Trying to check out with purchases but keep getting blocked from doing so with error explanation: Error - CV: CASMicrosoftCV272dd9eb.1.42.

Max Busching 0 Reputation points
2026-07-12T17:19:06.4866667+00:00

After going through the steps to build a surface tablet to purchase (finalize add-ons/accessories), When I click "review cart and check out" I am hit with the following message: Error - CV: CASMicrosoftCV272dd9eb.1.42.

Surface | Other
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  1. S.Sengupta 31,831 Reputation points MVP Volunteer Moderator
    2026-07-13T10:46:01.88+00:00

    Clear your cache/cookies or try a different browser entirely.

    Try a private/incognito window

    Make sure a payment method is already saved to your Microsoft account profile before checking out.

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