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When I try to use the word app, it tells me that I have to have a subscription. i have a subscription, but it won’t allow me to “regain previous subscription”.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
I get the message that my product is no longer supported.
Sorry to hear that you’re having trouble with this issue. Could you please confirm whether you’re using a Mac or Windows computer, as well as the current version of your operating system?
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It tells me that my product is no onger supported.