Advertiser account suspended before billing or ads were active. We bought the domain in 2023

Question

Advertiser account suspended before billing or ads were active. We bought the domain in 2023

Hugh W 0

I'm looking for guidance on an advertiser account that was suspended within hours of creation.

Timeline:

New AI Docs advertiser account created.
Three draft campaigns created.
No business information entered.
No payment method added.
No ads approved or served.
Advertiser Identity Verification completed successfully afterward.
Appeal denied with "egregious violations," but no specific policy was identified.

AI Docs acquired the aidocs.com domain in 2023. The current owner, business, and website are unrelated to the domain's previous ownership.

We are trying to understand whether historical domain reputation or prior advertiser history associated with a previous owner could influence a new advertiser account.

If so, what documentation can we provide to demonstrate the change of ownership and have the domain evaluated based on the current business?

Case number: 7105543233

Thank you.

Henry Edric 0 Reputation points

2026-08-04T11:59:26.9466667+00:00

Yes, a domain's historical reputation can trigger an immediate automated suspension if a previous owner violated platform policies.

To resolve this, you must prove a complete change of ownership. Submit an appeal attaching a single PDF with the following documentation:

Proof of Acquisition: The 2023 purchase receipt, escrow statement, or broker invoice for aidocs.com.

Entity Formation: Articles of Incorporation or official Tax ID proving your business is a new, distinct legal entity.

Identity Verification: A utility bill or bank statement matching the exact business details used in your successful Advertiser Identity Verification.

Appeal Strategy: Keep your written appeal brief. State explicitly that your company acquired the domain in 2023 and has zero affiliation with the previous owner.

Your answer

Henry Edric 0 Reputation points

2026-08-04T11:59:26.9466667+00:00

Yes, a domain's historical reputation can trigger an immediate automated suspension if a previous owner violated platform policies.

To resolve this, you must prove a complete change of ownership. Submit an appeal attaching a single PDF with the following documentation:

Proof of Acquisition: The 2023 purchase receipt, escrow statement, or broker invoice for aidocs.com.

Entity Formation: Articles of Incorporation or official Tax ID proving your business is a new, distinct legal entity.

Identity Verification: A utility bill or bank statement matching the exact business details used in your successful Advertiser Identity Verification.

Appeal Strategy: Keep your written appeal brief. State explicitly that your company acquired the domain in 2023 and has zero affiliation with the previous owner.