Becca Richards and her neighbors have been without their Xfinity internet. After contacting the 13 Help Team, her service was restored.

Why has Comcast’s customer service been so traditionally bad? Largely because it hasn’t faced any negative repercussions for it. After all, in many markets Comcast is the only game in town for ...

While their services are reliable, customers may occasionally need assistance with billing, technical issues, or account management. If you're looking to reach Xfinity Customer Service 1-844-513 ...

Comcast lost 427,000 video customers in the first quarter, dropping the total to 12.1 million and continuing a long downward ...

Comcast says the outage was due to “several, back-to-back acts of suspected vandalism" to their communication lines.

Comcast has had previous outages in Kent caused by vandalism, including April 22 and Jan. 21 of this year and Nov. 30, 2023.

Overpriced for what you get. And the absolute worst customer "service" because everything I was told were false promises. Xfinity Mobile is absolutely the worst phone service I've ever had.

I’ve been experiencing a cable outage for over a week, and my experience with Xfinity customer service has been incredibly ... me to repeat the exact same issue—no picture or sound on my ...

Comcast received the dubious honor ... that focus on the company’s service quality and problems with the quality of customer service it provides. According to Comcast’s executive vice ...