4,836 questions with Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other tags

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2 answers

No dial pad when adding a person to a call

If we're on a call we need to be able to add other individuals to the call but teams automatically turns the call into a meeting when more than two people are on the call and then the dial pad disappears. We often need to use a language line/interpreter…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
asked 2026-05-15T19:46:10.5766667+00:00
answered 2026-05-15T20:22:33.34+00:00
Alexis-NG 15,860 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft Loop to sumarize Teams meetings

How do I set up Microsoft Loop to summarize Teams meetings?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
asked 2026-05-15T15:44:24.3133333+00:00
Elsa Carvalho 0 Reputation points
answered 2026-05-15T16:55:53.0033333+00:00
Ian-Ng 12,850 Reputation points Microsoft External Staff Moderator
1 answer

Teams Webinar registration issue

Hi there, is anyone else observing a pop-up blocker that is interfering with the normal Teams Webinar registration link process? When clicking on a Webinar link from anywhere, email or SharePoint, users are directed to a…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
asked 2026-05-12T16:07:55.31+00:00
Jackson, Ben 10 Reputation points
edited a comment 2026-05-15T15:26:12.2366667+00:00
Chris Duong 8,740 Reputation points Microsoft External Staff Moderator
1 answer

How to fix with Teams that keeps exiting

I'm having trouble with Microsoft Teams. My Teams app keeps exiting unexpectedly, and it keeps doing that. What's wrong? How can I fix this? I really need help regarding this problem I am facing. Thank you.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
asked 2026-05-15T03:15:42.1466667+00:00
Han 0 Reputation points
edited an answer 2026-05-15T04:12:41.0033333+00:00
Jade Ng 11,420 Reputation points Microsoft External Staff Moderator
1 answer

Teams auto answer calls

My Teams is connected to Snapper to receive call, I have enable the auto answer feature in snapper but it seems not working

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
asked 2026-05-13T07:02:00.91+00:00
Saravanan Periasamy 0 Reputation points
commented 2026-05-14T14:43:55.8133333+00:00
Demi-N 16,175 Reputation points Microsoft External Staff Moderator
4 answers

Not able to install Microsoft Teams in the System

Hii Team, I have recently updated my complete Windows OS 11 PRO Where after that I am not able to install Microsoft Teams, it gets installed but not accessible as it always stays on white screen and then shows restart teams but never gets solved. Have…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
asked 2026-05-11T03:37:34.8833333+00:00
Joel Raj A 0 Reputation points
commented 2026-05-14T05:45:33.21+00:00
Ana Le 490 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Need instructions to create a breakout room in a Teams meeting (before the meeting starts)

Details from 2022 indicate there is a "Breakout room" in the M/S Outlook ribbon. It doesn't appear to be available any longer. "Tell me what you want to do" yields no results when entering "breakout room" or other similar…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
asked 2026-05-13T18:23:08.3166667+00:00
edited an answer 2026-05-13T22:39:28.9333333+00:00
Ryan-N 12,995 Reputation points Microsoft External Staff Moderator
2 answers

How to fix 9hehw

Hi Team, We are experiencing an issue when joining a Microsoft Teams online meeting from an IFPD electronic whiteboard device. The device joins through the meeting invitation link without signing in, but during the meeting it shows the following…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
asked 2026-05-12T20:44:24.2933333+00:00
Yongcho Lee 0 Reputation points
commented 2026-05-13T18:09:37.82+00:00
Alexis-NG 15,860 Reputation points Microsoft External Staff Moderator
2 answers

Difference between an office call or a district call coming in

When I am receiving a phone call, how can i tell if it is a branch client or a district client.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
asked 2026-05-12T03:46:41.0833333+00:00
jeri silverman 0 Reputation points
commented 2026-05-13T03:51:20.2366667+00:00
Ana Le 490 Reputation points Independent Advisor
1 answer

Teams call queues experiencing frequent call drops from external incoming calls - still consistently happening

Hi all, This was my previous ticket: https://learn.microsoft.com/en-us/answers/questions/4442127/teams-call-queues-experiencing-frequent-call-drops?source=docs We’re still facing the exact same issue: 2–3 of our high-volume call queues consistently…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
asked 2025-10-27T14:27:45.0066667+00:00
Adm B 10 Reputation points
commented 2026-05-12T15:03:07.8033333+00:00
Jeff C. Harrell 0 Reputation points
1 answer One of the answers was accepted by the question author.

How to increase SMS seats on approved Teams Phone campaign - checkbox greyed out

We have an approved Microsoft Teams Phone SMS campaign that's currently at capacity (49 SMS-enabled phone numbers). We need to increase our seat allocation but are unable to do so through the normal process. Current Situation: Approved SMS campaign…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
asked 2026-05-12T13:39:46.5133333+00:00
Charlie Craine 25 Reputation points
accepted 2026-05-12T13:42:29.0966667+00:00
Charlie Craine 25 Reputation points
1 answer

Re-Add teams link when it’s originally taken out

I created a meeting invite as delegate which originally had a teams link, I took it out as it was changed to an in person meeting, they would now like to add a teams link but I am unable to add this, it just gives me the option of join teams on the tool…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
asked 2026-05-07T10:08:20.0866667+00:00
Catherine Hoban 0 Reputation points
commented 2026-05-12T11:16:31.9333333+00:00
Daniel-Vo 5,845 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

External meeting participant unable to join a teams meeting

Encountered this new issue with external participants joining the teams meeting is stuck on the verifying identity after entering his email address on the login screen. The external participant clicks on the meeting link which opens it on a browser, then…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
asked 2026-05-07T00:36:46.7666667+00:00
Rahuleo 90 Reputation points
accepted 2026-05-11T06:41:31.1966667+00:00
Rahuleo 90 Reputation points
2 answers

I’m unable to join Microsoft Teams meetings as a guest/anonymous participant and I’m stuck in an infinite “verify your info” loop.

Environment: Windows 11 Brave, Chrome, and Edge tested Teams desktop app also tested Happens across multiple meetings, not just one Other participants can join normally Meeting URLs contain anon=true Meetings appear to allow anonymous join What…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
asked 2026-05-06T08:11:57.3433333+00:00
Christian D 0 Reputation points
commented 2026-05-07T13:12:02.4866667+00:00
Tamara-Hu 14,375 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

[Google Calendar - MS Teams Meeting] Cant add Cohosts

Hey all, I inherited a Google event as the organizer and had to re-add an MS team meeting. I'd like to add some attendees as cohosts, in case I cant be there. In the Google Calendar event, the attendees are invited individually. However, in the MS Teams…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
asked 2026-05-06T08:15:49.57+00:00
Tan 20 Reputation points
accepted 2026-05-07T09:04:21.01+00:00
Tan 20 Reputation points
2 answers One of the answers was accepted by the question author.

Hold option not available the second time on desktop app‎ - resolved

The hold button is available only once in Teams app on desktops, if we place someone on hold and then resume the call, we are not able to place them on hold the second time. The hold option is grayed out then. This is for calls from user to user as…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
asked 2026-03-26T14:51:59.61+00:00
John Gingerich 145 Reputation points
commented 2026-05-05T18:55:10.3433333+00:00
Vy Nguyen 10,825 Reputation points Microsoft External Staff Moderator
1 answer

I can't see shared screen of someone on teams

While using Teams on my Chrome OS laptop, when I share screen people can see my screen but when directly call someone (not schedule) and they share their screen I can't see their shared screen I have used web version and the app both having same issue.…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
asked 2026-05-04T11:19:28.4366667+00:00
Kushagra Hatwal 0 Reputation points
answered 2026-05-04T13:20:58.22+00:00
Jess-Q 10,665 Reputation points Microsoft External Staff Moderator
2 answers

Unable to find the recorded video of MsTeams meeting

Hello, I was the host of a virtual meeting and clicked the Record button at the start. I also saw the usual recording indicator (the frame around the active speaker) that I typically see during recorded calls. However, when the meeting ended, I closed…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
asked 2026-04-30T05:01:13.91+00:00
commented 2026-05-01T03:49:16.7166667+00:00
Doris V 1,605 Reputation points Microsoft External Staff Moderator
1 answer

Intermittent call drop issue for Inbound calls to external number

Customer told their UDP session timeout is set to 150 sec. Is this sufficient for Teams media traffic. Please advise.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
asked 2026-04-29T12:58:44.18+00:00
anushka jaiswal 20 Reputation points
edited an answer 2026-04-30T09:23:10.8133333+00:00
Tamara-Hu 14,375 Reputation points Microsoft External Staff Moderator
3 answers

Teams Call Logs

why do I get call logs sent to my outlook email from me without a subject after every call on teams. Here's what the message looks like - Call Logs for - Call Logs for Call 6f289779-********

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
asked 2026-04-15T11:26:56.01+00:00
Chibuike Esomchi 35 Reputation points
commented 2026-04-30T05:23:45.1766667+00:00
Darren V 0 Reputation points