cant reapond in chat in teams

J B 0 Reputation points
2026-08-07T23:37:39.6666667+00:00

unable to provide a response when using chat feature in Microsoft Teams team

Microsoft Teams | Microsoft Teams for business | Teams and channels | Manage a team or channel
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  1. Alina Le 4,445 Reputation points Independent Advisor
    2026-08-08T00:00:47.17+00:00

    Hello @J B

    To confirm the situation and suggest the troubleshooting steps in the right direction, may I confirm a few points:

    1/ May I confirm whether you were unable to click the "Send" button shown in the first image, or if you are unable to use the "Reply with Quote" feature to follow up on a message, as shown in the second image?

    318

    329

    324

    2/ Did this issue occur in a group chat or in a one-on-one chat with a specific person?

    3/ Do you receive any error message when attempting to send the message?

    4/ Have you tried to recheck with the Teams web version? https://teams.cloud.microsoft

    You can send me a screenshot or describe more about this issue so I can understand your needs better for further assistance. (Please kindly remove all personal information)

    User's image

    Looking forward to hearing from you!


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