Outlook Outlook for mobile Outlook for iOS For home

1 answer

Help with speaking to an actual person - locked outlook account

i am locked out of my other email account, and i have no access to my authenticator app or old email as i got my phone stolen. some on tried to log in from Brazil so it was locked. i need to speak to someone. i have tried the recover form and reset of…

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S 0

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Chloe-L 13,140 Microsoft External Staff Moderator

1 answer

I cant recieve emails but i can send them and i just bought more storage too

I cant recieve emails but i can send them and i just bought more storage too, I bought storage and can see more storage available now, but still not receiving emails, also any emails i missed will they be sent through too?

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Qasim Shah 0

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Q&A Assist

1 answer

Cannot access email when I am out of the country

When I am traveling out of the country, my email won't update on my phone. This obviously causes problems as I need to access my travel documents. I cannot find any helpful tips on your website. Please help as I'm leaving tomorrow morning!

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Liz Morgan 0

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tasha x lawton 0

1 answer

I am not receiving new email notifications or the red number badge?

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Brian Cooke 0

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Brian Cooke 0

1 answer

Lost emails

Hi, recently i purchased a new apple iphone 17 and when transferring my information from my old phone some of my email address linked to my account have disappeared. I can no longer use these email address nor send or receive emails from the missing…

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Cameron Lang 0

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Ian-T 7,735 Microsoft External Staff Moderator

1 answer

Possible Outlook contact data loss after account verification

Hello Microsoft Support, I am reaching out regarding a possible Outlook contact data loss issue connected to my Microsoft account syncing with my iPhone. Recently, Outlook prompted me to re-verify/sign back into my account on my iPhone. Shortly after…

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Victoria N B Gomes 0

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Q&A Assist

1 answer

I cannot receive emails at my (PII Removed ***@hotmail.com) on my iphone. I am now getting "account error".

I need to talk to an IT person ASAP. I am not very tech savvy and am mentally exhausted trying to get this straightened out! My phone number is (PII Removed). Thank you, Tim

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timothy czarnecki 0

edited the question

DaveM121 (2) 13,720 Volunteer Moderator

2 answers

I can not send a email

I can received emails ,but not send emails. I am connected to the account and i have tried different internet connections.

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maryke galama 5

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Victor1-V 8,305 Microsoft External Staff Moderator

3 answers

my outlook recieves a email and it says this message has no content

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Jim Brown 0

edited an answer

Bulldog 1,770

2 answers

MEETING i scheduled on my phone, is not showing on my desktop

my meeting i did from my phone, is not showing up on my desktop. and i am the creator of the meeting

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Denise Klein 0

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Alice-N 9,610 Microsoft External Staff Moderator

2 answers

Emails not working properly

For some reason, lately my emails just havent been working right. I got booted off my MAC so I can no longer access them using the mail app on there, which I can live without. I then got booted off my phone, which I spent hours trying to get back. When I…

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Rachel Butler 0

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Winnie-B 7,685 Microsoft External Staff Moderator

1 answer

Unable to verify account information for iphone mail app

Hi. My hotmail account was not receiving mail in my iphone mail app or outlook app so I removed the account and when trying to add it back it says unable to verify account information. I have also removed the outlook app and when reinstalling that it…

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Sioned E 0

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Chloe-V 7,895 Microsoft External Staff Moderator

2 answers

I am locked out of my hotmail account because my password was changed, and I have different phone number now

I was asked to put in my new password on iphone for my hotmail account. I need changed my password and I was locked out immediatley. The phone number on my profile to recover my account was -removed for privacy- and I now have a new number, -removed for…

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Roberto Ramirez 0

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Darhyl Amizola 41,320 Independent Advisor

2 answers

Iphone 12 - Folders not showing in phone but ok on computer

All the email from Xfinity is going to inbox. Folders are gone on iphone but do show on computer outlook.

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Rose Ruvolo 0

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Victor1-V 8,305 Microsoft External Staff Moderator

3 answers

Not receiving emails due to hotmail swap to outlook?

Ever since I got rid of my hotmail account my new outlook has been intermittently not receiving emails. Some people can email fine but others seem like they are blocked and get an error message that my email is not valid. I believe it's because i got rid…

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Ian 0

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Sumit D - IA 168.3K Independent Advisor

1 answer

I cannot sign in to my hotmail account because I lost password, got rid of the MFA phone # and I don't know how to use authenticator

I forgot my hotmail password, I tried to reset but could not because I could not get back in to change my multifactor authentication phone number because I switched numbers on my phone. I tried downloading authenticator but I don't know if I got it on my…

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Rachael Perry 0

edited an answer

Victor1-V 8,305 Microsoft External Staff Moderator

2 answers

Calendar entries have disappeared.

I lost both past and present calendar entries when the new ios update was done 3 days ago. How do I retrieve them? Moved from Microsoft 365 and Office | Other

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Marg Thomas 0

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Chloe-V 7,895 Microsoft External Staff Moderator

2 answers

Cannot sign into my authenticator app

I just got a new phone and was trying to sign into my outlook account which brought me to the authenticator which tells me I need to sign in and gives me a code but then tells me to open the authenticator and put the code in but i cant do that because 1.…

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Jacob Mccormack 0

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Megan Bisset 0

2 answers

please have outlook unblock my emails on my i phone.

I click my outlook email app on my i phone and I do not receive new emails nor do they download. Outlook sent an outlook.com block on my emails. Is that from outlook or is it a hack?

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Jean Olson 0

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Gunasekar N 67,470 Independent Advisor

2 answers

Can't receive Calendar invites.

I am not receiving calendar invites in my Outlook account. This is across the Outlook app on my phone as well as when I login to Outlook on my desktop browser (Chrome). This is a recurring issue. I've deleted cookies and cleared cache.

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Benedict Kelly 0

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EmilyS726 230.7K Independent Advisor

Outlook | Outlook for mobile | Outlook for iOS | For home

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2,841 questions with Outlook | Outlook for mobile | Outlook for iOS | For home tags

Help with speaking to an actual person - locked outlook account

I cant recieve emails but i can send them and i just bought more storage too

Cannot access email when I am out of the country

I am not receiving new email notifications or the red number badge?

Lost emails

Possible Outlook contact data loss after account verification

I cannot receive emails at my (PII Removed ***@hotmail.com) on my iphone. I am now getting "account error".

I can not send a email

my outlook recieves a email and it says this message has no content

MEETING i scheduled on my phone, is not showing on my desktop

Emails not working properly

Unable to verify account information for iphone mail app

I am locked out of my hotmail account because my password was changed, and I have different phone number now

Iphone 12 - Folders not showing in phone but ok on computer

Not receiving emails due to hotmail swap to outlook?

I cannot sign in to my hotmail account because I lost password, got rid of the MFA phone # and I don't know how to use authenticator

Calendar entries have disappeared.

Cannot sign into my authenticator app

please have outlook unblock my emails on my i phone.

Can't receive Calendar invites.