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This article provides a resolution for an issue where the Business unit dropdown list is empty in the Business unit separator step in the data unification process.
Symptoms
During the unification process, the Business unit field in the Business unit separator step doesn't show any value.
Resolution
Verify that the business units has been added to the Dataverse environment that's linked to the Customer Insights - Data instance.
Note
The test and production environments have different environment IDs and names.
For more information about business units, see Business unit data separation overview.