My account says I am not old enough to open my xbox account despite being an adult.

Hi Leah Darton,

If your Microsoft account shows the correct date of birth but Xbox or Minecraft still identifies the account as underage, it may be that the account information has not fully synchronized across Microsoft services yet.

Please try these quick checks:

1. Confirm your birth date at Microsoft account
2. Check whether your account is part of a Microsoft Family group at Microsoft Family Safety and verify it is not configured with child restrictions.
3. Sign out of Xbox, Minecraft, and the Microsoft Store, then sign back in to refresh your account information.

If the issue continues on multiple devices, it would be best to contact Xbox Support so they can review the account status and any age-related restrictions associated with it.

I hope this helps point you in the right direction. Feel free to ask me by clicking "Add Comment" or "Add Answer" if you cannot add comment so your response will be visible. Thanks for your effort.

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