Federation trust validation after certificate renewal

Rakesh Sharma 20 Reputation points
2026-07-30T06:43:04.8166667+00:00

In our hybrid Exchange setup, calendar free/busy lookups between two forests stopped working right after a certificate renewal. Before the renewal, cross‑forest availability requests were fine, but now users can’t see each other’s schedules

Exchange | Hybrid management
Exchange | Hybrid management

The administration of a hybrid deployment that connects on-premises Exchange Server with Exchange Online, enabling seamless integration and centralized control.

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  1. Michelle-N 20,645 Reputation points Microsoft External Staff Moderator
    2026-07-30T09:29:16.2666667+00:00

    Hi @Rakesh Sharma

    Based on the information provided, I understand that cross-forest calendar free/busy lookups were working before the certificate renewal, but stopped immediately afterward in your hybrid Exchange environment.

    In this case, I would first verify the free/busy authentication path being used, either Organization Relationship/Federation, IntraOrganizationConnector/OAuth, or Availability Address Space. Since the issue started after certificate renewal, a common cause is stale federation metadata or an updated Auth/Federation certificate that has not been refreshed in the relevant trust path.

    Please try refreshing the federation trust metadata from Exchange Management Shell:

    Get-FederationTrust | Set-FederationTrust -RefreshMetadata
    Get-FederationTrust | Set-FederationTrust -RefreshMetadata
    

    Then verify Autodiscover and EWS virtual directory authentication and URLs:

    Get-AutodiscoverVirtualDirectory | FL Server,ExternalUrl,*Authentication*
    Get-WebServicesVirtualDirectory | FL Server,ExternalUrl,*Authentication*
    

    If the environment uses OAuth/IntraOrganizationConnector, also test OAuth connectivity and confirm that the renewed Exchange Auth certificate is updated in the hybrid configuration/dedicated Exchange hybrid app path:

    Test-OAuthConnectivity -Service EWS -TargetUri https://outlook.office365.com/ews/exchange.asmx -Mailbox ******@domain.com -Verbose | FL
    

    I would also recommend running the Hybrid Free Busy Checker, as Microsoft recommends it for validating the current hybrid availability configuration. If the error includes “verifying security for the message,” reset WSSecurity on Autodiscover and EWS and restart IIS on the Exchange servers. Microsoft documents that this error can occur after federation certificate renewal.

    If you paste the exact Test-OrganizationRelationship, Test-OAuthConnectivity, or free/busy error text, I can help map it to the most likely failing component.


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