Fractured and incomplete datasets are a key barrier towards effectively training AI models for deployment in healthcare settings.

Microsoft's coming Dynamics 365 ERP/CRM service has something called the 'Common Data Model' at its core. Here's more on what CDM is and why it matters.

The cornerstone of CRM systems (and any sales or service transaction) is interaction between your people and your customers. But more people records in the system isn't necessarily better, as many ...

Anything relative to a customer is valuable in a CRM system, including personal customer information and demographic data. Notes and attachments can capture the details of a service call, customer ...

The BI Maturity Model These four stages describe a maturity model that can grow and adapt according to organizational priorities over time: Stage 1: Initial CRM Tactical At this initial stage of CRM ...

TheCustomer Relationship Management Industry Report 2024 - Integrable, Easy-to-use CRM Solutions with AI and Data Analytics Enable Personalized Customer Experiences - ResearchAndMarkets.com ...

Salesforce CRM and International Business Machines IBM have announced an expanded strategic partnership, integrating IBM’s watsonx AI and Data Platform with Salesforce’s Einstein 1 Platform.