where is a Microsoft live chat link?

Hey there! Nice to meet you!

I'm sorry you are experiencing this.

The only way to recover a hacked account is through the official Microsoft troubleshooter guide:

https://support.microsoft.com/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

If the account recovery web form doesn't work, and if the security info has been replaced by the hacker, I'm afraid there is no other working method to recover the Microsoft account, and Microsoft Support cannot help either.

However, I would recommend reaching out to Microsoft Support immediately, as they can possibly "Suspend" the account permanently once they have confirmed that the account can no longer be recovered in order to prevent the hacker from using it:

https://support.microsoft.com/home/contact?SourceApp=smc2&ContactUsExperienceEntryPointAssetId=S.HP.SmcContactUsLanding

Type "Microsoft 365 sign-in problem" > Click "Get Help" > Scroll down and select the option "Sign in to contact Support" > Microsoft 365 and Office > Billing and Account Profile Questions > Confirm > then select "Chat with a support agent in your web browser"

Thank you for your understanding.

Best regards,

Darhyl

To reach Microsoft support via live chat for a hacked Outlook.com/Hotmail account, use these options:

1. Use the hacked-account helper

• Go to How to recover a hacked or compromised Microsoft account and select Start: Start.
• Enter the affected email or phone number.
• Follow the prompts; if self-help cannot resolve it, the flow can offer an option to talk to an agent.

2. If you can still sign in to Outlook.com

• Sign in at Outlook.com.
• Select Help on the top menu.
• Type a brief description of the problem in the Help pane.
• If suggested articles do not help, scroll down and select Yes under Still need help?.
• Choose Chat with a support agent in your web browser to start a live chat.

3. If you cannot sign in at all

• Use the sign-in helper for blocked/compromised accounts: click here.
• Or use the general Microsoft account help page and choose to talk to a support agent: I need to talk to a customer support agent.

These paths route to Microsoft’s official support and are the supported ways to get a live chat for Outlook.com and Microsoft account issues.

References:

• How to recover a hacked or compromised Microsoft account
• Unblock my Outlook.com account
• Help protect your Outlook.com email account
• Get help with your Microsoft account
• My username and password have stopped working
• My account got hacked. - Microsoft Q&A
• Can't sign in to my email - Microsoft Q&A
• How do I send an email to Microsoft about my account being hacked and taken over by <removed> ? - Microsoft Q&A
• Need to speak to a agent I am getting pop up draft scam emails - Microsoft Q&A
• How do I get a live person at Microsoft.? - Microsoft Q&A