7,113 questions with Outlook | MacOS | Legacy Outlook for Mac | For business tags

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1 answer

Outlook for Mac has a Custom App Shortcut bug. I found a fix but is there a better way

I receive a lot of mails, and sorting them with point and clicking takes time, so I like to define keyboard shortcuts to move the mails to folders, which speeds up things considerably. The only way, I've found to do this, is to use Macos preferences and…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-08-06T08:29:38.3866667+00:00
Jon Sporring 0 Reputation points
edited an answer 2026-08-07T17:05:39.25+00:00
Alina Le 4,445 Reputation points Independent Advisor
0 answers

Can't Send or Receive Outlook Exchange Email

Can't receive or send emails from my Outlook acct. on both MacBook13 and iPhone 16e since 2/21/26. Checked One Drive storage. Apears I've used none. Need to speak with tech support. Unable to solve own my own. Peter

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-08-03T20:13:25.3566667+00:00
Peter R Stroh 0 Reputation points
0 answers

Legacy Outlook search stopped working after update to Outlook 16.111.2 on macOS 26.6

I believe I have encountered a regression in Legacy Outlook search. Environment macOS 26.6 (Tahoe) Microsoft Outlook for Mac 16.111.2 (Build 16.111.26072617) IMAP account Symptoms Search works correctly in New Outlook. Search returns no results…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-07-31T04:17:21.53+00:00
Lehar Lindre 0 Reputation points
commented 2026-08-01T07:30:54.7+00:00
Lehar Lindre 0 Reputation points
1 answer

Outlook for Mac 16.113 Search not functioning in Legacy View

Title says it all. I have reindexed Spotlight, I have reverted backwards to .112 and .111 and no matter what I do, I can not get the search function to work again in Legacy view. Search works in the "new" Outlook for Mac, but not in Legacy,…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-07-30T02:32:06.8133333+00:00
Michael Margolis 10 Reputation points
commented 2026-07-31T12:52:22.1933333+00:00
Michael Margolis 10 Reputation points
2 answers One of the answers was accepted by the question author.

Replying to or forwarding an email does not include the original message in the email body in legacy Outlook for Mac

Since updating to version 16.110, replying to or forwarding an email does not include the original message in the email body in legacy Outlook for Mac. Apparently this is a known issue and a "work-around" is to switch to the new Outlook for…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-06-22T12:01:18.1966667+00:00
Leslie Marsh 30 Reputation points
commented 2026-07-28T07:45:06.51+00:00
Jayden-P 26,260 Reputation points Microsoft External Staff Moderator
1 answer

How to recover data missing from Outlook for Mac desktop version

I left work on Friday and everything was working fine in my microsoft outlook for mac desktop product. Today I logged in and all of my calendars were missing from the new version. All it said was, Add Calendar. I then went back to the legacy version…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-07-20T18:26:37.63+00:00
RITA MUJRAL 0 Reputation points
commented 2026-07-27T21:19:42.6533333+00:00
Kai-L 16,870 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Outlook (MacOS) "Find Related" Function Issues

When I use the function, whether Sender or Conversation, the search bar is populated by an XML statement rather than what it usually shows (see below) By Sender: <Z name=/Outlook/Search/Keywords/from comment='[tag:Apex-OLK-4998700]This translation…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-07-23T18:57:31.77+00:00
John Gallagher 30 Reputation points
edited a comment 2026-07-27T16:38:57.8566667+00:00
Michael Margolis 10 Reputation points
1 answer

How to download all of my Outlook emails in bulk from an Outlook Acct I am closing to store locally on MacBook Air under different, personal Outlook Acct

I am leaving employment to retire. I have a work MS Account and a personal MS Account - but my personal (free version) doesn't have the Outlook email feature. (I have the Outlook for Mac downloaded onto my personal laptop but the log-in has to be via my…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-07-02T12:34:33.5233333+00:00
VMM 0 Reputation points
edited the question 2026-07-24T09:58:40.9533333+00:00
Daniel-Vo 6,175 Reputation points Microsoft External Staff Moderator
1 answer

Outlook won't download emails (it will send them)

My Outlook won't download emails - though it will send them. It suddenly started doing this a month ago for no particular reason I can think of as nothing about the setup has changed. Can you help? Ideally is there someone to talk to so I can check my…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-07-21T11:31:11.9+00:00
Monica Cornall 5 Reputation points
commented 2026-07-23T02:04:56.25+00:00
Hornblower409 11,955 Reputation points
0 answers

Solved: Outlook Legacy for Mac and Apple Mail Could Not Add Microsoft 365 Accounts

Problem We encountered an issue where Microsoft 365 email accounts could not be added using: Outlook Legacy for Mac Apple Mail macOS Internet Accounts The issue affected: Multiple Microsoft 365 users Multiple Mac devices Newly created macOS user…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-07-22T18:49:16.57+00:00
Andy Gonzalez Herrera 0 Reputation points
8 answers

Outlook for Mac Bug – Original Message Not Included When Replying

Product: Microsoft Outlook for Mac Description of the issue: After updating Outlook for Mac [Version 16.110 (26061317)] on 18/6/2026, replying to any email no longer includes the original message in the reply window. Prior to the update, replies…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-06-18T07:24:07.79+00:00
Tsoumpas, C (ngmb) 55 Reputation points
commented 2026-07-19T14:15:55.8333333+00:00
Hornblower409 11,955 Reputation points
1 answer

Shared calender

How do you transfer ownership of a shared calendar when the owner leaves the company? in MAC device

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-07-16T13:46:10.87+00:00
Samarasimha Reddy 0 Reputation points
commented 2026-07-17T13:49:17.3833333+00:00
Tamara-Hu 17,950 Reputation points Microsoft External Staff Moderator
4 answers One of the answers was accepted by the question author.

My Outlook on Mac isn't showing my email content when I press reply - works on browser not on app.

Hi team, Can anyone advise on this please? my Outlook was fine yesterday but logging on this morning I'm unable to see the replies of my email chain when I go to reply. It only shows the subject and sender. I sent my first email across to see if it was…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-06-17T08:36:46.53+00:00
info 20 Reputation points
commented 2026-07-14T03:27:38.11+00:00
Hornblower409 11,955 Reputation points
1 answer

microsoft outlook keeps crashing

I can't open outlook as it keeps crashing every time. I've tried a few options but nothing is working.

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-07-08T13:18:55.5733333+00:00
Aeyliya 0 Reputation points
commented 2026-07-09T14:09:11.8133333+00:00
Liora D 18,900 Reputation points Microsoft External Staff Moderator
1 answer

My outlook doesn't pull Email from Gmail

From yesterday, outlook doesn't pull email from Gmail. I'm using Mac legacy outlook and for some reason, outlook doesn't work. one of my colleagues is also using outlook with Gmail whose laptop is window and his outlook have same problems.

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-06-30T12:31:46.75+00:00
Kyle 0 Reputation points
commented 2026-07-07T12:03:17.5533333+00:00
Julie Huynh 2,440 Reputation points Independent Advisor
1 answer

Email trail and content disappears on the reply or forward email

when I reply or forward a recieved email the content disappears apart from the heading and last address I sent it to. The original email stilll held in inbox or deleted and all content there. its like ive deleted the trail myself on a reply. Any ideas ?

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-06-28T13:54:16.8333333+00:00
Penny Searles 0 Reputation points
commented 2026-07-06T09:55:10.2+00:00
Jack-Bu 6,775 Reputation points Microsoft External Staff Moderator
3 answers

I'm unable to add my Microsoft Exchange account to Apple Mail on Macbook

I am trying to add my Microsoft Exchange email to my Apple Mail in my MacBook. Upon entering the email address and the password, when I click the Sign-in button, nothing happens. I tried adding the account through Mail, through Internet Accounts…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-06-30T09:39:53.9366667+00:00
Team myDharma 0 Reputation points
commented 2026-07-02T14:13:33.3833333+00:00
Helen Luu 1,865 Reputation points Independent Advisor
3 answers

Replying to or forwarding Outlook for Mac

Replying to or forwarding an email does not include the original message in the email body in legacy Outlook for Mac, any suggestions?

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-06-19T05:37:11.4633333+00:00
Den 5 Reputation points
recommended 2026-07-01T07:47:37.54+00:00
Ana Mihaila (BLUEHAWK LLC) 0 Reputation points Microsoft External Staff Moderator
4 answers One of the answers was accepted by the question author.

Outlook for Mac (Legacy UI): HTML Reply/Forward Body Missing

Summary When replying to or forwarding HTML formatted emails in Legacy Outlook for Mac, the entire original message body is missing. Only headers (or nothing at all) appear in the composition window. This issue does not occur with plain text messages,…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-06-19T03:46:08.6666667+00:00
Myron Cramer 20 Reputation points
recommended 2026-07-01T06:08:33.5866667+00:00
Ana Mihaila (BLUEHAWK LLC) 0 Reputation points Microsoft External Staff Moderator
1 answer

I need assistance recovering an old Outlook for Mac identity.

I have an old Outlook for Mac database (Main Identity / Old Profile) created with the Legacy Outlook engine. • The new Outlook for Mac cannot open or import this data. • I need to install a version of Outlook that still includes Outlook Legacy so I can…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-06-26T14:18:40.6733333+00:00
Hugo Mendes de Oliveira 0 Reputation points
commented 2026-06-29T17:16:59.51+00:00
Kai-L 16,870 Reputation points Microsoft External Staff Moderator