2,595 questions with Microsoft 365 and Office | Install, redeem, activate | For home | MacOS tags

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Office 2024 for Mac

Just bought a new Imac, had Office 2024 installed but its not working, tells me to activate, I put the key in then nothing works and it tells me I've already installed it - but nothing works other than outlook and I keep getting prompted to Office 365…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-08-08T05:19:14.54+00:00
Josephine Mangano 0 Reputation points
answered 2026-08-08T05:52:15.5233333+00:00
DaveM121 914.5K Reputation points Independent Advisor
2 answers

I installed Microsoft 365 but it isn't on my dock. Where is it?

It took over an hour to install Microsoft 365 on my MacBook Pro. It finally installed, but I can't find it anywhere. There are no apps for the Suite on my dock. Please advise.

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-08-08T03:38:45.0366667+00:00
Alexis Bourne 0 Reputation points
answered 2026-08-08T04:48:08.1333333+00:00
SD - IA 175.8K Reputation points Independent Advisor
1 answer

Problem with office 365

Had a license Microsoft office Home and student but used the professional license of my work for 2 years. Would like to go back to my personal license but cannot do it. The apps ( Word/ Excel and powerpoint ) won't work. I changed to my personal email…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-08-07T19:01:55.7966667+00:00
Laurence Yan Luk 0 Reputation points
answered 2026-08-08T02:55:31.4+00:00
Xavier-D 11,425 Reputation points Microsoft External Staff Moderator
1 answer

Downloaded Microsoft Office 2024 for my MAC but won't recognize product key

I purchased Microsoft Office 2024 for an individual computer. It had me install it after paying $179 or whatever the amount is, and once it was downloaded it is asking me to sign up for monthly or annual subscriptions. When I look online it says that…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-08-07T23:39:31.51+00:00
Stephen Drake 0 Reputation points
answered 2026-08-08T02:42:53.1133333+00:00
Gunasekar N 74,195 Reputation points Independent Advisor
2 answers

I cannot use office application from my MacBook

My account, ******@hotmail.com registered a family plan under my brother's account, ******@hotmail.com for several years and everything work well until last week. I suddenly cannot used all office application on my MacBook and request me to activate the…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-08-07T04:02:54.67+00:00
Chawit Jiradonthanakrit 0 Reputation points
answered 2026-08-08T01:42:46.4366667+00:00
Ben4724 4,320 Reputation points Independent Advisor
2 answers

Need help to use Microsoft 365 license

Hi, I have an old MacBook Retina version 11 but I can't use as the Microsoft 365 need newer version. Could you please let me know a way to use in my old macbook? Appreciate your prompt reply. Thank you, my email is ******@gmail.com

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-08-08T00:00:42.5+00:00
Rizza 0 Reputation points
answered 2026-08-08T01:14:25.3033333+00:00
Bob Jones AKA CyberTaz MVP 437K Reputation points
2 answers

"Lifetime"license??? Office 2019 for Mac

I can't seem to find my other thread - but I will recap. I bought a Lifetime License Office 2019 for mac. It worked perfectly until last summer. At that time I deleted Office and re downloaded it and everything went on as normal (After a few hours of…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-08-07T20:44:34.46+00:00
j d 0 Reputation points
answered 2026-08-08T00:36:30.55+00:00
Bob Jones AKA CyberTaz MVP 437K Reputation points
1 answer

Assosciating my Microsoft purchase from Apple

“I purchased Microsoft 365 Family through Apple in March 2026. Apple shows the subscription as active. In Excel, when I select ‘Activate previous purchase,’ I get the message that the purchase was successful but couldn’t be associated with my Microsoft…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-08-07T23:57:39.78+00:00
Katie McDonagh 0 Reputation points
answered 2026-08-07T23:57:59.4933333+00:00

AI answer

2 answers

Unable to Activate Word - Error Code OxO

I renewed Microsoft 365 in order to use Word, which is installed on my MacBook Air. It seems to open but will not allow editing. I am asked to activate, but when I try, I get "Error Code OxO." How can I activate and again use Word editing…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-08-07T22:41:12.3166667+00:00
Randall Faccinto 0 Reputation points
answered 2026-08-07T23:24:05.2333333+00:00
Estrella721 44,695 Reputation points Independent Advisor
1 answer

Getting the error - "Please come back later to redeem your product key." on office setup

I purchased a MS office 365 license and getting this error when trying to install it on my macbook pro from set.office.com url Please come back later to redeem your product key. Error Code:InternalClientError Correlation…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-08-07T21:25:17.11+00:00
Rohan shilotri 0 Reputation points
answered 2026-08-07T22:09:01.5333333+00:00
Jonathan Deives 78,705 Reputation points Independent Advisor
2 answers

Office Home & Business 2019 for Mac cannot be activated

Hello, I own a valid perpetual license for Office Home & Business 2019 for Mac, which is correctly listed in my Microsoft account. Microsoft account: ******@gmail.com The product appears under my Services page as: Office Home & Business 2019 for…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-08-07T09:13:06.7933333+00:00
Pavel Šulc 0 Reputation points
commented 2026-08-07T17:22:33.7933333+00:00
Bob Jones AKA CyberTaz MVP 437K Reputation points
1 answer One of the answers was accepted by the question author.

Excel will not work on my MacBook Neo

I purchased Microsoft Office Home 2024-USA for my MacBook Neo in April, 2026. . Everything except Excel is working. I reinstalled and still cannot get Excel to open. Instead I get a message saying that I need to purchase it. Any help would be greatly…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-08-06T19:42:04.02+00:00
Charlene Lauria 20 Reputation points
commented 2026-08-07T15:54:19.2+00:00
Charlene Lauria 20 Reputation points
3 answers One of the answers was accepted by the question author.

Elderly MacBook running Big Sur (11.7.11) suddenly unable to use MS Word

My husband's elderly MacBook Pro cannot be updated beyond Big Sur (OS 11.7.11). Suddenly, today, 7th August 2026, he finds he cannot use Word, having been using it normally yesterday. I found this website…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-08-07T11:52:55.81+00:00
Sue King 0 Reputation points
accepted 2026-08-07T13:20:58.0233333+00:00
Sue King 0 Reputation points
1 answer

When installing OFFICE 365 error msg this software requires MAC OS V14 or later.

When installing OFFICE 365 error msg this software requires MAC OS V14 or later. I have a MacBook Pro (Retina, 15-inch, Mid 2014) version 11.7.11 (20G1443

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-08-07T09:40:06.9666667+00:00
ottavia molinari 0 Reputation points
commented 2026-08-07T10:44:47.75+00:00
DaveM121 914.5K Reputation points Independent Advisor
3 answers

My Office 365 Subscription Expires OCT 26, as of this morning, it has stopped working

Hello, please bear with me as this is the first time I have posted ion this forum I am at my wits end after trying to negotiate MS AI robots and attempting to chat or talk by phone to a UK agent. My MS licence expires 20 OCT 2026, but when I open Wordl…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-08-06T15:42:11+00:00
Mike Ridout 0 Reputation points
commented 2026-08-07T10:39:53.65+00:00
DaveM121 914.5K Reputation points Independent Advisor
1 answer

unable to sign in and activate Excel

I had excel on computer and it worked fine. Somehow I got logged out and it showed me to activate it but i already have account and pay for it. I tried loggin in and this is what I get. I cant get passed this. I already checked account via the internet…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-08-05T06:59:27.1666667+00:00
Jenna G 0 Reputation points
edited an answer 2026-08-07T09:10:02.34+00:00
Ian-T 7,850 Reputation points Microsoft External Staff Moderator
2 answers

Office Home & Business 2019 for Mac - License Not Activated After Reinstall

Hello, My Microsoft account (******@gmail.com) owns a perpetual license for Office Home & Business 2019 for Mac. The product is shown in my Microsoft account under Services & Subscriptions, but Office cannot activate. I have: completely removed…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-08-06T10:55:02.0366667+00:00
Nguyễn Thanh Nhân 0 Reputation points
answered 2026-08-07T07:21:57.6433333+00:00
Stefan Blom 347.6K Reputation points MVP Volunteer Moderator
2 answers

i cannot edit my existing word docs on my Mac - Big Sur.

Microsoft update not applicable for my mac as not v14. I need to access docs to edit . How can i DO THIS? Thank you

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-08-06T19:59:02.49+00:00
stephanie Curry 0 Reputation points
answered 2026-08-06T23:42:54.1866667+00:00
Bob Jones AKA CyberTaz MVP 437K Reputation points
1 answer

Cannot use Microsoft Office for MAC and cannot download.

I opened an excel spreadsheet that I had been working on and I had a message saying I had to download Microsoft 365 to be able to edit and save. I checked online and was advised to delete my current download and reinstall from my account. I deleted as…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-08-05T19:17:52.65+00:00
KEN MACDONALD 0 Reputation points
commented 2026-08-06T23:30:39.1066667+00:00
Xavier-D 11,425 Reputation points Microsoft External Staff Moderator
2 answers

UNABLE TO ACTIVATE MY CURRENT SUBSCRIPTION TO 365 OR UPDATE ANY OF THE PROGRAMS

My Mac is up to date with OS Tahoe. All of the programs (Office, Excel, Outlook, etc.) all say activate and have updates but can't do any of them. I've tried several times. I can't use these programs and I paid the whole year and have not been able to…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-08-06T22:04:27+00:00
Victoria Long 0 Reputation points
answered 2026-08-06T23:20:36.8866667+00:00
Bob Jones AKA CyberTaz MVP 437K Reputation points