Zendesk, a pioneer in Agentic AI-powered customer service, today announced the completion of its acquisition of Local Measure, a leading CCaaS (Contact Center as a Service) and advanced voice ...

A risk-averse business culture and complex regulations have stifled innovation on the continent, weighing on its future.

Augmented intelligence isn’t about handing control over to machines; it’s about using AI as a force multiplier for human ...

Microsoft stock comes at quite a premium in the tech sector, approaching an all-time high at $458 right now. Read why I ...