I am sorry that the steps did not resolve the issue.
Have you tried updating the Bluetooth driver?
If not, please visit the support website for your PC, download and install the latest Bluetooth driver, restart the machine, and try to re-pair.
Speaker audio issues
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Jorge Hargett
0
Reputation points
My Bluetooth speaker is connected to my PC, and the PC does recognize it. I have the speaker as the default audio device, and the speaker's audio works fine when connected to other devices I tested, like my phone, but when it's connected to my PC via Bluetooth, it doesn't play any audio, although the settings say it is.
Windows for home | Windows 11 | Settings
3 answers
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Ferdinand Nanalig 32,120 Reputation points Independent Advisor2026-08-04T23:48:38.5366667+00:00 -
Ferdinand Nanalig 32,120 Reputation points Independent Advisor
2026-08-02T23:34:51.3366667+00:00 Hi! Let me help you.
Were you able to connect to your Bluetooth speakers before on your PC?
Disconnect the Bluetooth speakers from other devices they had previously connected to, restart both the PC and the Bluetooth speakers, and re-pair after reboot. -
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Lucus-V 10,425 Reputation points Microsoft External Staff Moderator2026-08-06T16:36:20.5633333+00:00 Hi Jorge Hargett,
Please try some suggestions bellow to see if they help:
- Switch Bluetooth codec following this article: How to change bluetooth codec Windows 11 - TechBloat. You might need to disconnect and reconnect your headphones for the change to take full effect.
Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate and safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
- Disable Hands-Free profile: Open Settings > Bluetooth & devices > Devices > More devices and printer settings > right click on your Bluetooth device -> Properties > navigate to the Services tab > Deselect Hands-free Telephony > Apply.
If you have further information, please feel free to let me know.