026-08-06T14:04:24.36+00:00

AI answer

0 answers

bitlocker after bios failed flash lost expensive data

my personal designs, important documents, etc are all on this NVME Really crying at the moment because I have done PC since 386SX I flashed this difficult Gigabyte Aorus Xtreme x570 and now I'm panicking because I thought I would make a different…

Microsoft Security | Microsoft Identity Manager
asked 2026-08-05T22:51:38.33+00:00
Francis Arthur 0 Reputation points
0 answers

hii i lost my old account and transfered all my accounts stuff to new email and my bitlocker key was not transfered

i lost my old email address and therefor i asked for a transfer to my new email i had to wait 30 days but unable to get my bitlocker key i have important data thats i need to recover but without the key i cant recover it

Microsoft Security | Microsoft Identity Manager
asked 2025-10-14T13:43:51.6566667+00:00
Sam Siko 0 Reputation points
1 answer

RECALL AN EMAIL

How can I recall an email I’ve recently sent from the App or the Web

Microsoft Security | Microsoft Identity Manager
asked 2026-08-03T12:55:41.3633333+00:00
wendy thomas 0 Reputation points
answered 2026-08-03T13:15:29.7333333+00:00
Gérard Oomens 129.2K Reputation points Volunteer Moderator
1 answer

Error 8015190A Xbox 360

I was playing my Xbox 360 last night when suddenly stopped working I’m hoping it’s the servers but it’s still not working I’ve made a new app password and activated 2 step verification now what

Microsoft Security | Microsoft Identity Manager
asked 2026-07-28T03:06:58.8966667+00:00
stuart thomson 0 Reputation points
answered 2026-07-28T21:21:55.2233333+00:00
Rob Koch 25,970 Reputation points Volunteer Moderator
1 answer

Microsoft account hacked via OAuth scam – cannot access Minecraft/Xbox

Hello, Hello, I want to warn others about a scam that caused me to lose access to my Microsoft/Xbox account and Minecraft. I fell victim to an OAuth phishing scam that was sent through Discord. I clicked a link that looked like an official Microsoft…

Microsoft Security | Microsoft Identity Manager
asked 2026-04-07T06:26:05.8266667+00:00
Hadid Rehman 0 Reputation points
answered 2026-07-23T05:09:13.25+00:00
Dylan Foster 0 Reputation points
1 answer One of the answers was accepted by the question author.

Unable to achieve full replication

I have an on-premises DC and created a secondary DC on azure the communication is happening through site-to-site vpn. though when I check on replication, the DFSR service is running though i get error the RPC server is unavailable (1722) from both DCs,…

Microsoft Security | Microsoft Identity Manager
asked 2026-07-09T20:16:34.7+00:00
Diana Piloya 245 Reputation points
accepted 2026-07-20T05:22:29.1566667+00:00
Diana Piloya 245 Reputation points
1 answer

Microsoft Security Key

I just bought a new HP computer. I have signed in with my MSN account. It now wants a USB security code. I do not have a security USB. It the ask me to verify if I am a robot and nothing came up to verify. I am unable to login to my computer at…

Microsoft Security | Microsoft Identity Manager
asked 2026-07-19T21:05:41.3666667+00:00
Tracy Kimmel 0 Reputation points
answered 2026-07-19T21:05:58.84+00:00

AI answer

1 answer

How to retrieve hacked account with info changed

I accedintally did a verification code leading to somone I had been chatting with (have proof) ending up logining into my microsoft account and changing its details including the email password and (number backup I think)

Microsoft Security | Microsoft Identity Manager
asked 2026-07-18T02:25:10.3333333+00:00
Cole Walsh 5 Reputation points
answered 2026-07-18T02:25:28.9966667+00:00

AI answer

1 answer

How to change country on microsoft account info

I can't change country on { https://account.microsoft.com/profile/} Microsoft account info because it keeps saying there is a child account linked. It was removed and linked to another adult account and I'm in no family account. My Xbox has country as…

Microsoft Security | Microsoft Identity Manager
asked 2026-07-17T00:45:56.5633333+00:00
Charles Allen 0 Reputation points
edited an answer 2026-07-17T04:16:46.8333333+00:00
Ganeshkumar P 0 Reputation points
0 answers

Phone number verification

I am working with “Shannon” at MS phone number 202-677-5637. Can you confirm that this person is an official Microsoft representative? Her employee ID is MS5213.

Microsoft Security | Microsoft Identity Manager
asked 2026-07-15T15:49:09.6233333+00:00
Robert Smith 0 Reputation points
1 answer

phone number out of service

need to update phone number as the previous number is out of service.

Microsoft Security | Microsoft Identity Manager
asked 2026-07-13T22:29:38.1233333+00:00
Sonike Andrews 0 Reputation points
answered 2026-07-13T22:29:52.0266667+00:00

AI answer

1 answer

I can't connect to the Minecraft launcher

Dear Microsoft Support, I bought a Minecraft license yesterday, and I'm today trying to connect to my Minecraft launcher and it says "You'll need internet for this", but I'm connected to internet. I tried restarting my PC and internet, but it…

Microsoft Security | Microsoft Identity Manager
asked 2026-07-13T09:20:19.4733333+00:00
Tsg Rokenzo 0 Reputation points
answered 2026-07-13T09:20:38.9766667+00:00

AI answer

1 answer

Error when inserting email in the Microsoft Account Recovery Page/Form

I recently got hacked and Microsoft had also blocked my account shortly after I changed my information to kick out the hacker. So, I decided to use the Account Recovery Page (since support wasn’t responding/giving me the solution I needed and the other…

Microsoft Security | Microsoft Identity Manager
asked 2026-07-11T22:28:05.74+00:00
WC 0 Reputation points
answered 2026-07-13T03:43:22.2466667+00:00
kagiyama yutaka 4,835 Reputation points
0 answers

Unable to link Microsoft Learn profile with Work email due to domain restriction

Hi, During an internal session, we were instructed to link our Microsoft Learn profile (personal email) with our corporate TCS email ID. It was advised to do this on a personal laptop. However, when I try to link the accounts from my personal device, I…

Microsoft Security | Microsoft Identity Manager
asked 2025-05-23T01:51:58.1633333+00:00
Aishwarya Kotkar 45 Reputation points
commented 2026-07-11T11:58:40.5433333+00:00
Anonymous
1 answer

Personal account stuck referencing broken/inactive tenant "Microsoft Services" (AADSTS16000/50020) — blocks all interactive sign-in to Azure/Entra apps

My personal Microsoft account (******@hotmail.com) is stuck being routed to a tenant called "Microsoft Services" that I am not a member of, whenever I try to sign in interactively to any Azure/Entra-related app. This happens consistently…

Microsoft Security | Microsoft Identity Manager
asked 2026-07-10T15:30:57.1233333+00:00
Pedro Luis Gomes 0 Reputation points
edited the question 2026-07-11T05:09:19.0233333+00:00
Ravi Varma Mudduluru 12,535 Reputation points Microsoft External Staff Moderator
1 answer

I am still receiving emails to my old email account even after I removed it?

I have deleted my old email account in all the settings I was able to find it I'm but I still receiving emails such as when I update my payments or when I subscription to gamepass. I have checked my profile and security and I only have my new email and…

Microsoft Security | Microsoft Identity Manager
asked 2026-07-09T18:42:35.6766667+00:00
Steve 0 Reputation points
answered 2026-07-09T18:43:05.8933333+00:00

AI answer

0 answers

PHONE NUMBER

I want to change my phone number to my new one, but i need to verify my identity, the system ask me to verify using code send to my old number. what should i do

Microsoft Security | Microsoft Identity Manager
asked 2026-07-09T08:38:42.8466667+00:00
TENGKU NURHATIM BIN TENGKU NURHAFIZ 0 Reputation points