Microsoft edge cant sign in to manage history

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Microsoft edge cant sign in to manage history

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The blue Microsoft badge comes on, and it says sign in. I go to sign in, and it does nothing. I want to be able to go to my dashboard, but it does not sign me in. However, it was working fine for years; what happened?

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Answer 1

Hi,

I'm going to run through a few steps with you. Some of these are diagnostic — they help me narrow down what's wrong, not fix it outright. So if nothing changes after a step, that's normal and expected, not a dead end. I'll keep going until we've got this resolved.

Let us try Resetting Edge Settings to defaults using the steps below, in the hope it helps.

Click on the three-dot menu button on the right.

Click on Settings.

Click on Reset settings.

Click on Restore settings to their default values.

Click on Reset.

2nd step: Sometimes extensions on the web browser might cause unintended behaviour. Please click the three dots menu again, and choose extensions.

Click Manage extensions.

Disable all of them for testing purposes, and let me know if it works.

Additionally, check out some other troubleshooting steps here:

https://www.yourwindowsguide.com/2024/08/troubleshoot-web-browser-issues-on-windows.html

Do keep us posted. We will be happy to assist you to get a resolution together.

Content on the above blog is written by a Windows MVP, so it is safe. However, do watch out for the ads.