3,220 questions with Microsoft Partner Center-related tags

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New individual developer onboarding stuck at "Profile details" — Continue button does nothing (all fields verified)

I'm trying to open a free Individual developer account through the new onboarding flow at storedeveloper.microsoft.com. I completed identity verification (government ID + selfie), but I'm stuck at the "Profile details" step and cannot…

Microsoft Partner Center | Other
asked 2026-08-08T08:43:50.7266667+00:00
昊东 孙 0 Reputation points
0 answers

Hardware Developer Program enrollment deactivated despite Authorized vetting – request reactivation

Our vetting status is "Authorized" and our EV certificate is Active, but the Hardware dashboard shows "Access restricted - your Partner Center account has been deactivated." We cannot access driver attestation signing.…

Microsoft Partner Center API
Microsoft Partner Center API

API access and integration with Microsoft Partner Center for managing partner data

773 questions
asked 2026-08-08T06:14:13.2233333+00:00
wang chaoyu 0 Reputation points
0 answers

UK Onboarding Loop: Database Glitch "State__GB_England" Freezes Legal Profile - Ticket #[2608070040002009]

I have been raising this as an issue for a week now. I understand others have been raising this for months and have never had it resolved. My Companies House Registration has "England" in the address which means it is adding…

Microsoft Partner Center | Other
asked 2026-08-07T18:04:27.6666667+00:00
Sarah CIC 0 Reputation points
edited the question 2026-08-07T18:16:05.88+00:00
Sarah CIC 0 Reputation points
0 answers

MCPP subscription and being charged for Azure usage

I have tried multiple ways to submit a ticket to Microsoft, but their system keeps running me in circles. This is unacceptable. How does one contact a real person to get some help?

Microsoft Partner Center | Other
asked 2026-08-07T11:03:01.4666667+00:00
Steve Siegel 0 Reputation points
0 answers

1.[BLOCKER] Hardware Developer Program - Verification survey not received & Support UI error

Hello, I am an Account Admin attempting to register for the Windows Hardware Developer Program, but I am currently blocked due to two issues: Survey Email Not Received: I have not received the identity verification questionnaire (survey) email required…

Microsoft Partner Center | Other
asked 2026-08-07T04:25:37.33+00:00
Lee changyoung 0 Reputation points
0 answers

Request for escalation: Hardware Program enrollment closed, all support routes inaccessible

Our Windows Hardware Developer Program enrollment was rejected at Employment Verification and closed with "There are no appeals available, we have closed your application." Identity Verification and Email Verification both passed; Business…

Microsoft Partner Center | Other
asked 2026-08-07T02:56:24.1466667+00:00
Kusanagi Shin 0 Reputation points
edited the question 2026-08-07T03:49:01.0233333+00:00
Kusanagi Shin 0 Reputation points
0 answers

Partner Center account deactivated - Employment Verification rejected, no appeal button (Seller ID: 84058050)

Hello Microsoft Support Team, Our Partner Center account (Seller ID: 84058050) has been deactivated. In the Verification Summary, the status shows: Employment Verification: Rejected Overall Verification Status: Rejected The page displays the…

Microsoft Partner Center | Other
asked 2026-08-06T07:46:31.4033333+00:00
hyids 0 Reputation points
0 answers

Unable to create a support ticket in Partner Center during Employment Verification

Hello, I am currently registering for Microsoft Partner Center. My Identity Verification has already been completed successfully. During the Employment Verification step, I accidentally uploaded my Business Registration Certificate instead of the…

Microsoft Partner Center | Other
asked 2026-08-06T07:15:15.93+00:00
RYU NAYOUNG 0 Reputation points
2 answers

Windows Hardware Developer Program enrollment is deactivated.

Windows Hardware Developer Program enrollment is deactivated. Correlation ID: f0f6975d-772e-4e35-9f58-1d3502106f6d Correlation Vector: Slz8XkiVAEKUf6Xw.3 Time: 06 Aug 2026 00:56:22 +00:00 Company: Halos Co., Ltd. Account UPN:…

Microsoft Partner Center | Other
asked 2026-08-06T01:05:30.5266667+00:00
장 기창 0 Reputation points
answered 2026-08-06T01:18:01.4566667+00:00
장 기창 0 Reputation points
0 answers

Microsoft Partner Center, Hardware Driver, Empty Dashboard

We have a validated Microsoft Partner Center account. In Programs, we have selected: "Hardware Register your company to certify and distribute drivers and devices that are compatible with Windows." It tells us: “Active in Hardware” An EV…

Microsoft Partner Center | Other
asked 2025-09-30T06:48:08.08+00:00
Stephan Wille 20 Reputation points
commented 2026-08-05T13:59:59.6833333+00:00
Juan Rosano 0 Reputation points
1 answer

Business Verification past the review window — no result, no new document requested

Hello Partner Compliance team, I'd like to request an escalation to the Partner Vetting team. Our company enrollment in the Developer program is stuck at Business Verification. Identity and Employment both passed. We submitted our official incorporation…

Microsoft Partner Center | Other
asked 2026-08-03T18:06:36.37+00:00
Bahadır CELEP 0 Reputation points
answered 2026-08-05T06:42:43.79+00:00
Bahadır CELEP 0 Reputation points
1 answer

Business Verification fails automated check for a newly registered sole proprietorship - Windows Hardware Developer Program

I am enrolling in the Windows Hardware Developer Program in order to sign an HID driver. Our Sectigo EV code signing certificate is already issued. The account is now stuck at the Legal Business Profile Verification stage. Current situation Email…

Microsoft Partner Center | Other
asked 2026-08-05T05:45:31.67+00:00
yoon jong hyun 0 Reputation points
answered 2026-08-05T05:46:01.6233333+00:00

AI answer

1 answer

FY26 Modern Work ECIF eligibility

Hi Microsoft Community, I have a question on End?Enterprise? Customer Investment Funds (ECIF) and hope someone can help me! I'd like to confirm whether ECIF funding is available for Modern Work + Security in FY26. If so, please share the defined…

Microsoft Partner Center | Other
asked 2025-08-19T08:14:42.78+00:00
Jae 30 Reputation points
commented 2026-08-04T21:10:43.2266667+00:00
Jimmie B 0 Reputation points
0 answers

Lost Hardware Dev Center account

Hi I am trying to login to hardware dev center so i can submit a driver, but it seems that our company already have a hardware dev center account, and if taht is true, that coworker who did that have not been working here for at least 10 years. Is there…

Microsoft Partner Center | Other
asked 2026-08-04T12:44:08.79+00:00
ChrisW 0 Reputation points
0 answers

Hardware workspace returns "account has been deactivated" after business verification passed — no agreement on record, enrollment flow dead-ends

Our company account passed business verification yesterday, but the Hardware workspace is still inaccessible and I cannot find any way forward from the UI. What is working: Account settings > Legal info > Verification Status: Authorized …

Microsoft Partner Center | Other
asked 2026-08-04T09:41:59.65+00:00
Bahadır CELEP 0 Reputation points
0 answers

Can Microsoft Partners get a read-only access to AlpineSkiHouse demo environment with access to security solutions like Defender XDR and Security Copilot?

Can Microsoft partners get access to the Alpine Ski House demo environment that is accessible to the internal MS employees? It's a read-only access where you are able to show incidents with demo usernames. For example: In security copilot, you should be…

Microsoft Partner Center | Other
asked 2025-09-15T11:57:28.1333333+00:00
Yash Mudaliar 201 Reputation points
commented 2026-08-04T01:45:55.13+00:00
Bryson Baldwin 0 Reputation points
0 answers

opção hardware mostra ativo mas não permite enviar novos hardware

O usuario é administrador geral, o programa HARDWARE está ativo, mas não habilita o envio de novos drivers para asssinatura. o que fazer?

Microsoft Partner Center | Other
asked 2026-08-03T21:02:09.72+00:00
Juan Rosano 0 Reputation points
edited the question 2026-08-03T21:16:42.9066667+00:00
Gérard Oomens 129.2K Reputation points Volunteer Moderator
0 answers

Partner Center Enrollment Blocked – Trust Code 715-123160 – Requesting Manual Review

Dear Microsoft Partner Center Support, I am requesting assistance with enrolling my company into the Microsoft AI Cloud Partner Program. Our enrollment is blocked with the following error: "Microsoft runs on trust. We engage in a rigorous set of…

Microsoft Partner Center | Other
asked 2026-08-03T17:00:58.37+00:00
Filipe Túlio De Almeida 0 Reputation points
1 answer

Tenant creation fails with Error 715-123280 across multiple emails, devices, and networks. Likely backend/account-level block

I am unable to create a new Microsoft Entra tenant / complete Microsoft 365 Business signup (via Partner Center "Create work account" flow). The process fails consistently with: Error Code: 715-123280 EventIds and SIDs collected across…

Microsoft Partner Center | Other
asked 2026-08-03T16:55:54.19+00:00
Yura Isachenkov 0 Reputation points
answered 2026-08-03T16:58:14.2933333+00:00
Yura Isachenkov 0 Reputation points
0 answers

How can a CSP customer with active subscriptions correct an incorrectly recorded billing country from SG to MY?

We are a CSP partner assisting an existing Malaysian organization. The customer’s registered business operations and billing address are in Malaysia. However, the Partner Center Customer Billing Profile is currently recorded as: { "culture":…

Microsoft Partner Center API
Microsoft Partner Center API

API access and integration with Microsoft Partner Center for managing partner data

773 questions
asked 2026-08-03T10:29:26.92+00:00
Lau Weng Chung 0 Reputation points
edited the question 2026-08-03T10:33:09.4166667+00:00
Lau Weng Chung 0 Reputation points