My camera does not seem to be working

Marion Rutland 0 Reputation points
2026-07-31T09:56:39.6866667+00:00

My camera is not and hence I can't join a video conference

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
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  1. Vergil-V 16,990 Reputation points Microsoft External Staff Moderator
    2026-07-31T10:31:05.9066667+00:00

    Hi @Marion Rutland

    Based on my research, I would recommend reviewing the troubleshooting steps outlined in My camera isn't working in Microsoft Teams | Microsoft Support, including: 

    • Checking whether the camera is currently being used by another application 
    • Checking for updates 
    • Making a test call in Teams 
    • Checking and updating your camera drivers 

    In addition, to help us better understand the situation, could you please clarify the following? 

    1. Does the same behavior occur when using Teams on the web
    2. Apart from Microsoft Teams, is the camera working properly in other applications, such as the Camera app or other video conferencing applications? 

    Any additional details you can provide will be greatly appreciated. If you have any updates, please feel free to share them with us.


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