Edge on Mac prevents use of shift + option + s even with Visual search disabled

Question

Edge on Mac prevents use of shift + option + s even with Visual search disabled

Aleksey Shevchuk 0

There were similar issues 8 months ago with the Polish version, and while that thread is silent, I'm still having this issue when I'm trying to input Latvian Š while typing inside Edge! I've completely turned Visual search down, yet when I press this combination, nothing happens. When I've just disabled the shortcut, there were some Visual search toolbar triggers. The problem persists for many months and across macOS and Edge versions.

Current versions:

Edge 148.0.3967.70

MacOS 26.3.1 (25D2128)

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1 answer

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Answer 1

Vikki-T 8,045 Microsoft External Staff Moderator

Hi Aleksey Shevchuk,

I can see how frustrating this is, especially when it stops you from typing a basic character you rely on.

To better narrow this down, could you help confirm a few things?

Does Shift + Option + S work correctly (typing “Š”) in other apps like Notes, Safari, or Chrome?
Does the issue happen on all websites in Edge, or only certain ones?
If you try an InPrivate window or create a new Edge profile, do you see the same behavior?
Which keyboard layout/input source are you using on macOS (e.g., Latvian, US International, etc.)?
Have you turned off Visual Search both in Edge settings and any related toolbar/feature toggles?

In the meantime, here are a few things you can try:

Make sure Edge is fully up to date (Edge menu > About Microsoft Edge).
Test in an InPrivate window to rule out extensions or cached settings.
Temporarily disable extensions, especially anything related to keyboard shortcuts or input tools.
Double-check your macOS keyboard input settings (System Settings > Keyboard > Input Sources).
As a quick workaround, try using the Character Viewer (Control + Command + Space) or copy/paste the character “Š” when needed.

While my initial response may not fully resolve the issue, I truly appreciate your cooperation as we work together toward identifying the most effective solution. Thank you so much for your understanding.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Aleksey Shevchuk 0 Reputation points

2026-05-23T15:19:27.0566667+00:00

Hi.

Capital š works around the Mac, except Edge. Private window doesn't help. Shift + Option + S doesn't work either. Visual search is completely off, Edge doesn't suggest updating. No extensions that can interfere.

I'm currently going around the problem with Caps Lock, yet this is daunting.
Vikki-T 8,045 Reputation points Microsoft External Staff Moderator

2026-05-24T13:47:54.64+00:00
Hi Aleksey Shevchuk,

Thanks a lot for the detailed update.

I also tried to reproduce this on my side in a test environment, and I’m seeing the same behavior in Edge: the Shift + Option + S combination is not passed through for character input, even with Visual Search turned off.

Please note that this is a user-to-user support forum. Moderators and contributors (including external Microsoft employees) aren’t able to directly change product behavior or access internal systems, I can only help investigate and guide based on what we see.

Given that this looks like a product-level shortcut conflict, the best next step would be to send feedback directly to the Edge team so they can review and prioritize it. You can do this from Edge via: Help and feedback > Send feedback If possible, include the exact shortcut (Shift + Option + S), your keyboard layout, and the fact that Visual Search is already disabled, that will help them understand the scenario more clearly.

In the meantime, here are a couple of workarounds you can use:

Your current workaround with Caps Lock is valid, though I understand it’s not ideal.

A cleaner alternative is to switch to the Latvian (Apostrophe) layout, which avoids using the Option key entirely:

Go to System Settings > Keyboard

Click Edit under Text Input

Click +, search for Latvian, and select Latvian (Apostrophe)

With this layout, to type Š, press the apostrophe key ('), release it, then press Shift + S

Thank you so much for your understanding.
Vikki-T 8,045 Reputation points Microsoft External Staff Moderator

2026-05-27T13:24:11.8566667+00:00

Hi Aleksey Shevchuk,

Is there any update from you?

If yes, please feel free to let me know.
Aleksey Shevchuk 0 Reputation points

2026-05-27T19:57:09.2066667+00:00

Yes, I'm doing ' S now, as this is faster. Yet, with Chrome doing Š normally via the option key, I probably should consider switching to it. Option key works all around, more convenient and is faster then '
Vikki-T 8,045 Reputation points Microsoft External Staff Moderator

2026-05-28T13:49:45.55+00:00
Hi Aleksey Shevchuk,

Thanks again for your patience and for confirming the behavior on your side.

Based on what we’ve been able to reproduce, this does appear to be a shortcut conflict at the Edge level rather than something caused by your system or configuration.

Please note that this is a user-to-user support forum. Moderators and contributors, including external Microsoft employees, cannot directly intervene in Microsoft product features or access back-end systems. Our role is limited to providing technical guidance on reported issues, requests, or ideas.

Because of that, the best way to get this looked into by the Edge product team is to submit feedback directly from the browser. You can do this via: Help and feedback > Send feedback When submitting, it would be helpful to include:

The exact shortcut (Shift + Option + S)

Your keyboard layout (Latvian)

Confirmation that Visual Search is disabled

That the issue can be reproduced consistently on macOS

Thanks again for improving the product.