Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,067 questions
1 answer
Individual identity validation repeatedly failing — "Sorry, you do not meet requirements to create a Verified ID at this time" (Public Trust, Organization validation, Australia)
We're setting up Azure Artifact Signing (Public Trust) for our organization. We've completed the Artifact Signing account setup and submitted an Organization identity validation request. When proceeding to the individual identity verification step…
Artifact Signing
asked 2026-08-03T01:02:36.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 6%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Allan Stewart
5
Reputation points
commented 2026-08-08T01:40:55.2766667+00:00
Allan Solomon Mejia
2,595
Reputation points
1 answer
Organization identity validation fails because billing account type is "Individual" — company VAT was provided at signup and account type cannot be changed
We are onboarding to Azure Artifact Signing and are blocked on organization identity validation. Support request 2608060050000985 has been filed for this; posting here as well because the resolved precedent for this exact problem came through…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,067 questions
asked 2026-08-05T19:02:36.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 49%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYY%3C/text%3E%3C/svg%3E)
Yunus Yildiz
0
Reputation points
answered 2026-08-07T21:02:41.1933333+00:00
Allan Solomon Mejia
2,595
Reputation points
0 answers
Artifact Signing organization identity validation failed without a reason
Our Artifact Signing public organization identity validation changed to Failed after the designated representative completed the Microsoft-requested government-ID and face-verification process. The Azure portal and notification email provide no failure…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,067 questions
asked 2026-08-07T19:38:41.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 98%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jon Hansen
0
Reputation points
asked 2026-08-07T19:38:41.6933333+00:00
Jon Hansen
0
Reputation points
1 answer
Trying to verify Identity for Azure Artifact signing. But the verification link said it is blocked
I'm trying to verify identity for azrue artifact signing. I have received the verification link but when I click on the link to verify it says the request is blocked. Can you help? The request is…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,067 questions
asked 2026-08-05T15:59:49.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 2%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jay Chung
0
Reputation points
commented 2026-08-07T19:23:37.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 10%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Moosa Khan
610
Reputation points Microsoft External Staff
Moderator
5 answers
Artifact Signing Identity Validation fails because of city/zip mismatch
Hello, I'm an individual developer trying to complete individual identity validation for Trusted Signing / Artifact Signing so I can create a Public Trust certificate profile to code-sign a Windows app I wrote. My account is CephasMedia, in the East US…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,067 questions
asked 2026-06-10T20:09:33.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 96%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPH%3C/text%3E%3C/svg%3E)
Peter Hitzeman
0
Reputation points
answered 2026-08-07T19:22:10.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 52%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Meha-MSFT
2,125
Reputation points Microsoft Employee
Moderator
0 answers
How can I get Artifact Signing working
I have tried to register for Artifact Signing, it let me register my organisation and then I had to do an identity check, but has stuck on In Progress ever since, over a week. Also tried to register as an individual and it would not let me, saying the…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,067 questions
asked 2026-08-07T10:50:33.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 64%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
Peter Briggs
0
Reputation points
commented 2026-08-07T15:34:35.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 30%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGP%3C/text%3E%3C/svg%3E)
Goutam Pratti
6,215
Reputation points Microsoft External Staff
Moderator
1 answer
Artifact Signing organization identity validation — email verification link blocked at the edge.
Artifact Signing organization identity validation — email verification link blocked at the edge. Identity validation ID: 09e09d02-0cc0-4cb3-8384-d6e98801eb86 Artifact Signing account: ArignoteSubmission (North Europe) Organization: Arignote OÜ, Tallinn,…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,067 questions
asked 2026-07-27T11:21:58.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 64%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Pablo Sarrias
5
Reputation points
answered 2026-08-07T12:56:33.8233333+00:00
Pablo Sarrias
5
Reputation points
1 answer
Azure Trusted Signing
I cannot tell you how annoyed I am with this support process so far. I cant copy and paste, but my Organization Identity Validation is failing, the status tells me to go click the email link. I click the link and get The client does not have access…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,067 questions
asked 2026-07-28T00:32:49.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 52%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
Kevin Knapp
0
Reputation points
answered 2026-08-07T07:25:59.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 74%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jyotishree Moharana
1,945
Reputation points Microsoft External Staff
Moderator
1 answer
Artifact Signing organization identity validation failed with no visible failure reason
Hello, Someone from Microsoft team can help to look at our identity validation id: e69edeae-d8ba-4a42-ad4c-bc90b0e0f92b. It failed with no reason so we can not proceed the next steps. Many thanks.
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,067 questions
asked 2026-07-29T23:53:47.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 0%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thien Nguyen
0
Reputation points
answered 2026-08-07T07:23:33.7333333+00:00
Jyotishree Moharana
1,945
Reputation points Microsoft External Staff
Moderator
2 answers
Artifact Signing — Organization identity validation "Validation Fail" with no reason shown; how do I get the specific reason?
Our Public Organization identity validation for Azure Artifact Signing (Trusted Signing, RP Microsoft.CodeSigning) has moved to "Validation Fail". The portal shows the failed status but no reason/detail, and the notification email…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,067 questions
asked 2026-08-03T05:28:17.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 88%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Michael Huff
0
Reputation points
answered 2026-08-07T07:17:53.7233333+00:00
Jyotishree Moharana
1,945
Reputation points Microsoft External Staff
Moderator
1 answer
Unable to complete the identity verification. MSFT did not show how to fix it and where to fix it
I completed the identity verification process, but the Microsoft Azure page still shows "Failed." I tried to complete the identity verification again, but when I clicked the verification link, it said "No Access." I called Microsoft…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,067 questions
asked 2026-08-06T22:07:27.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 52%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELZ%3C/text%3E%3C/svg%3E)
Larry Zu
0
Reputation points
commented 2026-08-07T02:58:11.7566667+00:00
Allan Solomon Mejia
2,595
Reputation points
1 answer
Trusted Signing – identity validation email verification returns "The request is blocked"
When I click the identity-validation email verification link, the page 3pc.microsoft.com/vetting/email_accept returns "The request is blocked." This happens on multiple browsers (including incognito), on multiple devices, and on completely…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,067 questions
asked 2026-08-03T07:19:26.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 38%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZN%3C/text%3E%3C/svg%3E)
Zoltán Konkoly
0
Reputation points
answered 2026-08-07T02:03:42.14+00:00
Allan Solomon Mejia
2,595
Reputation points
0 answers
Repeated duplicate document request — escalate Artifact Signing identity validation
Vetting Operations has again requested original government-issued business registration documentation. I already supplied the requested formation/registration documents, and the latest response does not identify what specific document, field, or…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,067 questions
asked 2026-07-24T18:29:27.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 35%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECP%3C/text%3E%3C/svg%3E)
Chris Platt
0
Reputation points
commented 2026-08-06T21:40:48.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 14.000000000000002%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHE%3C/text%3E%3C/svg%3E)
Harshitha Eligeti
4,525
Reputation points Microsoft External Staff
Moderator
1 answer
My Identity Validation has been in progress for over a week
My identity validation has been stuck in progress over a week when can I expect an update?
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,067 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 27%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEV%3C/text%3E%3C/svg%3E)
1 answer
Artifact Signing identity validation - Verification fails
I'm setting up identity validation for Artifact Signing (individual/company account, EU - Croatia) and it fails at the Face Check step. The portal shows "Face Check failed - we could not verify your identity." In Microsoft Authenticator, the…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,067 questions
asked 2026-07-22T22:44:40.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 86%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
softwaremaniac
0
Reputation points
commented 2026-08-06T19:24:47.1566667+00:00
Moosa Khan
610
Reputation points Microsoft External Staff
Moderator
0 answers
Artifact signing Account - Identity Validation In Progress Over a Week
I don't know why my identity validation is being held up its been over a week with an in progress state. This is time sensitive. My previous post was taken down for some reason I need assistance and there is no way to submit a support ticket it keeps…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,067 questions
0 answers
Artifact Signing email verification link says “The request is blocked”
Artifact Signing email verification link says “The request is blocked” I am completing public organization identity validation for Azure Artifact Signing/Trusted Signing. My identity-validation status is still “In Progress,” and I received the email…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,067 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 8%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
1 answer
Can't able to access free trail with my email
I have sing up for azure portal for free trail offer but after verification and successful credit card transaction still my account is under review is showing since 14 hours? May I know the reason why it is still in review since long??
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,067 questions
asked 2026-08-05T05:04:42.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 66%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Asim Kumar
0
Reputation points
answered 2026-08-06T14:21:48.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 11%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Megha Ramakrishnan
335
Reputation points
5 answers
Unable to complete email verification for artifact signing identity validation
I am trying to get through the identity validation email confirmation - I created an identity for our company so we can get an artifact signing account for signing our MSI's. I received the email with the verification link, but when I click that link I…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,067 questions
asked 2026-07-06T18:45:40.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 91%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JJ
0
Reputation points
commented 2026-08-06T14:18:20.0133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 4%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Saravana Kumar D
5
Reputation points Microsoft External Staff
Moderator
1 answer
Artifact Signing (Trusted Signing) identity validation stuck in progress over 10 business days
Artifact Signing (Trusted Signing) identity validation stuck "In Progress" for over 10 business days Organization: 19PINE PRIVATE LIMITED (Singapore) Account: pine-desktop-signing Identity type: Public Submitted around 7.28. Status has remained…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,067 questions
asked 2026-08-06T08:57:32.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 71%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFQ%3C/text%3E%3C/svg%3E)
fu qiang
0
Reputation points
answered 2026-08-06T08:57:47.6533333+00:00
AI answer