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Hi, I am trying to play Minecraft with my son but it'll either refuse to let me join or it will let me join for 5 seconds then kick me out.
I have checked the privacy settings on both accounts and they both allow multiplayer.
I have also set up both of our accounts into a family on Microsoft to see if that will help but no.
Both the games are updated to latest version.
Before loading the world, the multiplayer settings on the game are correct. I have the error codes Terracotta and Door and neither error seems to indicate anything.
During the game the multiplayer settings are greyed out but nothing seems to block multiplayer in any of the privacy settings on his Microsoft/Xbox account.
IPad is host for game but the reverse also does this.
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Hello Ethan Palmer,
Welcome to Microsoft Q&A forum.
Before we proceed, may I have a photo of the error code you see so I can check for you? Also, can I have the photo of your Xbox privacy settings as well so I can understand it better? Please remember to remove all personal information before posting.
Additionally, can you or your son join others online world normally?
I'm waiting for your reply.
I can join others worlds normally, my son cannot join others other than his sisters world both IPads, but he cannot join his brothers and his brother can't join anyone at all.
Edit: he can join my worlds but i still cannot join his worlds
Hello Ethan Palmer,
Thanks for replying.
May I know if all of these accounts are all in your Family group? If it does, can you please go to family.microsoft.com and check "Content filters" and Multiplayer permissions to see if they all match?
Additionally, can you please check under "Xbox One/Windows 10 online safety" if "Other can communicate with voice, text or invites is set to "Everybody"? Please remember to click "Submit" to save changes before you switch the tab.
I'll assume that all of you is connecting to each other using the same network. If I am wrong, please let me know.
Hello Ethan Palmer
Just checking in to make sure that you have received my reply. Please let me know if you have any updates.
Hi so at the moment it’s just me and my sons account that are in the same family group just whilst I try and figure out why it’s not working for simplicity
i have checked for the content filters section and there doesn’t seem to be anything there.
i have set the communication bit to everyone and that hasn’t worked.
all connecting via same network
Hello Ethan Palmer,
Thanks for the information.
Just want to make sure, can you please check the version number of your son's Minecraft and yours? While both has been full updated, iPad update might come later instead of instantly align with Windows.
I'm waiting for your reply.
Hello Ethan Palmer,
Just checking in to make sure that you have received my reply. Please let me know if you have any updates.
Hello Ethan Palmer,
It's been a while since I last heard from you. May I know if you still need assistance in this?
Any feedback is appreciated.
This is my sons section on the family app and there’s no restrictions on anything.
its just my son and me in this family at the moment as I’m trying to figure out why we can’t join each other.
as for online safety section, I’ve tried previously with it set to everybody for those bits and that didn’t work and they are still set to everybody
we are all trying to connect using the same network
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