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Microsoft System Center | Other
Additional System Center tools and components for managing infrastructure, applications, and services
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Hello Carl Vertrees,
Since this is a public forum, we will hide your personal identifiable information, and I have sent that image of yours containing your personal identifiable information in a private message so we can work together to resolve the issue.
Thank you for reaching out. I understand how frustrating it is to see ads reappear after renewing your Microsoft Solitaire Collection Premium subscription.
Unfortunately, this forum does not have access to Microsoft Casual Games subscription data or billing systems, so this issue is outside our support scope. For assistance with Premium subscription benefits, account verification, and ad-related issues, please contact the Microsoft Casual Games support team directly through:
Microsoft Casual Games Support
Thank you for your understanding, and the Casual Games support team will be best equipped to investigate and resolve this issue.