Azure Migrate appliance download SHA256 hash does not match portal-published value

Question

Azure Migrate appliance download SHA256 hash does not match portal-published value

Admin-Avila, Dom 40

We are deploying an Azure Migrate appliance for VMware discovery.

The appliance package downloaded from the Azure portal fails SHA256 integrity validation. The SHA256 value calculated locally does not match the SHA256 value currently published in the Azure portal for that same appliance download.

We have already:

Deleted the original package
Downloaded a fresh copy from the Azure portal
Recalculated the SHA256 hash with PowerShell
Confirmed we are validating the downloaded file shown by the Azure Migrate project

This blocks appliance deployment before installation and registration.

Can a Microsoft engineer confirm whether the published SHA256 value for the current Azure Migrate appliance package is correct, or whether there is a known issue with the appliance download/CDN distribution?

I can provide the expected and calculated hashes privately if needed.

Lakshma Reddy Vattijonnala 1,415 Reputation points Microsoft External Staff Moderator

2026-06-24T01:13:52.97+00:00

Hi @Admin-Avila, Dom Thank you for reaching out to Microsoft Q&A. We are looking into the issue and we will get back to you shortly with an update
Suchitra Suregaunkar 16,210 Reputation points Microsoft External Staff Moderator

2026-06-25T23:33:03.2766667+00:00

Hi @Admin-Avila, Dom

Could you please let us know if the comment above resolved your issue? If you need any further assistance, feel free to reach out—we're always here to support you.

If you found the comment helpful, please consider clicking "Upvote it."

Thank you.
Bharath Y P 10,355 Reputation points Microsoft External Staff Moderator

2026-06-29T13:29:05.8333333+00:00

Hi @Admin-Avila, Dom

Could you please let us know if the comment above resolved your issue? If you need any further assistance, feel free to reach out—we're always here to support you.

If you found the comment helpful, please consider clicking "Upvote it."

Thank you.
Admin-Avila, Dom 40 Reputation points

2026-07-06T21:44:14.4633333+00:00

It really seems as though the documentation is out of data. I do not have the ability to create a ticket no matter what I do, I am circled back to post on the QA again. I am hoping someone from Microsoft can actually either get me updated documentation, or get me a ticket opened, as for what ever reason, I can create one myself.
Lakshma Reddy Vattijonnala 1,415 Reputation points Microsoft External Staff Moderator

2026-07-07T14:57:02.3866667+00:00

Hi @Admin-Avila, Dom , Apologies for the inconvenience. I have already sent you a private message with a link to help you open a support ticket. Please let me know if you encounter any errors while opening the case. I also requested a few other details please help me with those and we can schedule a meeting to discuss this further.

Answer accepted by question author

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Your answer

Lakshma Reddy Vattijonnala 1,415 Reputation points Microsoft External Staff Moderator

2026-06-24T01:13:52.97+00:00

Hi @Admin-Avila, Dom Thank you for reaching out to Microsoft Q&A. We are looking into the issue and we will get back to you shortly with an update
Suchitra Suregaunkar 16,210 Reputation points Microsoft External Staff Moderator

2026-06-25T23:33:03.2766667+00:00

Hi @Admin-Avila, Dom

Could you please let us know if the comment above resolved your issue? If you need any further assistance, feel free to reach out—we're always here to support you.

If you found the comment helpful, please consider clicking "Upvote it."

Thank you.
Bharath Y P 10,355 Reputation points Microsoft External Staff Moderator

2026-06-29T13:29:05.8333333+00:00

Hi @Admin-Avila, Dom

Could you please let us know if the comment above resolved your issue? If you need any further assistance, feel free to reach out—we're always here to support you.

If you found the comment helpful, please consider clicking "Upvote it."

Thank you.
Admin-Avila, Dom 40 Reputation points

2026-07-06T21:44:14.4633333+00:00

It really seems as though the documentation is out of data. I do not have the ability to create a ticket no matter what I do, I am circled back to post on the QA again. I am hoping someone from Microsoft can actually either get me updated documentation, or get me a ticket opened, as for what ever reason, I can create one myself.
Lakshma Reddy Vattijonnala 1,415 Reputation points Microsoft External Staff Moderator

2026-07-07T14:57:02.3866667+00:00

Hi @Admin-Avila, Dom , Apologies for the inconvenience. I have already sent you a private message with a link to help you open a support ticket. Please let me know if you encounter any errors while opening the case. I also requested a few other details please help me with those and we can schedule a meeting to discuss this further.

Answer 1

Lakshma Reddy Vattijonnala 1,415 Microsoft External Staff Moderator

Hi @Admin-Avila, Dom ,

As discussed on Teams, we have raised a support request for the PG team and received confirmation from the PG Team that they recently updated the zip file. The updated SHA256 is 69AD956833E6C254DA7ECB44F29B26CAA07ADD4797BBA35405EDFA630CE1CA37. We are coordinating with the respective PMs to update the document and it will be updated shortly.

I believe everything looks good from our side and you can proceed with the migration.

Please feel free to let me know if you need any additional details or support.

If you find the answer helpful, please click "upvote" and accept it. This helps the community by allowing others with similar queries to easily find the solution.

Admin-Avila, Dom 40 Reputation points

2026-07-13T15:38:31.0833333+00:00

Thank you for your assistance with this issue!

Answer 2

i Admin-Avila, Dom,

Thx for sharing urs issue here at Q&A portal. If a fresh download from Azure portal still doesn’t match the SHA256 shown for that same Azure Migrate appliance package, don’t install it. Hash mismatch should be treated as a failed integrity check, even if it may just be a portal/CDN metadata mismatch. I’d retry once from a different network/browser and make sure the file isn’t being altered by proxy/AV inspection. If the hash still differs, this needs Microsoft confirmation.

Use PowerShell something like

Get-FileHash .\AzureMigrateAppliance.zip -Algorithm SHA256

Docs if u would like https://learn.microsoft.com/en-us/azure/migrate/tutorial-discover-vmware & https://learn.microsoft.com/en-us/azure/migrate/migrate-appliance

Open an Azure Migrate support case and provide the project region, appliance type, download time in UTC, portal-published hash, calculated hash, file size, and download URL if visible. Ask MS to confirm whether the published SHA256 or the current CDN package is wrong.

Rgds,

Alex

&

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and at my blog https://ctrlaltdel.blog/