Explore agent observability

Completed

Observability is the foundation for managing agents across your organization. With agents get built fast, the risk grows rapidly. Observability provides real-time and complete view of every agent that helps you identify sprawl, understand behavior, and take action before problems escalate.

Challenges

Without observability, organizations face significant challenges in managing their agent ecosystem effectively, including:

  • No visibility into all agents running in your environment, including agents built outside the Microsoft ecosystem

  • Limited understanding of what agents are doing, where they run, and how often they execute

  • Difficulty in tracking and managing ownerless agents

Solution

With Microsoft Agent 365, organizations can:

  • Gain visibility into every agent in their environment

  • Understand how they’re used

  • Act quickly on performance, behavior, and risk signals before they impact the business.

The following capabilities help organizations to confidently scale their use of AI agents while maintaining control and minimizing risks.

  • Register and track agents in one place - Gain a complete view of all agents in your organization, including agents built with Microsoft AI platforms, agents from our ecosystem partners, and any agents you register yourself.

    Diagram showing agent Registry tab listing all the registered agents in your organization for tracking.

  • Measure agent effectiveness - Track key agent metrics, including adoption, quality, performance, speed of task, completion, and impact to make more informed decisions.

    Diagram showing agent usage, adoption, and effectiveness.

  • Visualize the agent ecosystem - Visualize how agents fit into the broader ecosystem, connect with other agents, and perform over a period of time. This helps simplify monitoring and accelerates issue identification.

    Diagram showing agent map for monitoring.

  • Extend oversight with role-based reporting - Build visibility across your organization through role-based reporting for security leaders to manage agent risks and business leaders to monitor business metrics and impact.

    Diagram showing role-based reporting to manage agent risks and monitor business metrics.