511 questions with Outlook | Web | Outlook on the web for business | Settings tags

Sort by: Updated
1 answer One of the answers was accepted by the question author.

Daily email limits while using Microsoft Office LTSC Professional Plus 2024

I purchased Microsoft Office LTSC Professional Plus 2024. I am being limited to the number of emails I can send daily. I am not sending over 500 emails on a daily basis. Why is the limit on my accounts so low? O.B. Moved from: Microsoft 365 and Office…

Outlook | Web | Outlook on the web for business | Settings
asked 2026-02-11T17:23:42.0866667+00:00
OB 4 20 Reputation points
commented 2026-08-05T16:59:48.2+00:00
JuliaMarvin 20,910 Reputation points Volunteer Moderator
2 answers

Outlook Web App (OWA) Can't Revert from Light Version

My Outlook Web App online was set to the light version and I'm unable to revert it back. I click on Options, but when I try to click on "Outlook version" in the navigation menu, nothing happens and the URL just adds a '#' to the end of it.

Outlook | Web | Outlook on the web for business | Settings
asked 2026-08-04T18:36:00.1666667+00:00
Lawrence, Rachel 0 Reputation points
answered 2026-08-04T19:05:59.9733333+00:00
Ryan-N 14,510 Reputation points Microsoft External Staff Moderator
1 answer

I need to change the font of Sender and the Subject line in my Inbox

Our work has just ported over to Outlook 365. I pay a yearly fee for Office 365. The name of the sender is too small and not noticeable enough to differentiate from "read" emails. The subject line is in blue and is also not noticeable enough. I…

Outlook | Web | Outlook on the web for business | Settings
asked 2026-07-30T23:01:54.74+00:00
Robert Hughes 0 Reputation points
answered 2026-07-30T23:42:30.6066667+00:00
Jade Ng 14,690 Reputation points Microsoft External Staff Moderator
1 answer

'Time Zone' and 'Work Hour Time Zone' Mismatch - Anyone seen this before?

Users are unable to book meetings with each other as every time selected says either 'X user is unavailable' or ' You are unavailable' Everyone in our org should be running on UTC+00:00 with the work hours 08:00 - 17:00. When looking into this we noticed…

Outlook | Web | Outlook on the web for business | Settings
asked 2026-07-21T13:15:48.06+00:00
Seb 0 Reputation points
commented 2026-07-22T13:47:36.31+00:00
Julie Huynh 2,440 Reputation points Independent Advisor
1 answer

Bookings page clone corrupted original

I created a clone of my Shared Bookings Page, but now my original is getting corrupted by the new one. For example any edits I make to the name of the new one, the original gets updated. And my booking page link just returns "some error…

Outlook | Web | Outlook on the web for business | Settings
asked 2026-07-21T12:08:11.0733333+00:00
Eric Goral 0 Reputation points
answered 2026-07-21T12:58:07.54+00:00
Henry-N 16,325 Reputation points Microsoft External Staff Moderator
1 answer

Email Navigation

My office had a move and I lost my settings and now I can't find where I used to set this. I want behavior that when I delete an email it goes to the previous email instead of going back to the Inbox or Folder. This is highly inefficient at going thru…

Outlook | Web | Outlook on the web for business | Settings
asked 2026-07-20T12:31:14.38+00:00
Kwong, Woo Fung 0 Reputation points
commented 2026-07-20T15:16:56.4266667+00:00
Kwong, Woo Fung 0 Reputation points
1 answer

Suggested recipients not populating when composing email

Hi, I run outlook via web browser and over the past few days, when composing an email, the suggested peoples list does not populate. I have done some basic research and cleared cache, restarted PC and browsers but nothing seems to work. I have followed…

Outlook | Web | Outlook on the web for business | Settings
asked 2026-07-14T01:24:26.4+00:00
Damien 0 Reputation points
commented 2026-07-16T06:53:20.1+00:00
Darren-Ng 12,765 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Bookings: How do I add documents I want the customer to review before an appointment?

I'm trying to figure out a good way to setup a default document stack that I want customers to review prior to an booked appointment through Microsoft Bookings. After checking Microsoft's documentation Define your services in Shared Bookings I see an…

Outlook | Web | Outlook on the web for business | Settings
asked 2026-07-10T18:37:30.4666667+00:00
Franco Espinoza 0 Reputation points
answered 2026-07-10T23:01:10.04+00:00
Ruby-N 13,320 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Bookings not sending the calendar invite to the Guest Emails

On our internal Bookings platform, we allow employees to book us for a session. They can invite other employees who might be part of the discussion. To accommodate for this, we have enabled the Guest Emails field under the Customised Fields. They are…

Outlook | Web | Outlook on the web for business | Settings
asked 2026-07-09T13:13:13.39+00:00
Anja Store 0 Reputation points
answered 2026-07-09T14:01:20.5833333+00:00
Rin-L 23,385 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Bookings Not Showing Central Standard or Daylight Time

Hi, I'm trying to utilize Microsoft Bookings for Outlook and I am unable to find Central Standard Time or Central Daylight Time in the options. Could I have some help with this? Thank you, Natalie

Outlook | Web | Outlook on the web for business | Settings
asked 2026-07-06T13:37:17.18+00:00
Natalie Richards E 0 Reputation points
commented 2026-07-09T07:42:29.19+00:00
Demi-N 20,075 Reputation points Microsoft External Staff Moderator
1 answer

MS booking Shared Page

Hi I'm trying to get a booking link on to a button on my website to MS Booking - it's all straight forward to set up but Booking won't generate the shared page and says there is a problem creating it. its become very frustrating. It creates a user…

Outlook | Web | Outlook on the web for business | Settings
asked 2026-07-06T11:38:13.0533333+00:00
Neil Russell 0 Reputation points
commented 2026-07-07T15:31:34.9266667+00:00
Killian N 2,740 Reputation points Independent Advisor
1 answer

Outlook Web profile menu not opening (account icon unresponsive) – fix

I ran into an issue with Outlook on the web where clicking the profile icon (top-right) did nothing—no dropdown menu appeared, so I couldn’t switch accounts or sign out. Details: Happens in multiple browsers (Edge, others) Happens even in Incognito …

Outlook | Web | Outlook on the web for business | Settings
asked 2026-07-01T01:00:16.3066667+00:00
Stephen Jennings 5 Reputation points
edited a comment 2026-07-01T22:53:52.0633333+00:00
Hornblower409 11,955 Reputation points
1 answer

Microsoft Outlook Web App (OWA) Light version

Hi, we are in 2026, but due to some office matter, i'm using the Microsoft online web email, since the last 2 weeks i can not see the imagen on the email inbox, so last night, i tried to see if the light version would be able to load the imagen but i…

Outlook | Web | Outlook on the web for business | Settings
asked 2026-06-29T16:57:07.6366667+00:00
osman22 stanziola 0 Reputation points
commented 2026-07-01T06:18:11.2466667+00:00
Darren-Ng 12,765 Reputation points Microsoft External Staff Moderator
1 answer

New Outlook for windows performance diagnostic

users are complaining that the new web-based Outlook for Windows takes upwards of 10 seconds to load and navigate compared to the near-instant performance of Outlook Classic. Where inside Intune Endpoint Analytics can we measure this application launch…

Outlook | Web | Outlook on the web for business | Settings
asked 2026-06-30T03:32:34.6866667+00:00
INT66 Risla 20 Reputation points
answered 2026-06-30T06:41:30.4533333+00:00
Xuan Nhu 890 Reputation points Independent Advisor
2 answers

Can I add bulk items into a mail rule for Outlook?

I want to create a mail rule that looks for certain text (actually numbers) in the Subject or Body of the message and move to a specific folder. Since I want to make about 5 similar rules and each would have about 100 possible number sets, is there a…

Outlook | Web | Outlook on the web for business | Settings
asked 2026-06-25T19:45:54.0133333+00:00
DRW 0 Reputation points
answered 2026-06-26T06:50:54.95+00:00
Vasil Michev 127.5K Reputation points MVP Volunteer Moderator
3 answers

Option to disable message preview has disappeared from shared inbox on web

For whatever reason, the option to disable message preview via the view option has disappeared. The only options now available are to display one or multiple lines. This is via https://outlook.cloud.microsoft/mail/ for a shared mailbox. Is there any way…

Outlook | Web | Outlook on the web for business | Settings
asked 2026-06-18T09:01:00.9233333+00:00
Rhys Bennett 10 Reputation points
edited a comment 2026-06-25T12:44:57.3833333+00:00
Demi-N 20,075 Reputation points Microsoft External Staff Moderator
1 answer

Unable to access admin account

Hi, For our email account [Moderator note: Personally Identifiable Information removed]@chasehaul.com (which is our customer support email ID), there is a forwarding setup. However, I've gone through entire emails settings and there's no email…

Outlook | Web | Outlook on the web for business | Settings
asked 2026-06-20T10:10:21.1433333+00:00
Hello Chasehaul 0 Reputation points
commented 2026-06-23T14:55:32.0766667+00:00
Liora D 18,900 Reputation points Microsoft External Staff Moderator
2 answers

The App Launcher in Outlook on the web does not display.

The App Launcher in Outlook on the web does not display the full list of Microsoft 365 apps. This issue only fails in Outlook online. The app luncher works in other online apps like OneDrive and Teams.

Outlook | Web | Outlook on the web for business | Settings
asked 2026-06-10T03:12:15.8933333+00:00
Yasiri Boonchan 0 Reputation points
edited a comment 2026-06-18T23:30:11.3633333+00:00
Darren-Ng 12,765 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Call forwarding from my outlook account has failed (was working yesterday) -

Error message: Remote server returned '550 5.7.520 Access denied, Your organization does not allow external forwarding. Please contact your administrator for further assistance. AS(7555)' I am the only user and administrator, and my user preferences…

Outlook | Web | Outlook on the web for business | Settings
asked 2026-06-16T03:01:54.2166667+00:00
Louise Taylor 20 Reputation points
accepted 2026-06-16T03:18:41.79+00:00
Louise Taylor 20 Reputation points
2 answers

Unable to uncheck and save webmail light version its got hide.

Unable to uncheck and save webmail light version its got hide.

Outlook | Web | Outlook on the web for business | Settings
asked 2026-06-09T06:55:37.56+00:00
NAGALINGA CHANNADASAR 0 Reputation points
commented 2026-06-10T11:56:53.8766667+00:00
Tamara-Hu 17,950 Reputation points Microsoft External Staff Moderator