19,504 questions with Microsoft 365 and Office | Install, redeem, activate | For home | Windows tags

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Used wrong email when downloading license for Microsoft 365 Personal

Purchased Microsoft 365 - Personal from Best Buy when I purchased new laptop. When setting up Microsoft 365 I put in the wrong email ******@outlook.com)….instead should be ******@gmail.com…how can I fix this?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-05-16T00:48:27.69+00:00
LISDSO - BONNIE LEECH 0 Reputation points
answered 2026-05-16T01:23:57.7666667+00:00
Tin Luna 24,655 Reputation points Independent Advisor
2 answers

My input device (microphone) is not appearing in options in my lenovo commputer? It worked before

My input device (microphone) is not appearing in options in my lenovo computer? It worked before. What can I do to restore the microphone? I use wispr app and other meeting note takers like fathom

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-05-15T22:03:28.8033333+00:00
Emma Davis 0 Reputation points
commented 2026-05-16T00:07:46.1333333+00:00
Stefan Blom 340.3K Reputation points MVP Volunteer Moderator
1 answer

I have been on hold with a callback for over an hour

I am fed up. I have been on hold with a callback from MS for almost an hour/15. What am I supposed to do, sit here all night? I see no other # to call, I don't see another way to get support and I have to hang up soon. This is absolutely ridiculous. My…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-05-15T21:12:14.57+00:00
Lisa Yarbrough 0 Reputation points
commented 2026-05-15T23:01:22.68+00:00
Bulldog 1,770 Reputation points
2 answers

Installation of Home/MS Office Home and students

As our system data format, we are unable to login back our MS office. Please help us to login or activate our license.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-05-15T10:46:31.3566667+00:00
Transcending Horizons 0 Reputation points
answered 2026-05-15T11:22:44.8466667+00:00
Sumit D - IA 168.3K Reputation points Independent Advisor
2 answers

I have purchased an office key,tried several ways but can't install it

I have purchased a lifetime office 2024 license key. When going via login and entering the license key and choose to download 64-bit, always get service unavailable. Also tried through other accounts which I have for a long time, but same problem. Then I…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-05-15T10:31:41.4466667+00:00
Maurits de Lange 0 Reputation points
commented 2026-05-15T11:06:00.57+00:00
DaveM121 876.6K Reputation points Independent Advisor
1 answer

Previously installed Home Office 2021 on my laptop that I have now changed. How do I use my key to reinstall Office on my new laptop

Previously installed Home Office 2021 on my laptop that I have now changed. How do I use my key to reinstall Office on my new laptop

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-05-14T19:57:24.0566667+00:00
Anand Rengarajan 0 Reputation points
answered 2026-05-14T19:57:37.4433333+00:00
Q&A Assist
2 answers

how to update license in word and excel

on my word document i Have the message my license is 2019, how do I update this

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-05-14T13:27:54.1233333+00:00
Margaret McGinn 0 Reputation points
answered 2026-05-14T18:11:43.2933333+00:00
Stefan Blom 340.3K Reputation points MVP Volunteer Moderator
1 answer

How do I use my Microsoft365 subscription

Yesterday I bought a Microsoft 365 subscription and I am now going round in circles trying to open word. it keeps asking me for a product key, which I do not have. My subscription is showing in my Microsoft account - what am I doing wrong? I would be…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-05-14T14:45:42.0533333+00:00
Julie Joyce 0 Reputation points
answered 2026-05-14T14:58:46.6266667+00:00
Stefan Blom 340.3K Reputation points MVP Volunteer Moderator
3 answers

Microsoft Office Mismatch

my microsoft account has two office products. on this laptop i need the other product but am unable to change it.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-05-14T14:13:40.25+00:00
prateek goyal 0 Reputation points
answered 2026-05-14T14:55:27.59+00:00
Stefan Blom 340.3K Reputation points MVP Volunteer Moderator
1 answer

Pin Window Hello issue

Hi team, I'm facing the issue with pin window hello that try to put with my PC to login microsoft family to set email, ms office, onedrive that's say incorrect, could you please help me to fix this? Moderator note: personal information removed from…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-05-14T12:27:12.9133333+00:00
IamJoy Nattanan 0 Reputation points
answered 2026-05-14T12:46:28.24+00:00
Stefan Blom 340.3K Reputation points MVP Volunteer Moderator
2 answers

I need to switch to 365 personal and I have a redeem code that is not working

Will I loose my word and excell documents if I cancel my family subscription to enter my already purchased personal subscription product key. It will not let me reedeem this even though it is the day the old plan ends. I have turned off automatic…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-05-14T11:36:04.71+00:00
Kristen Vesbach 0 Reputation points
edited an answer 2026-05-14T12:31:42.7333333+00:00
Stefan Blom 340.3K Reputation points MVP Volunteer Moderator
2 answers

Restore my subscription

I accidentally cancelled my Microsoft 365 subscription and package. How do I restore it?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-05-14T11:43:08.9033333+00:00
Liz Fiest 0 Reputation points
answered 2026-05-14T12:18:37.96+00:00
DaveM121 876.6K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

How to remove a computer from sharing Office 365

How to remove Office 365 from a sharing old computer to ensure it is avaialble to install share on a new computer?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-05-14T08:34:20.88+00:00
Xandru 20 Reputation points
commented 2026-05-14T09:51:29.8833333+00:00
Xandru 20 Reputation points
1 answer

Office 2019 OEM License Not Detected After Factory Reset - Dell Vostro 3491

I purchased a Dell Vostro 3491 laptop in 2020 which came bundled with MS Office Home and Student 2019. After factory reset my Office stopped working. I checked all my Microsoft accounts but license not found. Microsoft Advanced Technical Support…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-05-09T10:24:59.69+00:00
Sani Yadav 0 Reputation points
edited a comment 2026-05-14T02:45:50.4966667+00:00
Ian-T 7,735 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

A recieved invitation to join is a bit old and i cant accept without the screen saying something went wrong.

The person who invited me cant send another invitation as her screen says I have already been invited.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-05-13T05:03:22.87+00:00
Ray Russell 20 Reputation points
accepted 2026-05-14T00:55:40.76+00:00
Ray Russell 20 Reputation points
3 answers

Activation Wizard States Office Installation ID invalid - Pro Plus 2021

Activation Wizard States Office Installation ID invalid - Pro Plus 2021 Hello, For some reason, I was booted out of sign-in from Office on my computer. Upon attempting to re-enter the product key, it states the product is invalid. During…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-05-13T21:59:48.7933333+00:00
Enigma 0 Reputation points
commented 2026-05-13T23:14:29.2833333+00:00
EmilyS726 230.7K Reputation points Independent Advisor
3 answers

can't install office on new pc because it doesn't show in devices

can't install office on new pc because it doesn't show in devices

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-05-13T18:50:11.6133333+00:00
Kevin McBride 0 Reputation points
answered 2026-05-13T20:50:35.1+00:00
Stefan Blom 340.3K Reputation points MVP Volunteer Moderator
2 answers

Add computer

I have an existing subscription but would like to add additional computer to family

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-05-13T19:57:40.5233333+00:00
Michael McGaffey 0 Reputation points
answered 2026-05-13T20:33:04.8733333+00:00
EmilyS726 230.7K Reputation points Independent Advisor
2 answers

How do I get software icons and apps loaded w 365 account aleady paid for

How do I load all MS software that comes with office on my laptop main screen as icon to open

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-05-13T18:09:37.9366667+00:00
Tracey Roberts 0 Reputation points
answered 2026-05-13T18:14:39.62+00:00
Stefan Blom 340.3K Reputation points MVP Volunteer Moderator
1 answer

office 2021 iso indirme linki hk

merhabalar office 2021 pro plus lisanslı kullanıcıyız. fakat sayfalarınızda türkçe kurulum iso dosyası bulamıyorum. link veya iso dosyası iletmenizi veya hangi microsoft url sinden almamız gerektiğini tarafıma bildirmenizi rica ediyorum. iyi çalışmalar…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-05-13T14:54:25.87+00:00
ÜMİT DOĞANAY 0 Reputation points
answered 2026-05-13T15:37:43.04+00:00
EmilyS726 230.7K Reputation points Independent Advisor