Mr Danail / not working the camera

Danail Marinov 0 Reputation points
2026-08-06T13:30:37.61+00:00

Dear Team,

I don't know why the camera not working.

I tried to open and to do something but unfortunatly no working the camera ... if is possible to help me to open the camera will be appriciated.

I can't open the camera even for the meetings...

Regards

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
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  1. Ruwim.B 6,730 Reputation points Volunteer Moderator
    2026-08-06T14:28:18.18+00:00

    Please, run the DirectX diagnostics tool. 

    Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file.

     

    Attach the saved file to your next post here or post the saved file to a File Sharing site (e.g. OneDrive) and provide here a link to this site.

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  2. Ruwim.B 6,730 Reputation points Volunteer Moderator
    2026-08-06T14:22:07+00:00

    What is the OS version of your Windows installation?

    Is Camera working in Windows Camera app?

    https://support.microsoft.com/en-us/windows/hardware/camera/how-to-use-the-windows-camera-app

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  3. Danail Marinov 0 Reputation points
    2026-08-06T14:10:30.5633333+00:00

    Hi Team,

    The laptop is Lenovo , the camera is inside and don't know is it some specific . It is written integrated camera..

    Regards

    Danail Marinov

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  4. Ruwim.B 6,730 Reputation points Volunteer Moderator
    2026-08-06T13:48:55.4266667+00:00

    In Teams open Settings -> Devices.

    What is the name of the device you see selected there as your Camera?

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