Hotmail Inbox not displayed

Jack Fenelon 0 Reputation points
2026-08-01T22:54:10.3+00:00

I changed my hotmail password on Tues July 28. Since then I have Junk Mail but no Inbox mail. I do have sent mail. How can I fix this?

Outlook | Outlook for mobile | Outlook for iOS | For home
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  1. Brian Tillman 26,680 Reputation points Independent Advisor
    2026-08-01T23:51:06.6866667+00:00

    I'm trying to diagnose what might be happening. Since I can't see what you see, I need to ask question so I can get an idea what might be happening. I'm hoping you can answer them.

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  2. Brian Tillman 26,680 Reputation points Independent Advisor
    2026-08-01T23:39:43.0533333+00:00

    Hi. I'm Brian and I'll try to help

    Since this forum is dedicated to Outlook for iOS, I'll assume that's what you're using. If you log into https://outlook.live.com/ with a web browser, do you see anything in the Inbox there? Do you have other folders that also contain email, other than Sent Items or Junk Email? Do you receive any errors messages?

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  3. Jack Fenelon 0 Reputation points
    2026-08-01T22:56:25.45+00:00

    So what is the answer to my problem?

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