How to stop my Bluetooth disconnection my android phone

Roger Davison 0 Reputation points
2026-07-29T17:13:07.83+00:00

When I pair my Galaxy A15 android with my desktop via a new Bluetooth adapter it always disconnects.

Windows for home | Windows 11 | Connect Phone and PC

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  1. Hendrix-V 17,180 Reputation points Microsoft External Staff Moderator
    2026-07-31T06:34:14.35+00:00

    Hi Roger Davison,

    If your Samsung Galaxy A15 pairs successfully but disconnects shortly afterward, the behavior is commonly related to the Bluetooth adapter's driver, power management settings, or the USB connection being used.

    You can try the following steps:

    1. Open Device Manager > Bluetooth > right-click your Bluetooth adapter > Properties.
      • Under Power Management, uncheck Allow the computer to turn off this device to save power, then click OK.
    2. Install the latest Bluetooth driver available from the adapter manufacturer's website.
    3. Remove the phone from Settings > Bluetooth & devices, restart both devices, and pair them again.
    4. If possible, connect the Bluetooth adapter to a different USB port and test the connection.

    If other devices also disconnect, this may help identify whether the issue is related to the adapter or its configuration rather than the phone itself.

    Let me know if you need further assistance, feel free to ask me by clicking "Add Comment" or "Add Answer" if you cannot add comment so your response will be visible. Thanks for your effort.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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