Using New Outlook on Windows for professional communication and productivity
Hi @Michael Cohen,
I hope you’re doing well today.
Based on the information you shared that your calendar colors no longer appearing in the new Outlook for Windows after the recent update, and the color features not being available when you try to categorize events. This behavior can occur because the new Outlook displays calendar colors through Color Categories, and those categories may not be available if the category list has not loaded correctly or has not been recreated after the update. In addition, category support can vary by account type, so when the calendar is connected to an account that does not fully support categories, the categorize options may be limited in the app.
To get your colors back, please follow the steps below in order, as each step builds on the previous one.
1/ Create or refresh your category list in the new Outlook, then apply it to a calendar event.
- First, open the new Outlook and go to Settings, then select Accounts, and then select Categories.
- Next, create a new category or edit an existing one by choosing a name and a color, and then save your changes.
- After that, return to Calendar, right click an event you can edit, select Categorize, and then select the category you just created so the color appears on the event.
- References:
2/ Update categories in Outlook on the web to trigger a clean sync, then restart the new Outlook app.
- To begin with, sign in to Outlook on the web and create or edit a category under the Categories settings so the category list is saved to the mailbox.
- Then, apply that category to a calendar event on the web and save the item.
- Finally, fully close the new Outlook for Windows and reopen it, because restarting the app helps the refreshed categories appear in the desktop experience.
- Reference: Use categories in Outlook - Microsoft Support
3/ If your calendar is connected to a non-Microsoft account, add an Outlook.com mailbox and set it as the primary account for category controls.
- First, go to Settings, then Accounts, and add an Outlook.com mailbox, or create one if needed.
- Next, in Manage accounts, set the Outlook.com mailbox as the main account, because this can restore category options for calendars that otherwise show limited categorization in the new Outlook.
- Afterward, close the new Outlook and reopen it, then try categorizing a calendar event again to confirm colors are available.
I hope the information I shared earlier was somewhat helpful in addressing your issue. If you have any further questions or updates, please don’t hesitate to share. I’m always happy to assist further if needed.
Thank you for your patience and your understanding. I look forward to continuing the conversation.
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