how do i change probability percentage for an opportunity

Hi Teresa,

Thank you for providing the additional details.

Based on your description, the behavior you are encountering appears to be directly related to Microsoft Dynamics 365 Sales Hub, specifically the Opportunity probability percentage field being read-only.

To ensure you receive the most accurate and dedicated assistance, I recommend posting your question in the Dynamics 365 Community forum.

The Dynamics 365 Community is the official channel specializing in Dynamics 365 products, including Dynamics 365 Sales, Sales Hub, Opportunity records, field behavior, forms, business rules, and related CRM configuration scenarios. There are many Dynamics 365 experts and community members there who can provide more specific guidance on why the probability percentage field is read-only and whether it is controlled by form settings, business rules, sales process configuration, or system customization.

When posting your question, you may include the following details:

• You are using Microsoft Dynamics 365 Sales Hub
• You are trying to update the Opportunity probability percentage
• The Probability field is read-only
• No error message is displayed
• Whether this happens for all users or only specific users, if known
• A screenshot of the field, with any sensitive information removed

I hope this helps move the case forward. Please contact if you need anything else.

If you found the answer helpful, I would truly appreciate it if you could mark it as 'Yes'. This helps highlight the solution for others who may be searching for similar information in the community. Your contribution not only supports fellow users in finding the right guidance more quickly, but also helps build a more resourceful and collaborative space for everyone.

Thank you for your contributions to the forum.

Hi Teresa,

Good day.

To assist you more effectively, could you please provide additional information regarding where you are seeing the opportunity and probability rating?

Based on your description, this request may be related to a CRM or sales application, such as Microsoft Dynamics 365 Sales, rather than Microsoft 365 or Office 365 core services. However, I would like to confirm this before advising further.

Could you please provide the following details?

• Which application are you using?
• Is the Opportunity record located in Microsoft Dynamics 365 Sales, Dynamics CRM, or another system?
• Are you trying to change a probability percentage, rating, or opportunity score?
• Is the field editable, read-only, or are you receiving any error message?
• If available, please share a screenshot with any sensitive information removed.

Please feel free to share the information in the comment below. Once I have it, I'll be better positioned to guide you through the appropriate next steps.

I'm looking forward to hearing your thoughts. 

Note: Follow the steps in the forum documentation to enable email notifications if you want to receive email notifications related to this topic.