Reset my Microsoft 365 Developer Program profile

Question

Reset my Microsoft 365 Developer Program profile

Matthew Ericson 0

Please reset my Microsoft 365 Developer Program profile. I receive error 41101 when joining with tenant [Moderator note: personal info removed]…onmicrosoft.com.

Michelle-N 16,035 Reputation points Microsoft External Staff Moderator

2026-05-16T01:44:58.4766667+00:00

Please note that Q&A forum is a public platform, and moderators will modify the question to hide personal information in the description. Kindly ensure that you hide any personal or organizational information the next time you post an error or other details to protect personal data.

Hi @Matthew Ericson

First, I’d like to clarify that this is a user‑to‑user support forum. Moderators participating here do not have access to backend systems, nor can we directly intervene in Microsoft product functionality. Our role is limited to providing technical guidance and sharing best‑practice recommendations based on reported issues, requests, and scenarios.

As far I know, the error Code 41101 when signing in to the Microsoft 365 Developer Dashboard typically indicates an issue specific to the Developer Program enrollment or profile state.

To rule out any local or browser‑related issues, please first try basic troubleshooting steps such as clearing your browser cache and cookies, signing in manually using an InPrivate/Incognito window, or testing with a different browser. Additionally, please avoid accessing the dashboard via the link in the email and instead navigate to it directly.

Reference: Welcome to the Microsoft 365 Developer Program | Microsoft Learn

You could also review the Microsoft 365 Developer Program FAQ to confirm eligibility requirements.

Please update this thread to let me know how it goes. Your experience will be valuable to others in the community who may face similar activation or provisioning issues.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

1 answer

Your answer

Michelle-N 16,035 Reputation points Microsoft External Staff Moderator

2026-05-16T01:44:58.4766667+00:00

Please note that Q&A forum is a public platform, and moderators will modify the question to hide personal information in the description. Kindly ensure that you hide any personal or organizational information the next time you post an error or other details to protect personal data.

Hi @Matthew Ericson

First, I’d like to clarify that this is a user‑to‑user support forum. Moderators participating here do not have access to backend systems, nor can we directly intervene in Microsoft product functionality. Our role is limited to providing technical guidance and sharing best‑practice recommendations based on reported issues, requests, and scenarios.

As far I know, the error Code 41101 when signing in to the Microsoft 365 Developer Dashboard typically indicates an issue specific to the Developer Program enrollment or profile state.

To rule out any local or browser‑related issues, please first try basic troubleshooting steps such as clearing your browser cache and cookies, signing in manually using an InPrivate/Incognito window, or testing with a different browser. Additionally, please avoid accessing the dashboard via the link in the email and instead navigate to it directly.

Reference: Welcome to the Microsoft 365 Developer Program | Microsoft Learn

You could also review the Microsoft 365 Developer Program FAQ to confirm eligibility requirements.

Please update this thread to let me know how it goes. Your experience will be valuable to others in the community who may face similar activation or provisioning issues.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Answer 1

The Microsoft 365 Developer Program does not support signing up with *.onmicrosoft.com accounts. Phone numbers and email accounts with the *.onmicrosoft.com domain are explicitly blocked for sign-up and will produce an error; a different supported account type must be used.

To proceed:

Use a supported account type to join the Microsoft 365 Developer Program:
- A work account (Microsoft Entra-enabled business account).
- A Visual Studio ID (for Visual Studio Professional/Enterprise subscribers).
- A personal Microsoft account (for consumer services).
Go to the Join page and sign in with this supported account, not the *.onmicrosoft.com tenant account.
Complete the sign-up form and preferences, then join the program.

If a Microsoft 365 Developer Program profile already exists and a new one is required with a different email/account type, delete the existing profile first:

Sign in to the Microsoft 365 Developer Program dashboard with the current Developer Program account.
Select Delete Profile and confirm.
After deletion (and subject to the 60-day subscription condition), sign up again using a supported account as described above.

Error 41101 and similar eligibility or sign-in issues that are tied to specific partner or tenant configurations (such as Partner Launch Benefits or unified support eligibility) must be resolved by Microsoft support or the internal M365 Dev Portals and Infrastructure team. For such cases, open or continue working with a Microsoft support ticket so they can validate eligibility and adjust backend configuration; end users cannot reset or override this themselves.

References:

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Reset my Microsoft 365 Developer Program profile

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