Subfolder deleted

Question

Bennett Baugous 0

Accidentally deleted subfolder. Any wat to recover it?

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2 answers

Answer 1

Hi

If the subfolder was deleted in Classic Outlook, you may be able to recover it from the Deleted Items folder.

Open Deleted Items → find the deleted folder (or emails inside it) → right-click and choose Move Folder to restore it.

If it is not there, try Folder > Recover Deleted Items From Server (if your email provider supports it).

If the folder was permanently deleted or removed from the server, recovery may not be possible unless your email provider has a backup.

Answer 2

If the deleted subfolder was in an Outlook mailbox, recovery depends on how it was deleted:

Check Deleted Items first.
If the folder is there, move it back to its original location. If the whole folder was deleted, its subfolders and messages may come back with it.
If it is not in Deleted Items, open Deleted Items and use Recover items deleted from this folder.
If the deleted content is still within the retention period, it may be restorable from there.
Important limitation for folders: in Exchange Online, if a user presses Shift+Delete on a folder, or deletes a folder inside Deleted Items, the folder itself is hard deleted and can’t be recovered. Its contents can still be recoverable from Recoverable Items\Deletions for up to 14 days by default.
If the folder or items are not available there, an administrator may still be able to recover deleted messages if the deleted item retention period has not expired.