senior vice-president of "customer experience" at Comcast. What happened with Mr. O’Rourke's service is completely unacceptable. Despite our attempts to address Mr. O’Rourke’s issues, we ...

While Comcast has received the most press this year for its legendary, but perhaps improving, customer service -- the company did not even make Consumer Reports fifth annual "Naughty & Nice" list.

In the latest American Customer Satisfaction Index survey, fiber broadband's fast speeds place it far ahead of cable, with AT ...

Dense Air, a pioneer in shared wireless infrastructure, announces our rebrand to IONX Networks, a move that reflects our ...

The US broadband market is rapidly consolidating, leaving fewer choices as six of the top 10 internet providers were involved ...

Elliptic Labs (EuroNext Growth: ELABS.OL), a global AI software company and the world leader in AI Virtual Smart Sensorstm, and Intel have a long-term partnership to bring smarter, more intuitive AI ...

Product safety is key in today’s fast-paced consumer word, yet it is not always a guarantee. From the food in our pantries to the cars we drive, and even the products on our shelves, recalls take ...

A sausage product from Bourgeois Smokehouse, that was sold through 10 Rouses Market locations in 3 states, tested positive ...

As 5G’s ultra-fast networks merge with the predictive power of artificial intelligence, industries from telecom to healthcare ...

Comcast Internet ... to the following service people who worked with us (twice) and answered all of our questions... Anna, Ulizes, Luis, Esmeralda. All four of these customer service ...

It seems like every time I turn around, my bill has gone up. Comcast’s cable service has gone down so often in the past year that it should be giving its customers a partial refund. Barbara ...

Becca Richards and her neighbors have been without their Xfinity internet. After contacting the 13 Help Team, her service was ...