MS TEAMS QUESTION

Dear @SCHNEIDER, RAY J,

Thank you for reaching out! Just to clarify, are you referring to not seeing the Microsoft Teams option when scheduling meetings in Outlook? Because the Outlook version you are using was not specified, I have outlined troubleshooting steps for both Classic Outlook and the New Outlook experience.

Please ensure your operating system and Outlook application or browser are fully updated before trying any steps.

Scenario 1: Classic Outlook

Step 1: Check whether the Teams button appears in the Calendar view

To schedule a Teams meeting, please switch to the Calendar tab.

• Open Outlook > Go to the Calendar tab > Select New Meeting, New Appointment, or New Items > Appointment or Meeting.

Note: Creating a meeting from the Email tab will not display the Teams meeting option. 

Step 2: Verify the Microsoft Teams Meeting Add‑in 

• Please open the Classic Outlook app > File > Options > Add‑ins. 
• At the bottom, set Manage to: Disabled Items > Go. 

• If Microsoft Teams appears in this list, select it and choose Enable. 

If it doesn't appear, continue with these steps: 

• Return to File > Options > Add‑ins 
• Set Manage to: COM Add‑ins and select Go. 
• Ensure Microsoft Teams Meeting Add‑in for Microsoft Office is checked. 
• Restart Outlook. 

Step 3: Reinstall Office apps 

If the add‑in still does not load correctly, reinstalling Outlook can provide a fresh configuration. 

For reference: Download, install, or reinstall Microsoft 365 or Office 2024 on a PC or Mac

Scenario 2: New Outlook 

Step 1: Verify the Teams meeting option 

• Please go to the Calendar tab > Select New event > Confirm the Teams meeting toggle appears. 

• After saving the event, Outlook will automatically generate a Teams meeting link.

Step 2: Uninstall and reinstall Outlook app 

You can follow the same reinstallation steps listed in Scenario 1 if the Teams button remains missing. 

Additionally, you may follow this article and check if it helps: Teams Meeting add-in is missing in Outlook Desktop after updating to New Teams

I hope the information above is helpful. If my understanding of your scenario does not fully align with your situation, please feel free to reply with additional details or clarify any points that may have been misunderstood.

Thank you very much for your valuable time and your cooperation. Looking forward to your response!

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